NCR Counterpoint Version 8.4 Reported Problem Log

NCR COUNTERPOINT PROBLEM LOG: 2/1/2018 3:48 PM

The following problems have been reported in this version of NCR Counterpoint

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Tracking #:	AEX089
WIT #:	422038
Reported Ver:	Retail/840/8.4.6.18
Status:	Triage
Reason:	New
Description:	Counterpoint is voiding a SecurePay authorization after a failed or cancelled authorization for a mixed ticket with final payment checked.
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Tracking #:	AEX089
WIT #:	422039
Reported Ver:	Retail/840/8.4.6.18
Status:	Triage
Reason:	New
Description:	Counterpoint is voiding a SecurePay authorization after a failed or cancelled authorization for a mixed ticket with final payment checked.
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Tracking #:	ABU420, ADI809, ADM543, ADT247
WIT #:	14097
Reported Ver:	Retail/840/8.4.6
Status:	Closed
Reason:	No plan to fix
Description:	After voiding a ticket with the "Login Per Ticket" setting enabled, the pole display shows the last item sold prior to the void, instead of displaying the "Ready" message.
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Tracking #:	ACY519, ADF795,ADP433,AEE522, AEI997, AEU479
WIT #:	19506
Reported Ver:	Retail/840
Status:	Triage
Reason:	Please Triage
Description:	Receiving a "Timeout expired" error when I attempt to view details for all items in the View Inventory Detail form when using a large customer db in an Offline w/ Multi-Site install.
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Tracking #:	ADC014
WIT #:	19519
Reported Ver:	Retail/840
Status:	Closed
Reason:	Enhancement Opened
Description:	Assure that *ALL* "Crystal receipt files" sort line items in entry order
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Tracking #:	ACV344
WIT #:	19520
Reported Ver:	Retail/840
Status:	Closed
Reason:	Enhancement Opened
Description:	When reprinting Crystal receipts from history, lines print in the "wrong" order.
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Tracking #:	ADB832, ADH892, ADX479
WIT #:	22598
Reported Ver:	Retail/840
Status:	Closed
Reason:	Verified - As Designed
Description:	8.4.x DBSys.exe program has changed and dropped some options.
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Tracking #:	ACP422, ACW589
WIT #:	22938
Reported Ver:	Retail/840/8.4.1
Status:	Closed
Reason:	Obsolete
Description:	CounterPoint is only listed once under Add\Remove programs when you have 2 versions installed.
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Tracking #:	ACQ232, ADA022, ADC362, ADG083, ADG233, ADE031, ADO504
WIT #:	24016
Reported Ver:	Retail/840/8.4.4
Status:	Closed
Reason:	Work Around Provided
Description:	The following topics under Sales History / Reports state that there should be menu options for these specific reports, however these do not exist.   Sales Analysis by Customer report Sales Analysis by Item Category report Sales Analysis by Item report Sales Analysis by Vendor report. Sales History by Item by Customer Sales History by Customer by Item
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Tracking #:	ACQ937,ACY688
WIT #:	24812
Reported Ver:	Retail/840/8.4.2
Status:	Closed
Reason:	No plan to fix
Description:	You receive error message "Label query did not reurn any matching rows.  This price sheet does not have any Price 1 changes",   when you perform a price sheet update for gridded items.
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Tracking #:	1E03AMG
WIT #:	25078
Reported Ver:	Retail/840/8.4.2
Status:	Closed
Reason:	Unable to Reproduce
Description:	DXRE site name getting initialized to %SERVERNAME%
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Tracking #:	ACS448
WIT #:	26398
Reported Ver:	Retail/840/8.4.2
Status:	Closed
Reason:	Verified - Obsolete
Description:	When updating a sometimes offline station to 8.42, the original offline icon and status icon in startup menu are orphaned and must be deleted.
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Tracking #:	ACS508, ACU979
WIT #:	26643
Reported Ver:	Retail/840/8.4.2
Status:	Closed
Reason:	No plan to fix
Description:	SmartAlerts and CustomerConnect only work with CounterPoint version V84x installed.  SmartAlerts and CustomerConnect will not work with v839.
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Tracking #:	ACT952, ADC085, ADW147
WIT #:	27977
Reported Ver:	Retail/840/8.4.2
Status:	Closed
Reason:	Verified - Duplicate
Description:	An 'access violation' message is given when adding an inventory profile code to a special price rule using a lookup.
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Tracking #:	ACU367, ADA454
WIT #:	28329
Reported Ver:	Retail/840/8.4.3
Status:	Closed
Reason:	Verified - As Designed
Description:	When exporting T_NOTE fields using System/Utilities/Database Export, special characters such as spaces or apostrophes are being exported using their hex code values such as 20 (spaces) or 27s (apostrophes).
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Tracking #:	ACU333, ACY014, ACU354, ACY738
WIT #:	28523
Reported Ver:	Retail/840/8.4.3
Status:	Closed
Reason:	No plan to fix
Description:	The TICKET form group in the starter data and pre-defined data parameters for printing the sales draft based on payment lines, does not allow the sales draft to print.
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Tracking #:	ACU713, ACV302, ADV701
WIT #:	28612
Reported Ver:	Retail/840/8.4.2
Status:	Closed
Reason:	No plan to fix
Description:	Users upgrading to 8.4x , who operated in versions 8.38 or 8.39 but never ran the post installation step for the post history cleanup script, are experiencing issues with history upgrades in 8.4.
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Tracking #:	ACU927, AEE986
WIT #:	28817
Reported Ver:	Retail/840/8.4.3.1
Status:	Closed
Reason:	Obsolete
Description:	Lines are not released when you perform a partial release of an order with deposits, if you first "Unselect all lines" and then select only those lines that you wish to release using the SELECT button.
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Tracking #:	ACV785, ACW031, ADU305,ADX667. ADZ007, AEJ793
WIT #:	29522
Reported Ver:	Retail/840/8.4.3.2
Status:	Closed
Reason:	Verified - Obsolete
Description:	If a clerk is not authorized to perform No Sales, they can still complete a ticket with no lines using the cash paycode to pop the drawer open.
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Tracking #:	ACW137
WIT #:	30129
Reported Ver:	Retail/840/8.4.3.2
Status:	Closed
Reason:	No plan to fix
Description:	When importing in an order that has a miscellaneous kit and a 50% customer discount on the order, the order is being discounted another 50% upon import.
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Tracking #:	ACV408, ADA832, ADB366, ADS613, AEG498, AEW386
WIT #:	30705
Reported Ver:	Retail/840/8.4.4
Status:	Triage
Reason:	Please Triage
Description:	A "divide by zero" error is given when creating a new forecast.
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Tracking #:	ADE029, AED291, AEJ046, AEN876, AEO661, AET039, AET061, AET089, AEW611, AEW688
WIT #:	31104
Reported Ver:	Retail/840/8.4.5
Status:	Development
Reason:	Please Resolve
Description:	If you delete a grid dimension from a gridded item, the configuration package that is sent down to the offline stations fails and the users can enter sell that grid again which will perist up to the server, and prevent the ticket from posting.
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Tracking #:	ACX112
WIT #:	31454
Reported Ver:	Retail/840/8.4.4
Status:	Closed
Reason:	Documented
Description:	In the New Device Framework, when configuring a Line Display Message Set, the field-level look up icon allows the user to select a new line display, however, the corresponding message set does not change. The user can workaround by using the Previous/Back buttons and Lookup icon on the toolbar to view all of the message sets.
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Tracking #:	ACW705
WIT #:	32170
Reported Ver:	Retail/840/8.4.4.1
Status:	Closed
Reason:	Verified - As Designed
Description:	You receive the error "The existing loyalty point payment line was deleted." when using both loyalty points and EBT as payment on a ticket, and the loyalty point redemption rules allow for paying taxes with points.
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Tracking #:	ACW954
WIT #:	34239
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	Beginning retail value changes on the Retail Valuation report.
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Tracking #:	ACY614
WIT #:	35250
Reported Ver:	Retail/840/8.4.4.3
Status:	Closed
Reason:	Verified - Duplicate
Description:	Problems persisting inventory and inventory cell records to offline stations are being encountered following upgrade from 8.39 to 8.4.4.2.
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Tracking #:	ACZ474; AEB668; AEC730, AEJ255,AEM604, AEO416, AEQ184
WIT #:	35808
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	When performing an RTV on a serialized item then subsequently receiving the same serial number back from the vendor, the message 'Serial number ##### is already on file.' is returned.
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Tracking #:	ACZ636, ADF355,ADO482
WIT #:	35848
Reported Ver:	Retail/840/8.4.4.3
Status:	Closed
Reason:	Verified - Duplicate
Description:	When using paycode validation prompts, the prompt display label will print on an RDLC form customized to add these fields, but the prompt value does not print on the form.
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Tracking #:	ADA209, ADA462, ADH506, AEB109
WIT #:	36808
Reported Ver:	Retail/840/8.4.4.3
Status:	Development
Reason:	Please Resolve
Description:	You receive the message "Field contains too many characters." when attempting to import data into the SY_MENU_COD table after successfully exporting the data using DATABASE Export from one CounterPoint installation and using Database Import into another CounterPoint installation. Data Interchange produces the same behavior.
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Tracking #:	1K06ALB
WIT #:	36893
Reported Ver:	Retail/840/8.4.3.1
Status:	Closed
Reason:	Verified - Obsolete
Description:	The Drawer Summary Journal in CPSQL should include a ticket on the date the ticket is posted.  If an order was placed in CPOnline yesterday and posted today, it appears on yesterday's Drawer Summary Journal instead of today's.
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Tracking #:	ACZ898
WIT #:	36931
Reported Ver:	Retail/840/8.4.4.3
Status:	Closed
Reason:	Obsolete
Description:	When upgrading to 8.4.3, received error in CPMobile when printing to BT printer, "unable to load one or more requested types, retrieve loader exception, see properties for more information".
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Tracking #:	1606ACL, ADI735, ADN193, AEA947
WIT #:	36943
Reported Ver:	Retail/840/8.4.5
Status:	Development
Reason:	Please Resolve
Description:	When performing a validated return against an unposted ticket, the extend cost value is updated with an incorrect cost value.
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Tracking #:	ADA295
WIT #:	37018
Reported Ver:	Retail/840/8.4.4.4
Status:	Closed
Reason:	Obsolete
Description:	When un-installing CounterPointSQL from a server, the program group and desktop icons are not removed. To workaround, the user can delete services and delete the folders.
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Tracking #:	ADA419
WIT #:	38089
Reported Ver:	Retail/840/8.4.4.4
Status:	Closed
Reason:	No plan to fix
Description:	You receive an error message when attempting to import a receiving for multiple serialized items, where different item numbers have the same serial number.
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Tracking #:	ADB168
WIT #:	38379
Reported Ver:	Retail/840/8.4.4.4
Status:	Closed
Reason:	Work Around Provided
Description:	The SY_USR.DEPT column doesn't appear to be data dictionary aware when trying to make it a lookup field to another table.column.
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Tracking #:	ADB355
WIT #:	38723
Reported Ver:	Retail/840/8.4.4.4
Status:	Closed
Reason:	Unable to Reproduce
Description:	CPMobile is crashing and giving errors when doing a physical count.
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Tracking #:	ADB423, AEB785
WIT #:	39086
Reported Ver:	Retail/840/8.4.4.4
Status:	Triage
Reason:	New
Description:	Datamax e4205 is not printing labels correctly when using the item-datamax-butterfly-2.00x0.50.lbl label.
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Tracking #:	ADB623, ADT590
WIT #:	39440
Reported Ver:	Retail/840/8.4.4.4
Status:	Closed
Reason:	No plan to fix
Description:	When releasing an order containing serialized items for completion, the serial number prints twice on the Receipt1.rpt.
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Tracking #:	ADA860, AEJ366
WIT #:	39617
Reported Ver:	Retail/840/8.4.4.4
Status:	Closed
Reason:	Obsolete
Description:	Need official process for reprogramming the built scanner on the IPod/IPhone sled to transmit UPC-E barcodes as UPC-A format
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Tracking #:	ADB817, ADL534, AEI098, AEL390, AEL879
WIT #:	39941
Reported Ver:	Retail/840/8.4.4.5
Status:	Closed
Reason:	Enhancement Opened
Description:	Backorders which generated customer specific purchase requests cannot be filled through the batch fill process or order management, even though the purchase order has been received.
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Tracking #:	ACX233, ADC234, ACX581, ADM803
WIT #:	43213
Reported Ver:
Status:	Development
Reason:	Please Resolve
Description:	Received the error message "Given Key was not present in the dictionary" when attempting to register a workstation as an offline workstation for a remote site server.
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Tracking #:	ADC831
WIT #:	43456
Reported Ver:	Retail/840/8.4.5
Status:	Closed
Reason:	No plan to fix
Description:	Import Receivings take an unusually long time after upgrading from V7 to CPSQL v8.4
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Tracking #:	ADA100,ADB709, ADJ091
WIT #:	43805
Reported Ver:	Retail/840/8.4.4.5
Status:	Closed
Reason:	Verified - Duplicate
Description:	Credit Card transactions are sporadically recorded as manually entered even though they were swiped.  The Settlement journal shows AVS Address not used/skipped,  and CVV Status not used/skipped.
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Tracking #:	ADC813, ADS897
WIT #:	44059
Reported Ver:	Retail/840/8.4.5
Status:	Closed
Reason:	No plan to fix
Description:	CounterPoint freezes when editing an order;  If you previously edited the same order for the customer, and you are logging in for each ticket and begin tickets at the customer number.
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Tracking #:	ADD628, ADT380, ADT633, ADU746, ADO272
WIT #:	44232
Reported Ver:	Retail/840/8.4.5
Status:	Development
Reason:	Please Resolve
Description:	You receive the message "None of the Order(s) selected can be filled" when attempting to fill back orders for gridded items unless all of the cells can be filled for a mixed document.
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Tracking #:	ACV903. ADD608, ADD610,ADW823
WIT #:	44268
Reported Ver:	Retail/840/8.4.4.5
Status:	Closed
Reason:	Obsolete
Description:	Ingenico 6550 - Sporadic lockups/'CounterPoint has encountered an error and needs to close' errors in WAN setting when network connectivity issues occur, preventing communication between the device and the server.
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Tracking #:	ADD709, ADE464, ADH662, ADJ593
WIT #:	44393
Reported Ver:	Retail/840/8.4.5
Status:	Closed
Reason:	Verified - Duplicate
Description:	The DESCR field in the VT_PO_ORD_LIN table is already set to be skipped in the Data Dictionary, however it is not being skipped when a user enters a line on a purchase request.
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Tracking #:	ADD668, ADI229, ADO676, ADQ620, AEA033
WIT #:	45434
Reported Ver:	Retail/840/8.4.5
Status:	Closed
Reason:	Can Not Reproduce
Description:	Item Zoom - Monthly History is reporting out of order for data which was migrated from V7 to CPSQL.
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Tracking #:	ADH356
WIT #:	45863
Reported Ver:	Retail/840/8.4.6
Status:	Closed
Reason:	Verified - Duplicate
Description:	Identical lines are not consolidating when added to a ticket in TE or TSTE.
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Tracking #:	ACO330
WIT #:	47230
Reported Ver:
Status:	Closed
Reason:	Verified
Description:	You can only process one bill of materials quick assembly at a time, even though you may have multiple items that allow substitutions, or are using gridded items and wish to create 3 of the parent items with different grid dimensions.
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Tracking #:	ADC747
WIT #:	47243
Reported Ver:
Status:	Closed
Reason:	Verified
Description:	Quantity on PO is not migrated when migrating from V7 to CPSQL.
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Tracking #:	ADF060, ADF504, ADH384, ADH933, ADJ879, ADL823
WIT #:	47306
Reported Ver:	Retail/840/8.4.5.1
Status:	Closed
Reason:	Verified - Obsolete
Description:	TouchScreen will display on the secondary monitor if you restore down TSTE, move it and then exit TSTE and relaunch TSTE using the new device framework with a customer display device defined.
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Tracking #:	ACB570
WIT #:	47480
Reported Ver:
Status:	Closed
Reason:	Duplicate
Description:	If the software is licensed for only 1 user and that user count is in use, unattended posting and unattended settling will fail because the maximum number of users has been exceeded.
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Tracking #:	ADF206
WIT #:	47645
Reported Ver:
Status:	Closed
Reason:	Verified
Description:	The drawer reading report is no longer showing up in Offline. The option is on the users menu in live.
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Tracking #:	ADF373
WIT #:	48024
Reported Ver:	Retail/840/8.4.5.2
Status:	Closed
Reason:	No plan to fix
Description:	A partially received cust specific PO shows unselected lines as received on the Orders report after the receiving is posted.
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Tracking #:	ADE603, AEC320
WIT #:	48155
Reported Ver:	Retail/840/8.4.5.1
Status:	Closed
Reason:	Configuration
Description:	Receiving the message "Top-level directory does not match database.  Your CounterPoint.ini file may need to be updated." when attempting to complete/total a ticket in CPMobile.
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Tracking #:	ADE462, ADX162
WIT #:	48807
Reported Ver:	Retail/840/8.4.5.1
Status:	Closed
Reason:	No plan to fix
Description:	You can no longer import the value (AUTO-ASSIGN) into the barcode field of the IM_ITEM table to auto-assign the barcodes during import.
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Tracking #:	ADC182
WIT #:	49173
Reported Ver:
Status:	Closed
Reason:	Verified
Description:	Sales Analysis by Group report is not reporting cost for non-inventory items unless they have a cost of sales percent.
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Tracking #:	ABW645, ACY315
WIT #:	49646
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	When using the Simplified Add on the Fly form and the Copy From Item Number feature from an area outside of the main Item form, many fields are not being copied.
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Tracking #:	ADD272, ADH840, ADJ181, ADL590, AEM360, AEM671, AEN153, AER597 with 24 customers, AES065
WIT #:	49777
Reported Ver:	Retail/840/8.4.5.2
Status:	Closed
Reason:	Verified - Obsolete
Description:	Dashboard Today View includes Quotes and Holds instead of only the Sales for the day. Additionally, the sales for the day do not reflect the returns that were entered.
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Tracking #:	ADG302, ADH651
WIT #:	50304
Reported Ver:	Retail/840/8.4.5
Status:	Closed
Reason:	Can Not Reproduce
Description:	Following upgrade from 8.39 to 8.4.5, orphan PDC records on PS_TKT_HIST_xxx tables are sometimes being retained in the upgraded database, causing replication failures
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Tracking #:	ABY243, ADN963, AEH553
WIT #:	50962
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	Newly created items on a PO, which has not been received, show on the Merchandise Analysis report with most columns having a zero value, including "Cost on PO", which is confusing when the "Retl on PO" and "Qty on PO" columns shows a value.
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Tracking #:	ADE656, ADI659, ADO059, ADS473, ADS474, ADS576, ADX342, AEA610,AEI464,AEI506
WIT #:	51233
Reported Ver:	Retail/840/8.4.5.3
Status:	Closed
Reason:	Work Around Provided
Description:	Ticket packages are failing to persist to the site server where the drawer ID and drawer session ID are on file in PS_DRW, PS_DRW_SESSION, and PS_DRW_SESSSION_EVENT at the site server with error: The INSERT statement conflicted with the FOREIGN KEY constraint "FK_PS_DRW_SESSION_PS_DRW" when documents exist in PS_DOC_HDR at the server with an assigned DRW_ID not on file in the database
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Tracking #:	ADG586, ADO265, ADY398
WIT #:	51795
Reported Ver:	Retail/840/8.4.5.3
Status:	Development
Reason:	Please Resolve
Description:	The Use SSL flag is being reset for the Management Console when applying the latest service pack for CounterPoint. Workaround- After updating your service pack, login to Radiant Management Console, go to the MAIL tab, and check the 'USE SSL?' box. Save changes and exit Management Console.  Stop/Restart cpsvcs at the site server if necessary following this change.
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Tracking #:	ADG680
WIT #:	51852
Reported Ver:	Retail/840/8.4.5.3
Status:	Closed
Reason:	No plan to fix
Description:	When using the simplified customer add on the fly form that includes credit card information there is a message at the bottom of the form to swipe card at any time, yet when the card is swiped nothing happens.
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Tracking #:	ADG058;ADF640; ADV199
WIT #:	52407
Reported Ver:	Retail/840/8.4.5.3
Status:	Closed
Reason:	Info Provided
Description:	Scanning barcodes usng the camera on an IPad 2/IPad3 does not work, or sporadically will recognize a scan.
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Tracking #:	ADH438, ADW087, AEC007, AEH040, AEQ190
WIT #:	53224
Reported Ver:	Retail/840/8.4.5.3
Status:	Development
Reason:	Please Resolve
Description:	When merging items at the Hub, the message "Error: Primary Key update detected in PDRE trigger "PDU_IMITEMNOTE". Transaction aborted" is given. One of the the items must have an item note assigned to it for this to occcur.  Error is not given when neither items have an item note.
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Tracking #:	ADH627, ADI040, ADI890, ADW122, AEB597,AEG613, AEP808, AEP938
WIT #:	53596
Reported Ver:	Retail/840/8.4.5.4
Status:	Closed
Reason:	Enhancement Opened
Description:	When saving an order as a quote and using the Invoice1.rpt, the totals section at the bottom of the report displays 0 for all fields.
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Tracking #:	ADH925
WIT #:	54233
Reported Ver:	Retail/840/8.4.5.4
Status:	Closed
Reason:	Verified - As Designed
Description:	When using Hold and Recall on line change and before payment, PDC records are created each time the hold and recall is done.
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Tracking #:	ADH724
WIT #:	55173
Reported Ver:	Retail/840/8.4.5.4
Status:	Closed
Reason:	No plan to fix
Description:	5-inch customer display will not work on P1560's running Windows 7 pro (32-bit)
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Tracking #:	ADI997
WIT #:	56042
Reported Ver:	Retail/840/8.4.6
Status:	Closed
Reason:	Obsolete
Description:	Unregistering an offline workstation was deleting the workstation record (erroneously)
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Tracking #:	ADJ545, ADW975, AEM051, AEX146
WIT #:	59143
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	When trying to delete a location that has had transfer activity in the past, you receive a foreign key violation.
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Tracking #:	ADJ659, ADL184, ADN847
WIT #:	59427
Reported Ver:	Retail/840/8.4.5.5
Status:	Closed
Reason:	Verified - As Designed
Description:	When entering a purchase request the cursor stops at the Description field - should go to QTY field. VT_PO_ORD_LIN.DESCR is already skipped by default in the Data Dictionary.
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Tracking #:	ADA454
WIT #:	59684
Reported Ver:	Retail/840/8.4.5.5
Status:	Closed
Reason:	Duplicate
Description:	Database export is replacing spaces in text fields with html coding for spaces.
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Tracking #:	ADJ860
WIT #:	60088
Reported Ver:	Retail/840/8.4.5.5
Status:	Closed
Reason:	No plan to fix
Description:	You receive the message "'6.25' has too many decimal places. You can enter at most 0 digits after the decimal here", when attempting to calculate prices in price sheets.  Must allow decimals when setting margin prices.
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Tracking #:	ADK011
WIT #:	60723
Reported Ver:	Retail/840/8.4.6
Status:	Closed
Reason:	No plan to fix
Description:	When doing validated returns against serialized items that are part of 2 price rules,  they are returned at the normal price but not the discounted price from the ticket if the consolidated lines flag is turned on.
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Tracking #:	ADN964, ADL858, ADO318
WIT #:	60793
Reported Ver:	Retail/840/8.4.6
Status:	Closed
Reason:	Obsolete
Description:	Sales Analysis by Group report - Some saved report parameters could not be loaded (possibly due to security restrictions).
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Tracking #:	2J04AMM
WIT #:	61212
Reported Ver:
Status:	Closed
Reason:	Verified
Description:	Slowness in both item & customer zooms resulte in time out errors at times.
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Tracking #:	ADK297, ADN210
WIT #:	61374
Reported Ver:	Retail/840/8.4.6
Status:	Closed
Reason:	Enhancement Opened
Description:	The error "'Balance due to customer. Refund this amount in Ticket Entry, and then release the order." does not display when a refund is due after lines are removed on an order where a deposit from the order creates an amount due to the customer.
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Tracking #:	ADK278, ADK216, ADL603
WIT #:	61802
Reported Ver:	Retail/840/8.4.6
Status:	Closed
Reason:	Verified - As Designed
Description:	Offline ticket entry takes up to 1 minute to load when network connectivity is lost.  Once connectivity is restored it takes only a few seconds for offline to start. Workaround provided below. Setting the timeout to 5 seconds is likely fine for a healthy installation on a reliable network, but 5 seconds may be too low on especially high-volume or troubled networks. The timeout is set in CounterPoint.exe.config: <!-- CP Services interop config settings--> <CpServicesConfig ServerPingTimeoutMilliseconds="15000" ************CODE TO CHANGE BELOW. change from 60s to desired wait time (I've been using 5 seconds) ********************************* ServerTimeoutSeconds="60" **************************************************************************************************** SslCertificateThumbprint="d2 df f3 32 79 7a 47 e6 43 9f 50 5a e2 b7 da 45 80 a4 8f 3f" UpdateServiceStatusIntervalSeconds="15"> </CpServicesConfig>
________________________________________________________________________________
Tracking #:	ADK634
WIT #:	62575
Reported Ver:	Retail/840/8.4.6
Status:	Closed
Reason:	No plan to fix
Description:	The LST_AVG_COST in the inventory record is being set to 0 when creating a new item and using the "Copy from item" function in item maintenance.
________________________________________________________________________________
Tracking #:	ADK725, ADN493
WIT #:	62849
Reported Ver:	Retail/840/8.4.6
Status:	Closed
Reason:	Enhancement Opened
Description:	Canada is going to stop using pennies starting February 2013.
________________________________________________________________________________
Tracking #:	ADK793, ADL462
WIT #:	63327
Reported Ver:	Retail/840/8.4.6
Status:	Closed
Reason:	No plan to fix
Description:	You receive the error message when installing 8.4.6 on a system that uses a common SQL server if 8.4.6 was already installed on another system and both systems have the same top level path.  The message is as follows "Msg 1801, Level 16, State 3, Server MEMLABWTAYLOR, Line 1 Database 'CPSystem_CPSQL_1' already exists. Choose a different database name."
________________________________________________________________________________
Tracking #:	ADL285, ADY158, AEO025
WIT #:	64777
Reported Ver:	Retail/840/8.4.6
Status:	Closed
Reason:	Obsolete
Description:	You receive the message "Value of field 'Gross ext prc' is out of range" when performing a validated return for an item with a price override of 100% and ticket discounts are applied to the original ticket.
________________________________________________________________________________
Tracking #:	ADL471
WIT #:	65363
Reported Ver:	Retail/840/8.4.6
Status:	Closed
Reason:	Verified - As Designed
Description:	First and Last Names are not copied to purchase requests/orders for dropship lines when the ship to address customer type is set to business.
________________________________________________________________________________
Tracking #:	ADL524
WIT #:	66215
Reported Ver:	Retail/840/8.4.6
Status:	Closed
Reason:	No plan to fix
Description:	If there are too many grid dimensions, they will expand out to the right of the report and appear on a second and perhaps third page
________________________________________________________________________________
Tracking #:	ADJ435
WIT #:	66554
Reported Ver:	Retail/840/8.4.5.5
Status:	Closed
Reason:	Obsolete
Description:	Counterpoint is not honoring the settings for checking new messages when the message center is left open. Changes have been made to refresh the messages in the Message Center according to the setting in Setup\System\Company when it is left open, instead of the default refresh setting of 30 seconds.
________________________________________________________________________________
Tracking #:	ADL901, AEC420, AET401
WIT #:	66630
Reported Ver:	Retail/840/8.4.6.1
Status:	Closed
Reason:	Verified - Duplicate
Description:	Receive the error "The multi-part identifier "IM_PRC.PRC_2" could not be bound" when attempting to print Inventory/Reports/Prices with price-2 added as a filter on the ITEM PRICE tab.
________________________________________________________________________________
Tracking #:	ADL959, AEA520
WIT #:	66765
Reported Ver:	Retail/840/8.4.6.1
Status:	Closed
Reason:	Configuration
Description:	You receive the message "Value "abcdef" for field Vendor's item number must be uppercase" when adding items to a receiver using a customized simplified add on the fly form to include vendors item number and the value entered in this field is lowercase on the form.
________________________________________________________________________________
Tracking #:	ADL851,AEN015
WIT #:	67536
Reported Ver:	Retail/840/8.4.6.1
Status:	Closed
Reason:	Enhancement Opened
Description:	You receive a duplicate primary key on the DM_CAL_YR table if you create multiple calendars with the same year in the first calendar month.
________________________________________________________________________________
Tracking #:	ADL990
WIT #:	68033
Reported Ver:	Retail/840/8.4.6.1
Status:	Closed
Reason:	Work Around Provided
Description:	Data Aggregation appears to be updating the values for the TKT_CNT field incorrectly. It's updating this value to match what the LIN_CNT.  Also, the TKT_AMT field is not being calculated correctly.
________________________________________________________________________________
Tracking #:	ADM337
WIT #:	68057
Reported Ver:	Retail/840/8.4.5
Status:	Closed
Reason:	No plan to fix
Description:	When attempting to install DXRE 8.2 as part of cpsqlprereqs or separately on a P1530 running Windows 7 Embedded Standard, is receiving error 'Java (TM) Platform SE binary has stopped working'.
________________________________________________________________________________
Tracking #:	ADM236
WIT #:	68058
Reported Ver:	Retail/840/8.4.6.1
Status:	Closed
Reason:	Enhancement Opened
Description:	The PickingTicket from TSTE and OM are printing the lines in different order. From TSTE it is printing in Bin order which is correct and printing in Entered order in OM.
________________________________________________________________________________
Tracking #:	ADM482
WIT #:	68367
Reported Ver:	Retail/840/8.4.6.1
Status:	Closed
Reason:	Verified - Obsolete
Description:	Gridded items will show on the Item Recalc Quantities report when receiving against a purchase order and saving the receiver.  Once posted the report does not show any items needing recalculating.
________________________________________________________________________________
Tracking #:	ADK043; ADM490
WIT #:	68402
Reported Ver:	Retail/840/8.4.6.1
Status:	Closed
Reason:	Verified - Unable to Reproduce
Description:	Prompted for AVS/CVV with swiped cards in 8.4.6.
________________________________________________________________________________
Tracking #:	ADM541, AED881
WIT #:	68558
Reported Ver:	Retail/840/8.4.6.1
Status:	Closed
Reason:	No plan to fix
Description:	From 8.4.5 to 8.4.6 there is additional space on each item listed on the Ticket History Report.
________________________________________________________________________________
Tracking #:	ADM431, ADT920, AEi538
WIT #:	68591
Reported Ver:	Retail/840/8.4.6.2
Status:	Closed
Reason:	No plan to fix
Description:	Store/Station/Drawer defaults are not honored when the store is defined to login for each ticket and the user logging into TSTE or RTE previously worked at a different store/station/drawer combination. Once you log out of Counterpoint and back in you will see the store/station/drawer set correctly.
________________________________________________________________________________
Tracking #:	ADM598
WIT #:	68679
Reported Ver:	Retail/840/8.4.6.2
Status:	Closed
Reason:	Enhancement Opened
Description:	Scrap returns are incorrectly committing inventory causing items to be allowed to be sold that do not have a quantity available.
________________________________________________________________________________
Tracking #:	ADM688
WIT #:	68932
Reported Ver:	Retail/840/8.4.6.2
Status:	Closed
Reason:	Verified - As Designed
Description:	You receive the message "Item X not stocked at this location" when the default grid entry mode is set to Multi-Cell and you enter different values for the gridded items.
________________________________________________________________________________
Tracking #:	ADM735
WIT #:	69041
Reported Ver:	Retail/840/8.4.6.2
Status:	Closed
Reason:	Verified - As Designed
Description:	Release tickets show both unshipped and shipped lines when selecting all lines and performing a copy release of an order if the store setting for line items 'Order release state' is set to 'Unselected'.
________________________________________________________________________________
Tracking #:	ADM783. AEE835, AEH750
WIT #:	69093
Reported Ver:	Retail/840/8.4.6.2
Status:	Closed
Reason:	Enhancement Opened
Description:	Export interfaces will not provide a valid export file if Window locale changes are made that reflect a different date format for data that was created in NCR CounterPoint using a different date format than what is now being used.
________________________________________________________________________________
Tracking #:	ADM870
WIT #:	69307
Reported Ver:	Retail/840/8.4.6.2
Status:	Closed
Reason:	No plan to fix
Description:	Receive the message "Quantity shipped plus quantity on order cannot exceed the pre-release quantity on order" after changing the 'qty to release' field to a value greater than the 'quantity' during release of an order.
________________________________________________________________________________
Tracking #:	ADM212, ADR91, ADS333,AEI762
WIT #:	69424
Reported Ver:	Retail/840/8.4.6
Status:	Closed
Reason:	No plan to fix
Description:	Error when trying to email a PO that there are multiple POs intended for multiple vendors
________________________________________________________________________________
Tracking #:	ADM998
WIT #:	69773
Reported Ver:	Retail/840/8.4.6.2
Status:	Closed
Reason:	Documented
Description:	AR_CUST.MBL_PHONE_1 and AR_CUST.MBL_PHONE_2 are not replicated
________________________________________________________________________________
Tracking #:	ADN207
WIT #:	70264
Reported Ver:	Retail/840/8.4.6.2
Status:	Closed
Reason:	No plan to fix
Description:	Zooms are only showing inventory data for sites that are subscribed in a multisite environment despite the workgroup being set to show data from Primary Hub database.
________________________________________________________________________________
Tracking #:	ADN301
WIT #:	70541
Reported Ver:	Retail/840/8.4.6.2
Status:	Closed
Reason:	Can Not Reproduce
Description:	If you add a custom column to the IM_ITEM table, aliases are being somehow set on the VI_IM_ITEM_WITH_INV view for the IM_INV section of the view, which causes you not to be able to get into the Item Maintenance form.
________________________________________________________________________________
Tracking #:	ADN445
WIT #:	70873
Reported Ver:	Retail/840/8.4.6.2
Status:	Closed
Reason:	No plan to fix
Description:	You are unable to use the %SYNLOC% macro in a filter being set in a touchscreen button because the filter is only looking at the IM_ITEM table, not the view that is set in the workgroup.
________________________________________________________________________________
Tracking #:	ADN178
WIT #:	71533
Reported Ver:	Retail/840/8.4.6.2
Status:	Closed
Reason:	Verified - Obsolete
Description:	You receive the message "An error occurred loading this document: Invalid floating point operation" when attempting to release orders migrated from V7.5.17, and the customer assigned to the order is a member of a loyalty program.
________________________________________________________________________________
Tracking #:	ADN652
WIT #:	71689
Reported Ver:	Retail/840/8.4.6.2
Status:	Closed
Reason:	As Designed
Description:	The wrong price is returned when a price rule is defined to use an alternate unit pricing and that pricing object does not exist.
________________________________________________________________________________
Tracking #:	ADN733
WIT #:	71970
Reported Ver:	Retail/840/8.4.5.4
Status:	Closed
Reason:	Can Not Reproduce
Description:	When reprinting an item from ticket history, gridded items aren't showing.
________________________________________________________________________________
Tracking #:	ADN825. ADX574, ADX053, ADY424
WIT #:	72325
Reported Ver:	Retail/840/8.4.6.2
Status:	Closed
Reason:	Can Not Reproduce
Description:	CPDialup is failing with a no carrier error using any modem in 8.4.6.2.
________________________________________________________________________________
Tracking #:	ADN925
WIT #:	72573
Reported Ver:	Retail/840/8.4.6.3
Status:	Closed
Reason:	Enhancement Opened
Description:	The discount amount is being removed from the receiver after saving it; however, the costs correctly reflect the discount.
________________________________________________________________________________
Tracking #:	ADL827
WIT #:	72909
Reported Ver:	Retail/840/8.4.5
Status:	Closed
Reason:	Work Around Provided
Description:	Return History Report using pre-loaded parameters taking 20+mins / performance issues running historical reports.
________________________________________________________________________________
Tracking #:	ADM596, ADO388
WIT #:	72912
Reported Ver:	Retail/840/8.4.5
Status:	Closed
Reason:	Enhancement Opened
Description:	Drawer Summary History using pre-loaded parameters taking 30-50+mins / performance issues running historical reports.
________________________________________________________________________________
Tracking #:	ADO117
WIT #:	73330
Reported Ver:	Retail/840/8.4.6.3
Status:	Closed
Reason:	Verified - As Designed
Description:	The purchasing advice report does not report gridded items under a specific scenario.  Gridded item do not show up if one of the dimensions is over the total maximum quantity for an item, and all other dimensions total more than the maximum quantity for one dimension.
________________________________________________________________________________
Tracking #:	3B13ATR
WIT #:	73854
Reported Ver:	Retail/840/8.4.5
Status:	Closed
Reason:	Verified - Duplicate
Description:	There is a grammatical error in warning messages we display if the cost entered is greater than the thresh hold.  Update this message to read “The cost for each item listed below differs from the item’s last cost by more than [x]%. Do you want to save anyway?”
________________________________________________________________________________
Tracking #:	ADO325
WIT #:	74079
Reported Ver:	Retail/840/8.4.6.3
Status:	Closed
Reason:	Obsolete
Description:	Distributions are not being created correctly for non-inventory items.  When receiving a non-inventory item, we are crediting the uninvoiced receivings account and debiting the COGS account. When posting a ticket for a non-inventory item, we are crediting and debiting the COGS account for the COGS% of the item.
________________________________________________________________________________
Tracking #:	ADO450
WIT #:	74480
Reported Ver:	Retail/840/8.4.6.3
Status:	Closed
Reason:	No plan to fix
Description:	If the item number and vendor item number are the same, the vendor item number gets renumbered if you renumber your items.  If they are different, the vendor item number is left the same.
________________________________________________________________________________
Tracking #:	ADN380
WIT #:	75474
Reported Ver:	Retail/840/8.4.6.2
Status:	Closed
Reason:	Obsolete
Description:	When using a Bixolon SRP350+ printer via a serial connection through terminal services everything is printing slow.
________________________________________________________________________________
Tracking #:	ADN571, ADN966, ADN794, ADO216, ADO274, ADO379
WIT #:	75475
Reported Ver:	Retail/840/8.4.6.2
Status:	Closed
Reason:	Duplicate
Description:	When you modify the price or quantity of an item or void a line in TSTE, the Ingenico iSC250 adds a new line with the updated quantity but does not remove the previous line with the old quantity.
________________________________________________________________________________
Tracking #:	ADO875
WIT #:	75824
Reported Ver:	Retail/840/8.4.6.3
Status:	Closed
Reason:	No plan to fix
Description:	When selling grouped tag along kits in 8.4.6.3 and using consolidated lines on the station, the lines of each parent kit item are not consolidated.
________________________________________________________________________________
Tracking #:	ADO876
WIT #:	75839
Reported Ver:	Retail/840/8.4.6.3
Status:	Closed
Reason:	No plan to fix
Description:	Drop Shipped Quantity Sold sales ticket are different than the quantity sold on re-printed duplicate sales ticket
________________________________________________________________________________
Tracking #:	ADO386
WIT #:	76082
Reported Ver:	Retail/840/8.4.6.3
Status:	Development
Reason:	Please Resolve
Description:	When scanning grouped tag along kits in CPSQL, as the lines continue to be added, counterpoint takes  3-5 seconds or longer to save each line entered
________________________________________________________________________________
Tracking #:	ADO634,AEB203, AEO710, AET055
WIT #:	77251
Reported Ver:	Retail/840.8.4.6
Status:	Closed
Reason:	Verified - Obsolete
Description:	The clear input button on the Signature Capture window in Counterpoint is greyed out when using new or legacy framework with both Ingenico devices using RBA and native drivers.
________________________________________________________________________________
Tracking #:	ADO501
WIT #:	78207
Reported Ver:	Retail/840/8.4.6.3
Status:	Closed
Reason:	Verified - As Designed
Description:	Receipt1.rdlc does not include a preloaded logo defined as footer logo at the bottom of the form.
________________________________________________________________________________
Tracking #:	3G16ACL
WIT #:	79989
Reported Ver:	Retail/840/8.4.6.4
Status:	Closed
Reason:	No plan to fix
Description:	When running the provisioning scripts in the SQL Script Utility, an incorrect syntax error near GO is rendered.
________________________________________________________________________________
Tracking #:	ADR497
WIT #:	80363
Reported Ver:	Retail/840/8.4.6.3
Status:	Closed
Reason:	Verified - Duplicate
Description:	When entering items via Ticket Entry, if an item is added that is configured with a prompt code requiring a date entry, this line is not consolidated with subsequent lines on the ticket for this item.
________________________________________________________________________________
Tracking #:	ADR449
WIT #:	80380
Reported Ver:	Retail/840/8.4.6.4
Status:	Closed
Reason:	Work Around Provided
Description:	When exporting a report to PDF on a system that does not have a default mail client setup, you get a message that there is no mail client set up but are allowed to export to PDF anyway.
________________________________________________________________________________
Tracking #:	ADR740
WIT #:	81124
Reported Ver:	Retail/840/8.4.6.4
Status:	Closed
Reason:	No plan to fix
Description:	In the VI_PS_DOC_HDR view the TOT_WEIGHT column is defined as a money type which causes Crystal to print a dollar sign in front of the value if you add it to a report.
________________________________________________________________________________
Tracking #:	ADO597
WIT #:	81499
Reported Ver:	Retail/840/8.4.6.4
Status:	Closed
Reason:	No plan to fix
Description:	Drawer Summary Journal/History reports following upgrade from 8.39 to 8.4.6.x reporting incorrectly for trx amt, removed, and over/short amounts.
________________________________________________________________________________
Tracking #:	ADR842
WIT #:	81890
Reported Ver:	Retail/840/8.4.6.4
Status:	Closed
Reason:	Verified - As Designed
Description:	In Setup/PS/Form Groups the HOLD, QUOTE, and LAYAWAY form groups are all defined with receipt1.prt instead of HOLD-QUOTE.rpt and LAYAWAY1.rpt.
________________________________________________________________________________
Tracking #:	ADP126, AEN597, AEU009
WIT #:	82399
Reported Ver:	Retail/840/8.4.6.4
Status:	Triage
Reason:	Please Triage
Description:	When selling a tag along kit that is part of a mix and match code, only the last item added gets the discounted price.
________________________________________________________________________________
Tracking #:	ADS417
WIT #:	83509
Reported Ver:	Retail/840/8.4.6.5
Status:	Closed
Reason:	Enhancement Opened
Description:	Swipe anytime doesn't appear to work with orders or layaways.
________________________________________________________________________________
Tracking #:	ADS109, AED460, AEF284
WIT #:	83551
Reported Ver:
Status:	Development
Reason:	Please Resolve
Description:	When printing messages from the message center, it is producing a screenshot of the message window rather than printing the entire message.
________________________________________________________________________________
Tracking #:	ADQ891
WIT #:	83817
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	When manually marking receivers as vouchered, the voucheed receivings report shows voucher totals of $0.00 for each manually marked receiver, however the report totals are inclusive of the vouchered amounts.
________________________________________________________________________________
Tracking #:	ADS548
WIT #:	83865
Reported Ver:	Retail/840/8.4.6
Status:	Development
Reason:	Re-opened
Description:	When the Data Synch Rebuild process has a failure, it proceeds with packaging the rest of the ZIP file and sends that down to the station to be processed as though it was a good rebuild package.  The rebuild should completely terminate if there is a failure during any part of the process.
________________________________________________________________________________
Tracking #:	ADS528
WIT #:	83992
Reported Ver:	Retail/840/8.4.6.5
Status:	Closed
Reason:	Work Around Provided
Description:	When entering the path to DTSRun in Setup / System / Acctg Interface on the AP tab, the same field on the GL tab is updated as well.
________________________________________________________________________________
Tracking #:	ADN572
WIT #:	84125
Reported Ver:	Retail/840/8.4.6.4
Status:	Closed
Reason:	Verified - Unable to Reproduce
Description:	External exception E0434F4D errors in 8.4.6.4 using new device framework when attempting to configure a customer display in Setup/PS/Devices or use in Point of Sale
________________________________________________________________________________
Tracking #:	ADS742
WIT #:	84700
Reported Ver:	Retail/840/8.4.6.5
Status:	Closed
Reason:	As Designed
Description:	Running an Item on Sale report would not show any items for any criteria selected.
________________________________________________________________________________
Tracking #:	ADS557
WIT #:	85079
Reported Ver:	Retail/840/8.4.6.5
Status:	Closed
Reason:	Verified - As Designed
Description:	When vouchering receivings to MAS90/MAS200, if the vchr_invc_no is greater than 10 characters, CounterPoint locks up
________________________________________________________________________________
Tracking #:	ADS840
WIT #:	85131
Reported Ver:	Retail/840/8.4.6.5
Status:	Closed
Reason:	Verified - Duplicate
Description:	Non Consolidated lines with in Purchasing is consolidating all lines regardless of the settings used.
________________________________________________________________________________
Tracking #:	ADS547, AET084
WIT #:	85545
Reported Ver:	Retail/840/8.4.6
Status:	Closed
Reason:	Work Around Provided
Description:	Data Sync delta extractions timing out when all IM_INV records flagged as updated (RS_STAT=1)
________________________________________________________________________________
Tracking #:	ADS926
WIT #:	85901
Reported Ver:	Retail/840/8.4.6.5
Status:	Closed
Reason:	Verified - As Designed
Description:	The 'Copy PO' button when creating a purchase request will only allow you to copy PO's for 'this location' in your workgroup, even if your system security code is set to allow other locations.
________________________________________________________________________________
Tracking #:	ADS928
WIT #:	85908
Reported Ver:	Retail/840/8.4.6.5
Status:	Closed
Reason:	Verified - As Designed
Description:	Ship-via code entered in PO header is dropped when a receiver is entered for that PO.
________________________________________________________________________________
Tracking #:	ADT442
WIT #:	87716
Reported Ver:	Retail/840/8.4.6.5
Status:	Closed
Reason:	Verified - Duplicate
Description:	When doing a validated return, the cost of a non-inventory item is not being returned at the cost that was entering during sale.
________________________________________________________________________________
Tracking #:	ADT574, ADT588, ADX403
WIT #:	88219
Reported Ver:	Retail/840/8.4.6.5
Status:	Closed
Reason:	As Designed
Description:	On the transfer in process, the Select Receiving Mode box pops up and the Quantity Received Defaults to is set at Expected quantity, next time you do the same transaction the system is suppose to remember your last selection.
________________________________________________________________________________
Tracking #:	ADT537
WIT #:	88300
Reported Ver:	Retail/840/8.4.6.5
Status:	Closed
Reason:	No plan to fix
Description:	If you set up a run page to do a validated return followed by a customer from lookup, it puts the main menu over the touch screen during the Enter Customer process.
________________________________________________________________________________
Tracking #:	ADT599
WIT #:	88313
Reported Ver:	Retail/840/8.4.6.5
Status:	Closed
Reason:	Enhancement Opened
Description:	When selling a misc. kit that has multiple serialized items as components, you are prompted for the serial number, but you don't know which item number you are scanning or entering the serial number for.
________________________________________________________________________________
Tracking #:	ADA312
WIT #:	88499
Reported Ver:	Retail/840/8.4.6.5
Status:	Closed
Reason:	No plan to fix
Description:	When trying to print the Purchase Orders report with no lines, you get the message Error -2147206398 Memory Full.
________________________________________________________________________________
Tracking #:	ADS822
WIT #:	88620
Reported Ver:	Retail/840/8.4.6.5
Status:	Closed
Reason:	Work Around Provided
Description:	Getting a Foreign key violation in tables FK_PS_DOC_LIN_PRICE and PS_DOC_LIN in Ticket Entry when cancelling an order.
________________________________________________________________________________
Tracking #:	ADT719, ADU440
WIT #:	88802
Reported Ver:	Retail/840/8.4.6.5
Status:	Closed
Reason:	Verified - Duplicate
Description:	After the initial entry and saving of an order, you cannot enter a document level discount (you can enter line item discounts).
________________________________________________________________________________
Tracking #:	ADT767
WIT #:	88924
Reported Ver:	Retail/840/8.4.6.5
Status:	Closed
Reason:	Enhancement Opened
Description:	Using table view for items, when adding preferred Unit Code as a visible column, moving focus from row to row, the Preferred Unit Code values for multiple rows fluctuate for no obvious reason
________________________________________________________________________________
Tracking #:	ADU043
WIT #:	89972
Reported Ver:	Retail/840/8.4.6.5
Status:	Closed
Reason:	No plan to fix
Description:	Standard RDLC form names for PayIn/Out and Pay On Account need to be changed to match standard names for .rpt and .xml forms
________________________________________________________________________________
Tracking #:	ADU111, ADQ838, ADU857, AEF386, AEF666
WIT #:	90185
Reported Ver:	Retail/840/8.4.6.5
Status:	Closed
Reason:	Documented
Description:	The idle logo for the iSC250 fails to load - it is 24bit, 480x272 and named New_AD1.jpg
________________________________________________________________________________
Tracking #:	ADU251
WIT #:	90694
Reported Ver:	Retail/840/8.4.6.5
Status:	Closed
Reason:	Verified - As Designed
Description:	When partially releasing orders in order management, the freight amount of the order is applied proportionally to the sale amount of the product released and cannot be changed.
________________________________________________________________________________
Tracking #:	ADU086, AEB617, AEC264
WIT #:	90999
Reported Ver:	Retail/840/8.4.6.5
Status:	Closed
Reason:	Verified - Duplicate
Description:	The GROSS_DISP_EXT_PRC field is suppressed for parent items of tag along kits on the Ticket History Report.
________________________________________________________________________________
Tracking #:	ADU378, ADY043, AEE843
WIT #:	91272
Reported Ver:	Retail/840/8.4.6.5
Status:	Development
Reason:	Please Resolve
Description:	Getting Label query did not return any matching rows. This price sheet does not have any Price-1 changes. When printing labels from a price sheet with a gridded item.
________________________________________________________________________________
Tracking #:	ADU396
WIT #:	91306
Reported Ver:	Retail/840/8.4.6.5
Status:	Closed
Reason:	No plan to fix
Description:	When using Account# Summary, it nets out the entries, meaning, there can be a credit and a debit on a single line. But when ACCPAC reads it, it only reads the net amount for the line.
________________________________________________________________________________
Tracking #:	ADT397
WIT #:	91468
Reported Ver:	Retail/840/8.4.6.5
Status:	Closed
Reason:	Enhancement Opened
Description:	Allocated purchase requests are filtered out by default when copying a PO
________________________________________________________________________________
Tracking #:	ADU492
WIT #:	91764
Reported Ver:	Retail/840/8.4.6.5
Status:	Closed
Reason:	No plan to fix
Description:	When running the UpdatePracticeCompany.exe on a database that is on a separate server, the database is detached then you get an error message that the MDF file can't be opened.
________________________________________________________________________________
Tracking #:	ADU437
WIT #:	92239
Reported Ver:	Retail/840/8.4.6.5
Status:	Closed
Reason:	Enhancement Opened
Description:	New inventory records are not being replicated
________________________________________________________________________________
Tracking #:	ADT231
WIT #:	92502
Reported Ver:	Retail/840/8.4.6.5
Status:	Closed
Reason:	Duplicate
Description:	Item Numbers and Serial Numbers are missing from the Receipt1.rldc form when printed from Sales History.
________________________________________________________________________________
Tracking #:	ADU358
WIT #:	92668
Reported Ver:	Retail/840/8.4.6.5
Status:	Closed
Reason:	No plan to fix
Description:	Customer is getting "Error loading data from the database" whenever they start Order Management
________________________________________________________________________________
Tracking #:	ADU741
WIT #:	92821
Reported Ver:	Retail/840/8.4.6.5
Status:	Closed
Reason:	Can Not Reproduce
Description:	Any Decimal value other than a whole number is not allowed in the alt-1_denominator field because the the value is being rounded to a whole number.
________________________________________________________________________________
Tracking #:	ADU752, AEA778
WIT #:	92846
Reported Ver:	Retail/840/8.4.6.5
Status:	Closed
Reason:	No plan to fix
Description:	When scanning a Loyalty card number that is greater than the 15 character limit for the customer number field, the result is in an error message "customer is not on file".
________________________________________________________________________________
Tracking #:	ADU812
WIT #:	93184
Reported Ver:	Retail/840/8.4.6.5
Status:	Closed
Reason:	Enhancement Opened
Description:	Cannot import a .csv file without the ITEM_DESCR column into table PO_PREQ_LIN
________________________________________________________________________________
Tracking #:	ADU659
WIT #:	93208
Reported Ver:	Retail/840/8.4.6.5
Status:	Closed
Reason:	Duplicate
Description:	Gridded dimensions are not being printed for Gift Registry Report in Touchscreen Entry
________________________________________________________________________________
Tracking #:	ADU906
WIT #:	93598
Reported Ver:	Retail/840/8.4.6.6
Status:	Closed
Reason:	Verified - As Designed
Description:	Line statuses are not representing the correct statuses for Special Orders processed via Customer Specific Purchase Orders & routine Receiving(s).
________________________________________________________________________________
Tracking #:	ADU869
WIT #:	94254
Reported Ver:	Retail/840/8.4.6.6
Status:	Closed
Reason:	Work Around Provided
Description:	Getting error The INSERT statement conflicted with the FOREIGN KEY constraint "FK_IM_MKDN_HIST_IM_LOC_HIST". when doing a price change in Inventory/ Items
________________________________________________________________________________
Tracking #:	ADU878, ADV007
WIT #:	94467
Reported Ver:	Retail/840/8.4.6.6
Status:	Closed
Reason:	Verified - Duplicate
Description:	RBS Lynk AVS response codes for Discover Card have changed, resulting in mismatch errors when processing manual Discover cards
________________________________________________________________________________
Tracking #:	ADV410, ADY328
WIT #:	96453
Reported Ver:	Retail/840/8.4.6.6
Status:	Closed
Reason:	Enhancement Opened
Description:	Taxes are incorrectly calculated on validated returns where a tax holiday was in effect on the date of the original sale, or if tax rates have changed in the tax code since the original sale.
________________________________________________________________________________
Tracking #:	ADV419, ADW386
WIT #:	97265
Reported Ver:	Retail/840/8.4.6.6
Status:	Closed
Reason:	Work Around Provided
Description:	When viewing the the physical count jourrnal or history report, the value variance on the report does not match the distributions created for that posting event.
________________________________________________________________________________
Tracking #:	ADV554, AED598
WIT #:	97445
Reported Ver:	Retail/840/8.4.6.6
Status:	Closed
Reason:	Work Around Provided
Description:	The Error Reference field on the Ticket Edit list is not showing the full error message and the size of the error field needs to increase to show longer errors.
________________________________________________________________________________
Tracking #:	ADV716
WIT #:	97846
Reported Ver:	Retail/840/8.4.6.6
Status:	Closed
Reason:	No plan to fix
Description:	If a workstation is marked as "Touchscreen mode" the "Recalc Item Quantities" report will show the ‘keyboard’ button under the ‘E-mail’ button on the form.
________________________________________________________________________________
Tracking #:	ADW098, ADX607, ADX853, ADZ308, AEE179, AEF515
WIT #:	99716
Reported Ver:	Retail/840/8.4.6.1
Status:	Closed
Reason:	Verified - As Designed
Description:	Error: No local CPService instance was found for the current Top-Level directory in System Configuration Utility
________________________________________________________________________________
Tracking #:	ADV560, ADW232
WIT #:	100249
Reported Ver:	Retail/840/8.4.5.3
Status:	Closed
Reason:	Enhancement Opened
Description:	G/L values for inventory are not matching between hub and remote sites.
________________________________________________________________________________
Tracking #:	ABQ851, ADW316
WIT #:	101452
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	When adding order lines, sale lines and return lines on the same ticket, there is no way to apply the refund amount on to the order portion of the document.
________________________________________________________________________________
Tracking #:	ADX614, AED439,AEL666, AEL456
WIT #:	107350
Reported Ver:	Retail/840/8.4.6.7
Status:	Closed
Reason:	Enhancement Opened
Description:	The TO Field in E-Mail Parameters will only allow 50 characters maximum
________________________________________________________________________________
Tracking #:	ADX750
WIT #:	107910
Reported Ver:	Retail/840/8.4.6.7
Status:	Closed
Reason:	Can Not Reproduce
Description:	Purchasing Adjustment transaction does not appear on Inventory History report if the purchasing adjustment is posted after the item has been sold.
________________________________________________________________________________
Tracking #:	ADX748
WIT #:	108281
Reported Ver:	Retail/840/8.4.6.7
Status:	Closed
Reason:	Can Not Reproduce
Description:	'Amount Error' is returned when attempting authorization of AMEX card using customer card on file and AVS is skipped but CVV/CID is entered.
________________________________________________________________________________
Tracking #:	ADW543
WIT #:	108299
Reported Ver:	Retail/840/8.4.6.7
Status:	Closed
Reason:	No plan to fix
Description:	Voiding the refund transaction in Ticket Entry that was used to activate a gift (SVC) card results in a "Declined Voided Activation" transaction in the RBS Gift Card Balance system, and the card still shows there with the original balance.
________________________________________________________________________________
Tracking #:	ADX949
WIT #:	108715
Reported Ver:	Retail/840/8.4.6.8
Status:	Closed
Reason:	No plan to fix
Description:	When importing a CSV file into the AR_CUST table to import loyalty points balances, the LOY_PTS_BAL column is not updated.
________________________________________________________________________________
Tracking #:	ADY040, AEB212,AEM351
WIT #:	109025
Reported Ver:	Retail/840/8.4.6.8
Status:	Development
Reason:	Re-opened
Description:	There appears to be a bug with the Visibility control in the rdlc receipt designer in that you cannot add any expression for the barcode field and save it without getting "object reference not set to an instance of an object".
________________________________________________________________________________
Tracking #:	ADX973; AEB038
WIT #:	109131
Reported Ver:	Retail/840/8.4.6.8
Status:	Closed
Reason:	Verified - Obsolete
Description:	Quantity On Hand is inaccurate when doing a physical count with an incorrect serialized item and how to reverse the distributions without affecting the S/N information?
________________________________________________________________________________
Tracking #:	ADX920
WIT #:	109906
Reported Ver:	Retail/840/8.4.6.8
Status:	Closed
Reason:	Verified - Obsolete
Description:	When doing a validated return against a ticket that has a discount applied to a line that causes the lines price to become negative, you receive the message "An error occurred while loading the ticket".
________________________________________________________________________________
Tracking #:	ADY339
WIT #:	111313
Reported Ver:	Retail/840/8.4.6.8
Status:	Closed
Reason:	Enhancement Opened
Description:	When printing the Sales Analysis Report grouped by month and in order by month, the calendar months are used rather than the fiscal months.
________________________________________________________________________________
Tracking #:	ADY914
WIT #:	113135
Reported Ver:	Retail/840/8.4.6.8
Status:	Closed
Reason:	No plan to fix
Description:	When installing a Service Pack, the Blind Carbon Copy (BCC) field under Management Console is deleted.
________________________________________________________________________________
Tracking #:	ADZ004
WIT #:	113385
Reported Ver:	Retail/840/8.4.6.8
Status:	Closed
Reason:	Enhancement Opened
Description:	If a saved transfer is open and being editied, it can be posted from another instance of Counterpoint.
________________________________________________________________________________
Tracking #:	ADZ114
WIT #:	114140
Reported Ver:	Retail/840/8.4.6.8
Status:	Closed
Reason:	Duplicate
Description:	You receive a Divide By Zero error when setting up a promotional price and selling two of the same item.
________________________________________________________________________________
Tracking #:	ADY147
WIT #:	114430
Reported Ver:	Retail/840/8.4.6.8
Status:	Closed
Reason:	Enhancement Opened
Description:	System is slow when using the copy from item number feature.to create new 3D gridded items with a lot of dimensions defined.
________________________________________________________________________________
Tracking #:	ADY339
WIT #:	116259
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	When printing the Sales Analysis Report grouped by month and in order by month, the calendar months are used rather than the fiscal months.
________________________________________________________________________________
Tracking #:	ADZ665
WIT #:	116564
Reported Ver:	Retail/840/8.4.6.8
Status:	Closed
Reason:	As Designed
Description:	Items can be entered in Touchscreen Ticket entry even though options 'Allow Tickets' and 'override cust no tickets flag' are both unchecked.
________________________________________________________________________________
Tracking #:	AEA129,AEL823
WIT #:	118527
Reported Ver:	Retail/840/8.4.6.9
Status:	Closed
Reason:	Verified - Duplicate
Description:	If you customize a customer zoom, the item number under recent sales disappears and the only way to get it back is to go into the zoom dictionary and manually edit the SQL to add the column.
________________________________________________________________________________
Tracking #:	ADH378, ADO753, ADW304, ADX354
WIT #:	119938
Reported Ver:
Status:	Development
Reason:	Please Resolve
Description:	When using a form group that emails forms during batch printing or processing, it is prompting for the email address on each individual order.
________________________________________________________________________________
Tracking #:	AEA435, AED007, AEQ641
WIT #:	120020
Reported Ver:	Retail/840/8.4.6.9
Status:	Closed
Reason:	Work Around Provided
Description:	When upgrading open items from V7, you can receive the error "Null value is eliminated by an aggregate or other SET operation. (Microsoft OLE DB Provider for SQL Server (80004005): The conversion of a varchar data type to a datetime data type resulted in an out-of-range value.).
________________________________________________________________________________
Tracking #:	AEA532
WIT #:	120375
Reported Ver:	Retail/840/8.4.6.9
Status:	Closed
Reason:	No plan to fix
Description:	RDLC ticket receipts are incorrectly reporting a Document Discount for a recalled ticket that doesn't meet the discount minimum; the ticket total is correct despite the incorrect document discount line displayed.
________________________________________________________________________________
Tracking #:	AEA656
WIT #:	121145
Reported Ver:	Retail/840/8.4.6.9
Status:	Closed
Reason:	No plan to fix
Description:	Checking to self-apply a document in the table view for the Reapply AR Documents Utility appears to check all documents for the customer instead of just the one being selected. This is a display problem only, as those unintended documents are not selected to be self-applied.
________________________________________________________________________________
Tracking #:	ADX496
WIT #:	121605
Reported Ver:	Retail/840/8.4.6.6
Status:	Closed
Reason:	Obsolete
Description:	Unable to access management console Error: Unable to establish a Session with the host.  Error: Unable to retrieve summary data for Site Server Main Store. Error: An error occurred while checking SERVERNAME for database availability.  Error: Unable to retrieve site server statistics from SERVERNAME. See log for details.
________________________________________________________________________________
Tracking #:	AEA839
WIT #:	122533
Reported Ver:	Retail/840/8.4.6.9
Status:	Development
Reason:	Please Resolve
Description:	Multiple user are able to enter and post receivings for the same PO simultaneously which results in duplicate transactions.
________________________________________________________________________________
Tracking #:	AEA082
WIT #:	122609
Reported Ver:	Retail/840/8.4.6.3
Status:	Closed
Reason:	No plan to fix
Description:	In Order Management/Fill Backorder, suggest fill qty returns the informational message 'None of the order(s) select can be filled' when the inventory for one or more items on the has quantity available/quantity on hand to fill.
________________________________________________________________________________
Tracking #:	ADY732
WIT #:	123703
Reported Ver:	Retail/840/8.4.6.9
Status:	Closed
Reason:	Obsolete
Description:	Wrapping issues occur when using a 2x20 external pole display with a high latency connection on a P1530 or a P1560 over a terminal server WAN connection in the new device framework.
________________________________________________________________________________
Tracking #:	AEC154
WIT #:	127534
Reported Ver:	Retail/840/8.4.6.10
Status:	Closed
Reason:	Enhancement Opened
Description:	The "Add Items" button on a Purchase request does not return non-inventory items.
________________________________________________________________________________
Tracking #:	AEC322
WIT #:	127700
Reported Ver:	Retail/840/8.4.6.10
Status:	Development
Reason:	Please Resolve
Description:	The Purchase Order Report includes location detail for non gridded items on an Allocated Merged Purchase Order when parameters specify to include Totals only.
________________________________________________________________________________
Tracking #:	AEC291, AEL687
WIT #:	127813
Reported Ver:	Retail/840/8.4.6.10
Status:	Closed
Reason:	No plan to fix
Description:	The Provision Database utility does not allow for customizations that use numeric data types. You receive the error: Unknown sqlType "numeric".
________________________________________________________________________________
Tracking #:	AED080
WIT #:	130963
Reported Ver:	Retail/840/8.4.6.10
Status:	Closed
Reason:	Obsolete
Description:	The "Auto-Delete" check box that can be checked when sending a pop-up message which removes the message as soon as it is seen is no longer available starting with version 8.4.6.9.
________________________________________________________________________________
Tracking #:	AEC903
WIT #:	131010
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	Event records are not created in the SY_EVENT table when upgrading data from V7.
________________________________________________________________________________
Tracking #:	AEA135
WIT #:	131139
Reported Ver:	Retail/840/8.4.6.10
Status:	Closed
Reason:	Work Around Provided
Description:	The NO_OF_SERS_ENTD is not updated in the PO_RECVR_LIN table when importing recievings containing always serialized line items
________________________________________________________________________________
Tracking #:	ADN412,AED213
WIT #:	131360
Reported Ver:	Retail/840/8.4.6.9
Status:	Closed
Reason:	No plan to fix
Description:	When upgrading orders from V7 that have a pay code GC as part of the deposit, you receive the error: “Cannot insert the value NULL into column SEQ_NO, table SY_GFC_ACTIV; column does not allow nulls. INSERT fails". SY_GFC_ACTIV records for deposit justification lines should not be created.
________________________________________________________________________________
Tracking #:	AED256
WIT #:	131551
Reported Ver:	Retail/840/8.4.6.10
Status:	Closed
Reason:	No plan to fix
Description:	A custom column having data type VARCHAR(max) does not appear in a list of filterable selection criiteria in Counterpoint
________________________________________________________________________________
Tracking #:	AED392
WIT #:	132146
Reported Ver:	Retail/840/8.4.6.10
Status:	Development
Reason:	Please Resolve
Description:	The Purchase Request Edit List and Journal do now show the Cell/Location matrix for gridded items if only one cell is listed for a single location or if the same cell is listed for all locations on the Allocated Merged Purchase Request.
________________________________________________________________________________
Tracking #:	AEC579, AED221
WIT #:	132514
Reported Ver:	Retail/840/8.4.6.10
Status:	Closed
Reason:	No plan to fix
Description:	Sporadic issue with credit card transactions that appear to authorize properly with CPGateway, but during settlement the batch will fail due to what looks like bad track data.
________________________________________________________________________________
Tracking #:	AEC118
WIT #:	132618
Reported Ver:	Retail/840/8.4.6.10
Status:	Triage
Reason:	New
Description:	The Apply AR Credits utility can cause the customer's balance to go negative.
________________________________________________________________________________
Tracking #:	AED616
WIT #:	133010
Reported Ver:	Retail/840/8.4.6.10
Status:	Development
Reason:	Please Resolve
Description:	When running the Sales Analysis by Group report, the parameters section at the top does not show all of the parameters used.
________________________________________________________________________________
Tracking #:	AEC404, AEK322
WIT #:	133377
Reported Ver:	Retail/840/8.4.6.10
Status:	Closed
Reason:	No plan to fix
Description:	When using a datatype of varchar(max) on a column, provisioning fails with the error: "Invalid syntax near ')'".
________________________________________________________________________________
Tracking #:	AED910
WIT #:	134082
Reported Ver:	Retail/840/8.4.6.10
Status:	Closed
Reason:	No plan to fix
Description:	When entering a tender using a currency code, the displayed text is smaller than shown in online help, not center justified, and the 'sale' text is misaligned on the dialogue box
________________________________________________________________________________
Tracking #:	AED981
WIT #:	134461
Reported Ver:	Retail/840/8.4.6.10
Status:	Closed
Reason:	No plan to fix
Description:	When filtering a receipt to only print if a specific location, is used on a line, tickets are not being filtered based on the location.
________________________________________________________________________________
Tracking #:	AEE070
WIT #:	134717
Reported Ver:	Retail/840/8.4.6.10
Status:	Closed
Reason:	No plan to fix
Description:	Gridded items with 1/2 sizes that were defined in Version 7 as a "*" are being imported into Counterpoint as "non-specified" for the cells in the barcodes tab.
________________________________________________________________________________
Tracking #:	AEE299
WIT #:	135695
Reported Ver:	Retail/840/8.4.6.11
Status:	Closed
Reason:	Obsolete
Description:	When migrating data into Counterpoint from V7, inventory history items with the same dates and types are being lumped into one entry in the Quick Receivings History table.
________________________________________________________________________________
Tracking #:	AEE307
WIT #:	135757
Reported Ver:	Retail/840/8.4.6.10
Status:	Development
Reason:	Please Resolve
Description:	On the PO Purchase Request Form report, the second gridded dimension on the report is truncated when the character length is exceded for dimension 1 and dimension 3.
________________________________________________________________________________
Tracking #:	AEE335
WIT #:	135819
Reported Ver:	Retail/840/8.4.6.10
Status:	Development
Reason:	Please Resolve
Description:	When using the v6.5 or v7 Dynamics Export, the value for reference field in the resulting SYNAPT.txt is an ‘A’ no matter what is entered in the Reference field (vchsr_ref).
________________________________________________________________________________
Tracking #:	ADZ805
WIT #:	136342
Reported Ver:	Retail/840/8.4.6.6
Status:	Closed
Reason:	Obsolete
Description:	Slowness is encounted when attempting to create new messages using System\Message Center from a LAN or WAN client.
________________________________________________________________________________
Tracking #:	AEE504, AEJ293,AEK932, AEM106
WIT #:	136520
Reported Ver:	Retail/840/8.4.6.11
Status:	Closed
Reason:	Duplicate
Description:	NCR Secure Pay -   If connection to the internet is lost while voiding a ticket, a current ticket void or completed ticket void is not voided on the Secure Pay portal with no error returned in Counterpoint. Additionally, if a completed ticket is voided for a settled transaction, no validation can occur to prevent the ticket from being voided.
________________________________________________________________________________
Tracking #:	AEE601
WIT #:	136876
Reported Ver:	Retail/840/8.4.6.11
Status:	Closed
Reason:	Verified - As Designed
Description:	You receive the message "The entered purchase request number is already on file as a purchase order number. Since you are using purchase request numbers for PO numbers, this is not allowed." when attempting to post a purchase request with a request number having the same prefix as an existing PO and the existing PO has a dash suffix.
________________________________________________________________________________
Tracking #:	AEE388
WIT #:	137852
Reported Ver:	Retail/840/8.4.6.10
Status:	Closed
Reason:	No plan to fix
Description:	After interfacing distributions, the data created for the general journal in MAS90 includes a reference that is exactly the same for all distributions.
________________________________________________________________________________
Tracking #:	AEE720
WIT #:	138199
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	Quick Receiving is not being shown in the lookup for Purchasing Adjustments
________________________________________________________________________________
Tracking #:	AEF048
WIT #:	138938
Reported Ver:	Retail/840/8.4.6.11
Status:	Closed
Reason:	No plan to fix
Description:	Timecard Detail and Summary Exports Create Identical Files.
________________________________________________________________________________
Tracking #:	AEF246;AEJ809, AER341
WIT #:	139872
Reported Ver:	Retail/840/8.4.6.11
Status:	Development
Reason:	Please Resolve
Description:	Purchasing Advice Replenishment Report does not suggest correct quantities to replenish stock of what was sold during the period specified.
________________________________________________________________________________
Tracking #:	AEE942
WIT #:	139965
Reported Ver:	Retail/840/8.4.6.11
Status:	Development
Reason:	Please Resolve
Description:	In Touchscreen Ticket Entry, when completing a non-validated return on an item purchased with loyalty points, points are returned with an incorrect negative amount when TSTE PayCodes/Loyalty Points Amount to apply to = 'Specified amount'.
________________________________________________________________________________
Tracking #:	AEF287
WIT #:	140228
Reported Ver:	Retail/840/8.4.6.11
Status:	Triage
Reason:	New
Description:	If you add the OriginalQuoteInfo.QuoteExpirationDate to the Receipt1.rdlc form, it displays 1/1/2001 as the expiration date.
________________________________________________________________________________
Tracking #:	AEF411
WIT #:	141000
Reported Ver:	Retail/840.8.4.6
Status:	Closed
Reason:	Enhancement Opened
Description:	In CPMobile, there is not an option to enter alpha-numeric Gift Card numbers.
________________________________________________________________________________
Tracking #:	AEF458
WIT #:	141162
Reported Ver:	Retail/840/8.4.6.11
Status:	Closed
Reason:	No plan to fix
Description:	In Inventory\Items, the cell display labels are showing incorrectly when you change the display order and you click the select cell button on the barcodes tab.
________________________________________________________________________________
Tracking #:	AEE939, AEK601
WIT #:	141182
Reported Ver:	Retail/840/8.4.6.11
Status:	Closed
Reason:	Configuration
Description:	When importing CPOnline and NRO orders with a 20% price rule for non-discountable items into Counterpoint, the 20% discount is calculated correctly but applied across all lines.
________________________________________________________________________________
Tracking #:	AEF372, AEF073, AEI015, AEL045, AEL060, AEL270, AEM209, AEN145, AET893
WIT #:	141373
Reported Ver:	Retail/840/8.4.6.11
Status:	Closed
Reason:	Obsolete
Description:	Ingenico devices do not function properly if using the RBA driver (legacy or new framework)
________________________________________________________________________________
Tracking #:	AEF460
WIT #:	141610
Reported Ver:	Retail/840/8.4.6.11
Status:	Closed
Reason:	No plan to fix
Description:	When adding a deposit to an order and clicking close on the TfrmPSPrintDocument window, you are taken back to a new ticket screen rather than to the Process Orders form back up.
________________________________________________________________________________
Tracking #:	AEF601
WIT #:	142124
Reported Ver:	Retail/840/8.4.6.11
Status:	Closed
Reason:	No plan to fix
Description:	It is possible to post 2 Transfer-In’s simultaneously for the same Transfer-Out. A simple work around is to save the Transfer in immediately following the ‘select transfer’ action. This will cause the second user to receive [Error for Transfer In Enter – Batch, Duplicate Transfer #] message and will not allow save or post.
________________________________________________________________________________
Tracking #:	AED611
WIT #:	142407
Reported Ver:	Retail/840/8.4.6.11
Status:	QA
Reason:	Please Evaluate
Description:	You receive an AVS Error after completing a refund for a deleted line item each time the order is opened again in Ticket Entry Process Orders and you attempt to save changes.
________________________________________________________________________________
Tracking #:	AEF609
WIT #:	142839
Reported Ver:	Retail/840/8.4.6.11
Status:	Closed
Reason:	Obsolete
Description:	The Inventory/Reports/Retail Value by category does not display the Recvg,Adj,Xfer,Sales,Disc or Mkdn columns when filtering by Item tab between item to item (singular item).
________________________________________________________________________________
Tracking #:	AEF941
WIT #:	143611
Reported Ver:	Retail/840/8.4.6.11
Status:	Closed
Reason:	Unable to Reproduce
Description:	Touchscreen Ticket Entry resizes oddly if you have it maximized, then minimize the window and click the Home button on the main menu.
________________________________________________________________________________
Tracking #:	AEG003
WIT #:	143899
Reported Ver:	Retail/840/8.4.6.11
Status:	Closed
Reason:	No plan to fix
Description:	When modifying the VT_PS_DOC_PMT.CR_CARD_NAM field to make it required, you receive the error: "You must enter a value for Name on Card" when trying to complete a ticket with a check type pay code.
________________________________________________________________________________
Tracking #:	AEF729
WIT #:	144594
Reported Ver:	Retail/840/8.4.6.11
Status:	Closed
Reason:	Duplicate
Description:	Document discount is incorrectly calculated when adding an item to a completed order with a document discount in regular Ticket Entry Order Processing/Edit Order.
________________________________________________________________________________
Tracking #:	AEG143, AEL081
WIT #:	144751
Reported Ver:	Retail/840/8.4.6.11
Status:	Triage
Reason:	New
Description:	When running the Inventory / Forecast report using Item Category / Sub-Category parameters, you receive the error: Unclosed quotation mark after the character string ‘MISC’ Incorrect syntax near ‘MISC’.
________________________________________________________________________________
Tracking #:	AEG266, AEG432, AEP984
WIT #:	145391
Reported Ver:	Retail/840/8.4.6.11
Status:	Closed
Reason:	Duplicate
Description:	When there are multiple deposits on a layaway, each of the authorizations is showing on the SalesDraft1.rdlc and Receipt1.rdlc when releasing the order.
________________________________________________________________________________
Tracking #:	AEG345
WIT #:	145814
Reported Ver:	Retail/840/8.4.6.11
Status:	Closed
Reason:	Configuration
Description:	CPMobile: The Default customer is not being used on tickets, you must manually select the customer for each ticket.
________________________________________________________________________________
Tracking #:	AEG391
WIT #:	145930
Reported Ver:	Retail/840/8.4.6.11
Status:	Closed
Reason:	Duplicate
Description:	When doing a validated return on a ticket without a prompt code item, you receive the error: You must enter a value for Enter Birthdate to Qualify.
________________________________________________________________________________
Tracking #:	AEG540,AEW308
WIT #:	146530
Reported Ver:	Retail/840/8.4.6.11
Status:	Development
Reason:	Please Resolve
Description:	In Ticket Entry, when entering a pay on account and using a check paycode that is set to 'do not prompt' for all prompt fields, the user is still prompted for transit number, account number, and check number.
________________________________________________________________________________
Tracking #:	AEG552,AEM348
WIT #:	146724
Reported Ver:	Retail/840/8.4.6.11
Status:	Triage
Reason:	New
Description:	If a validation prompt is used for paycode cash and an amount tendered is requiring change, the ticket cannot be completed.
________________________________________________________________________________
Tracking #:	AEG727
WIT #:	147324
Reported Ver:	Retail/840/8.4.6.11
Status:	Closed
Reason:	Unable to Reproduce
Description:	When closing out of Account Management, you receive the error: cdsARApplyToGrps: Field 'DOC_DAT' not found.
________________________________________________________________________________
Tracking #:	AEG624, AEF742, AEE828, AEF548, AEF485, AEF024, AEE825,AEG834, AEM371
WIT #:	147418
Reported Ver:	Retail/840/8.4.6.11
Status:	Closed
Reason:	Configuration
Description:	CPSystem database is getting bloated because of all the package status records that are moving between the server and workstation, causing slowness in NCR Counterpoint.
________________________________________________________________________________
Tracking #:	AEG845
WIT #:	148063
Reported Ver:	Retail/840/8.4.6.11
Status:	Closed
Reason:	No plan to fix
Description:	The Sales History by Customer By Item report can be sorted by Cust#, Item#, Document#, but the document number is not displayed on the report.
________________________________________________________________________________
Tracking #:	AEE532
WIT #:	148420
Reported Ver:	Retail/840/8.4.6.11
Status:	Triage
Reason:	New
Description:	For Offline, location records fail to persist if there is a period in the location id but you do not receive an error.
________________________________________________________________________________
Tracking #:	AEG966
WIT #:	148483
Reported Ver:	Retail/840/8.4.6.11
Status:	Closed
Reason:	No plan to fix
Description:	In Secure Pay, there is a settlement for SVCs and one for Credit Cards. However, the batch numbers are duplicate and when exporting the CSV data for transactions, it shows the detail for CC and GIFT on one list for different days because there it is using the same batch number.
________________________________________________________________________________
Tracking #:	AEG481
WIT #:	148835
Reported Ver:	Retail/840/8.4.6.11
Status:	Triage
Reason:	New
Description:	Costs are mismatched between the Distribution report, Inventory History report, Ticket Journal, and the Merchandise Analysis report when items with costs out to 3 decimal places are sold into negative qtys.
________________________________________________________________________________
Tracking #:	AEH153
WIT #:	148987
Reported Ver:	Retail/840/8.4.6.11
Status:	Closed
Reason:	No plan to fix
Description:	When editing the Data Dictionary, you are not able to type any characters when using a grouping picture mask on the AR_CUST table.
________________________________________________________________________________
Tracking #:	AEH228
WIT #:	149619
Reported Ver:	Retail/840/8.4.6.11
Status:	Development
Reason:	Please Resolve
Description:	On the Purchasing Advice form, if the Current Quantity is selected for "Adjust suggested qty for", the quantity sold is not displayed and there are no suggested quantities to purchase.
________________________________________________________________________________
Tracking #:	AEH235
WIT #:	150626
Reported Ver:	Retail/840/8.4.6.11
Status:	Closed
Reason:	No plan to fix
Description:	When defining a new System Security Code and entering or updating the Transaction Dates tab, the Earliest valid date and Latest valid date are not updating according to the previous and future months settings if the transaction date would result in a date outside of the three-year span of "previous year", "this year", and "next year".
________________________________________________________________________________
Tracking #:	AEH321
WIT #:	150746
Reported Ver:	Retail/840/8.4.6.11
Status:	Closed
Reason:	No plan to fix
Description:	When running the PS Drawer Summary Journal report, if you select a date range on the event tab, any drawer that did not have activities posted is not included on the report
________________________________________________________________________________
Tracking #:	AEH545
WIT #:	153935
Reported Ver:	Retail/840/8.4.6.11
Status:	Development
Reason:	Please Resolve
Description:	The giftreceipt1.rdlc displays the 'QTY' text for a cell even when the item(s) sold is not multi-cell. It works correctly when the item has grid dimensions.
________________________________________________________________________________
Tracking #:	AEH667
WIT #:	154549
Reported Ver:	Retail/840/8.4.6.11
Status:	Triage
Reason:	New
Description:	The Customer/Ship-To Address form does not display while in Offline mode even though it does for the same user in Live mode.
________________________________________________________________________________
Tracking #:	AEG679
WIT #:	155229
Reported Ver:	Retail/840/8.4.6.11
Status:	Development
Reason:	Please Resolve
Description:	When using the import function in Purchasing\Receivings\Enter, the received extended cost is not updated when receiving an allocated merged purchase order with a grid item. Normal type items populate the extended cost on an allocated puchase order. Additionally, using the import for receivings with grid and normal items on a normal purchase order will import with the correct extended cost.
________________________________________________________________________________
Tracking #:	ADM783. AEE835, AEH750
WIT #:	155498
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	Export interfaces will not provide a valid export file if Window locale changes are made that reflect a different date format for data that was created in NCR CounterPoint using a different date format than what is now being used.
________________________________________________________________________________
Tracking #:	AEG906
WIT #:	155620
Reported Ver:	Retail/840/8.4.6.11
Status:	Closed
Reason:	No plan to fix
Description:	A numerical prefix cannot be used when aliasing a CustomViewProperties field in Receipt Designer.
________________________________________________________________________________
Tracking #:	AEH941
WIT #:	155643
Reported Ver:	Retail/840/8.4.6.11
Status:	Triage
Reason:	New
Description:	When you have a return amount that is less than the order amount, the dollar amount shows a negative for the amount due
________________________________________________________________________________
Tracking #:	AEI009
WIT #:	155984
Reported Ver:	Retail/840/8.4.6.5
Status:	Closed
Reason:	Duplicate
Description:	When exporting the EC_ITEM_DESCR table using Data Interchange or Database Export, the HTML description (HTML_DESCR) includes hex codes which make it difficult to edit the field.
________________________________________________________________________________
Tracking #:	AEI329
WIT #:	157606
Reported Ver:	Retail/840/8.4.6.11
Status:	Closed
Reason:	Obsolete
Description:	When you release an order with a non-default Ship-From Location it saves the released ticket document with the default Ship From Location (VI_PS_TKT_HIST.STK_LOC_ID) which displays incorrectly on a default invoice.
________________________________________________________________________________
Tracking #:	AEI487
WIT #:	158416
Reported Ver:	Retail/840/8.4.6.11
Status:	Triage
Reason:	New
Description:	When running the sales analysis by price code group, if duplicate document ID's exist in history, results for sales under inactive price codes are included on the report outside the date range specified.
________________________________________________________________________________
Tracking #:	AEI604, AEP950
WIT #:	159046
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	There is not a way to restrict or disable the "export data" function under Customers.
________________________________________________________________________________
Tracking #:	AEI642
WIT #:	159112
Reported Ver:	Retail/840/8.4.6.11
Status:	Closed
Reason:	Verified - As Designed
Description:	Customer phone number and email address are not merged when doing a Customer merge.
________________________________________________________________________________
Tracking #:	AEI842
WIT #:	160014
Reported Ver:	Retail/840/8.4.6.11
Status:	Closed
Reason:	Unable to Reproduce
Description:	When entering a date range for documents on the A/R account management A/R documents tab, the dates are not saved if the user exits and reenters the screen.
________________________________________________________________________________
Tracking #:	AEI898
WIT #:	160253
Reported Ver:	Retail/840/8.4.6.11
Status:	Closed
Reason:	No plan to fix
Description:	You receive the message "An expression of a non-boolean type specified in a context where a condition is expected, near ‘xxxx’."
________________________________________________________________________________
Tracking #:	AEI925
WIT #:	160880
Reported Ver:	Retail/840/8.4.6.11
Status:	Closed
Reason:	Configuration
Description:	Insufficient or negative items for an order line are not being added as backordered in Ticket Entry.
________________________________________________________________________________
Tracking #:	AEJ272
WIT #:	163199
Reported Ver:	Retail/840/8.4.6.11
Status:	Triage
Reason:	New
Description:	When a non-inventory item is the parent item in a tagalong sales kit, the Quantity Override dialog is not prompted.
________________________________________________________________________________
Tracking #:	AEJ569
WIT #:	163910
Reported Ver:	Retail/840/8.4.6.11
Status:	Development
Reason:	Please Resolve
Description:	The RDLC receipt is not showing the correct "Number of items Returned" total when there are serialized or sometimes serialized items on the Return.
________________________________________________________________________________
Tracking #:	AEJ647
WIT #:	164449
Reported Ver:
Status:	Closed
Reason:	Duplicate
Description:	You cannot make certain fields (SHIP_ADRS_1, SHIP_CITY, SHIP_STATE, SHIP_ZIP_COD) in the VT_PS_DOC_HDR required fields in the Data Dictionary.
________________________________________________________________________________
Tracking #:	ADV173, AEC345, AEJ964
WIT #:	167738
Reported Ver:
Status:	Closed
Reason:	Verified
Description:	The validated return of a sale that includes a misc kit, does not reflect the correct sale amount from the original sale. Customers are refunded more money than the original sale.
________________________________________________________________________________
Tracking #:	AEK331;AEL644
WIT #:	171715
Reported Ver:	Retail/840/8.4.6.11
Status:	Closed
Reason:	No plan to fix
Description:	Ongoing issues with CPServices deadlocks at Site Server preventing packages from importing to Server from Always Offline stations before nightly posting occurs.
________________________________________________________________________________
Tracking #:	AEJ935
WIT #:	172759
Reported Ver:	Retail/840/8.4.6.12
Status:	Closed
Reason:	Unable to Reproduce
Description:	Running the Historical Valution report with a custom date sometimes provides different results from using 'End of Last Month' pre-defined date.
________________________________________________________________________________
Tracking #:	AEK786,AEO532
WIT #:	173366
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	You are not able to change the ship-from location when doing a validated return.
________________________________________________________________________________
Tracking #:	AEK821
WIT #:	173391
Reported Ver:	Retail/840/8.4.6.12
Status:	Closed
Reason:	Enhancement Opened
Description:	The PickingTicket1.rpt form does not print grid cell details in a grid format that is similiar to the form being printed for Purchase Request Forms & Purchase Order Forms.
________________________________________________________________________________
Tracking #:	AEL271, AEM210
WIT #:	176648
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	Request for the ability to prompt for AVS/CVV when swiping a credit card.
________________________________________________________________________________
Tracking #:	AEL309
WIT #:	176925
Reported Ver:	Retail/840/8.4.6.12
Status:	Closed
Reason:	Duplicate
Description:	The iSC250 On-Demand Mode does not display tax, total, or amount confirmation screen (native driver).
________________________________________________________________________________
Tracking #:	AEL526,AEL459
WIT #:	179052
Reported Ver:	Retail/840/8.4.6.12
Status:	Closed
Reason:	Obsolete
Description:	Unable to remove the "Show Card to Cashier" message on isc250 running v2 RBA firmware
________________________________________________________________________________
Tracking #:	AEL704
WIT #:	179444
Reported Ver:	Retail/840/8.4.6.12
Status:	QA
Reason:	Info Provided
Description:	The IM Transfer In Journal.rpt and the IM Unposted Transfer In Form.rpt incorrectly reports qty received when running the report in Order by Transfer#, Item# if the item quantities have been edited on the transfer-in form.
________________________________________________________________________________
Tracking #:	AEL924
WIT #:	180122
Reported Ver:	Retail/840/8.4.6.12
Status:	Closed
Reason:	No plan to fix
Description:	Changing the quantity in touchscreen does not prompt for the new serial #'s of the quantity changed for a misc sales kit that has an always serialized item on it,
________________________________________________________________________________
Tracking #:	AEL957
WIT #:	180427
Reported Ver:	Retail/840/8.4.6.12
Status:	Closed
Reason:	No plan to fix
Description:	If you attemp a Validated Return after moving a store from CPGateway to NCR Secure Pay, you receive the error "Credit transactions processed at a different store cannot be automatically refunded" and the original card is not refunded.
________________________________________________________________________________
Tracking #:	AEM381
WIT #:	182016
Reported Ver:	Retail/840/8.4.6.13
Status:	Closed
Reason:	Enhancement Opened
Description:	iSC250 Scrolling Receipt – Amount Confirmation screen is confusing, and missing running totals
________________________________________________________________________________
Tracking #:	AEM467, AEP486, AET009
WIT #:	183303
Reported Ver:	Retail/840/8.4.6.13
Status:	Closed
Reason:	Can Not Reproduce
Description:	International card swipes are not recongnized on an Isc250 w/ Debit after applying the RBA 14.06 update.
________________________________________________________________________________
Tracking #:	AEM914
WIT #:	185743
Reported Ver:	Retail/840/8.4.6.13
Status:	Closed
Reason:	No plan to fix
Description:	When using the swipe anytime feature, you are prompted to sign on return even though the Pay Code is not set to capture a signature (v14.06RBA non-EMV).
________________________________________________________________________________
Tracking #:	AEN108
WIT #:	185900
Reported Ver:	Retail/840/8.4.6.13
Status:	Development
Reason:	Please Resolve
Description:	When using the add lines feature on an allocated merged PO, incorrect qtys are suggested when adjusting suggested qtys for purchase requests.
________________________________________________________________________________
Tracking #:	AEN617
WIT #:	188337
Reported Ver:	Retail/840/8.4.6.13
Status:	Triage
Reason:	New
Description:	Using Customer Tax Code and enabling Use reason for tax overrides results in the error message "You must enter a value for Tax override reason code".
________________________________________________________________________________
Tracking #:	AEN937
WIT #:	195785
Reported Ver:	Retail/840/8.4.6.12
Status:	Development
Reason:	Re-opened
Description:	Reporting periods on the Sales Analysis by Cell (Item number-Cell) report are duplicated when the item description is changed and a validated return is subsequently performed.
________________________________________________________________________________
Tracking #:	AEC154
WIT #:	195800
Reported Ver:
Status:	Ready for Triage
Reason:	Reactivated
Description:	The "Add Items" button on a Purchase request does not return non-inventory items.
________________________________________________________________________________
Tracking #:	ADB817, ADL534, AEI098, AEL390, AEL879, AEQ443, AEW551, AEU222
WIT #:	197540
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	Backorders which generated customer specific purchase requests cannot be filled through the batch fill process or order management, even though the purchase order has been received.
________________________________________________________________________________
Tracking #:	AEO309
WIT #:	198599
Reported Ver:	Retail/840/8.4.6.14
Status:	Closed
Reason:	Configuration
Description:	There is a 20 second or more delay when using the Ingenico processing signature capture.
________________________________________________________________________________
Tracking #:	AEP219
WIT #:	199330
Reported Ver:	Retail/840/8.4.6.14
Status:	Development
Reason:	Please Resolve
Description:	The following shortcut keys no longer work in Touchscreen Ticket Entry: Move line up (CTRL+Up) Move line down (CTRL+Down) Delete line (CTRL+DEL) Enter Line Discount (Shift+Ctrl+D)
________________________________________________________________________________
Tracking #:	AEP515, AEP642
WIT #:	201060
Reported Ver:	Retail/840/8.4.6.14
Status:	Closed
Reason:	Verified - Duplicate
Description:	If you use swipe anytime and continue adding items to a ticket after the initial swipe, the customer is charged twice for the full amount for the same ticket.
________________________________________________________________________________
Tracking #:	AEP680
WIT #:	202258
Reported Ver:	Retail/840/8.4.6.14
Status:	Closed
Reason:	Enhancement Opened
Description:	The Historical Valuation report is not displaying full values if the amounts are in the millions.
________________________________________________________________________________
Tracking #:	AEP881
WIT #:	206929
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	When using Secure Pay, the message "Credit card number entered is not valid. Be sure the number is the correct length and type" displays and payment is denied after a card with incorrect checkdigits has been swiped. This message is misleading and needs to reflect the true problem.
________________________________________________________________________________
Tracking #:	ADQ056, AEQ614, AEO878, AEN177, AEB624, ADX655, ADY152, ADS422, ADS423, AER078, AET519, AET566, AEU716,AEW273
WIT #:	209562
Reported Ver:
Status:	Closed
Reason:	Not Going to Change
Description:	CPMobile enhancement request to support item & sales prompt settings when ringing tickets through CPMobile
________________________________________________________________________________
Tracking #:	AEO844, AEH353, AEP580
WIT #:	210705
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	CPMobile: Request for support of alternate units for Gridded items (Inventory/Receiving)
________________________________________________________________________________
Tracking #:	ABQ450; ABZ995,AEM818, AEX484
WIT #:	210718
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	A customer's auto-display note does not display if the customer has orders or layaways on file and you respond "yes" to the prompt "Customer has open orders on file. Do you wish to process them now?".
________________________________________________________________________________
Tracking #:	ACV344
WIT #:	210793
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	When reprinting Crystal receipts from history, lines print in the "wrong" order.
________________________________________________________________________________
Tracking #:	AEL418, AEQ566, AEQ413, AER534, AES036, AES317, AET264, AEU046, AEV412, AEV737, AEW377, AEW845, AEW966
WIT #:	211270
Reported Ver:
Status:	Development
Reason:	Please Resolve
Description:	Offline Packages are sometimes being persisted to CPPractice Company. The problem seems to occur when manually provisioning the CPPractice database.
________________________________________________________________________________
Tracking #:	AEQ707; AET163, AET471, AET575, AEU108
WIT #:	211419
Reported Ver:	Retail/840/8.4.6.16
Status:	Closed
Reason:	No plan to fix
Description:	Signature on receipt1 / salesdraft1 rdlc is printing out really light when using an Epson TM-T88V and iSc250 EMV
________________________________________________________________________________
Tracking #:	AEQ783
WIT #:	211588
Reported Ver:	Retail/840/8.4.6.16
Status:	Development
Reason:	Please Resolve
Description:	When using standard receipt1.rdlc when canceling an order and doing a partial forfeit of the order the receipt does not show the forfeited amount only the refunded amount.
________________________________________________________________________________
Tracking #:	ACO305, ADB362
WIT #:	212103
Reported Ver:
Status:	Closed
Reason:	Duplicate
Description:	The customer card on file is not updated in touch screen ticket entry if the customer record is updated while editing an order.
________________________________________________________________________________
Tracking #:	AEI246
WIT #:	212117
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	The ENTER PIN prompt is not displayed on the P2PE iSC250 if a debit card is swiped (on demand) using the on-board MSR with new device framework. Enhancement request to improve messaging to warn user to not use on-board MSR when they have an iSC250.
________________________________________________________________________________
Tracking #:	AEO526
WIT #:	212192
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	If you force an authorization for a transaction using a force authorization number greater than 10 characters, settlement in Secure Pay fails with the message: "Error: ttid xxx: INVLD AMT 3 009".
________________________________________________________________________________
Tracking #:	ACR452, AEQ815
WIT #:	212209
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	The description field is being truncated on the following reports: Sales History / Reports / Sales Analysis by (Ticket History Line) Item Number Inventory / Reports / Inventory Snapshot Inventory/ Reports / Item Price List
________________________________________________________________________________
Tracking #:	AEQ930
WIT #:	213812
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	CPM should support both Business and Person Name Type and it doesn't right now from a CUSTOMER record perspective.
________________________________________________________________________________
Tracking #:	AEO215, AEQ790
WIT #:	214029
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	Enhancement to address the issue where the history conversion process for 8.5.1 potentially ignores data in _837 and _838 tables, performs an automatic post history conversion cleanup, and then leaves orphaned unconverted data.
________________________________________________________________________________
Tracking #:	AES386, AES573, AES870, AES927, AES997, AET803, AET851, AEU105, AEU539, AEU651, AEU669, AEU767, AEU792, AEV062, AEV363, AEV653, AEV741, AEW954,AEX039,AEX070,AEX290,AEX370,AEX415
WIT #:	215146
Reported Ver:	Retail/840/8.4.6.16
Status:	Development
Reason:	Please Resolve
Description:	Found during the EMV Pilot when using WorldPay TCMP: The payment terminal prompts for "swipe card" even though the setting 'use reader' is unchecked for the Store Credit . This copaycode.
________________________________________________________________________________
Tracking #:
WIT #:	220549
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	Stored Value Card RECHARGE transaction appears as RETURN transaction type on the NCR Secure Pay Portal.
________________________________________________________________________________
Tracking #:	AER566
WIT #:	220584
Reported Ver:	Retail/840/8.4.6.12
Status:	Development
Reason:	Please Resolve
Description:	When using windows authentication for the NCR CounterPoint login, the LOGIN_FAIL_CNT field is not reset in SY_USR properly after failed login attempts to ticket entry.
________________________________________________________________________________
Tracking #:	AEQ368
WIT #:	224328
Reported Ver:	Retail/840/8.4.6.14
Status:	Triage
Reason:	New
Description:	When selling multiple GC, if you select the Card Payment touchscreen action for payment the isc250 does not display swipe card or accept a swipe.
________________________________________________________________________________
Tracking #:	ADB342, AER951
WIT #:	224530
Reported Ver:	Retail/840/8.4.4.4
Status:	Development
Reason:	Please Resolve
Description:	When releasing an order, SalesDraft1.rdlc prints signature line for all previous Credit Card Payments(deposits).
________________________________________________________________________________
Tracking #:
WIT #:	229931
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	For and EMV setup and using Credit Card on file in Customers\Customers, the Card data window for an EMV setup is titled "Enter your card data". This needs to change so that the user understands that card number and exp date should be entered on the device.
________________________________________________________________________________
Tracking #:	AES581
WIT #:	231880
Reported Ver:	Retail/840/8.4.6.17
Status:	Closed
Reason:	Work Around Provided
Description:	When setting up a RsMSR for a Radiant terminal, there is an OPOS name populated by default.  If this field is populated and the device is defined, an access violation error is returned.
________________________________________________________________________________
Tracking #:	ADH627, ADI040, ADI890, ADW122, AEB597,AEG613, AEP808, AEP938, AEU051, AEV339, AEV925
WIT #:	232165
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	When saving an order as a quote and using the Invoice1.rpt, the totals section at the bottom of the report displays 0 for all fields.
________________________________________________________________________________
Tracking #:	ADD272, ADH840, ADJ181, ADL590, AEM360, AEM671, AEN153, AER597 with 24 customers, AES065,AET368
WIT #:	232166
Reported Ver:	Retail/840/8.4.5.2
Status:	Development
Reason:	Please Resolve
Description:	Dashboard Today View includes Quotes and Holds instead of only the Sales for the day. Additionally, the sales for the day do not reflect the returns that were entered.
________________________________________________________________________________
Tracking #:	ADD272, ADH840, ADJ181, ADL590, AEM360, AEM671, AEN153, AER597 with 24 customers, AES065
WIT #:	232167
Reported Ver:	Retail/840/8.4.5.2
Status:	Development
Reason:	Please Resolve
Description:	Dashboard Today View includes Quotes and Holds instead of only the Sales for the day. Additionally, the sales for the day do not reflect the returns that were entered.
________________________________________________________________________________
Tracking #:	AER606, AED341
WIT #:	233743
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	Prevent scanning of items or return a bad scan, beep sound when a user prompt is on the screen.
________________________________________________________________________________
Tracking #:	AEP680
WIT #:	233747
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	The Historical Valuation report is not displaying full values if the amounts are in the millions.
________________________________________________________________________________
Tracking #:	AEO007
WIT #:	233749
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	When processing a validated return for line(s) from the release ticket generated from a completed and closed order, there is no prompt to refund to the original card used.
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Tracking #:	AER047
WIT #:	235163
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	In Account Management when viewing AR Documents and selecting to view by apply-to the View Ticket History button is disabled.
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Tracking #:	AEN078
WIT #:	236840
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	When processing using NCR Secure Pay, we are only storing the last 4 digits of the credit card number in the database. With CPGateway, the first six digits and last 4 digits of the card # are stored.
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Tracking #:	AEM000
WIT #:	236845
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	When adding serial numbers for an item in TSTE, the qtys are displayed up to 4 digits which is inconsistent with the 5 digits displayed in Regular TE and Quick Receivings.
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Tracking #:	Miami Dolphins
WIT #:	236847
Reported Ver:
Status:	Development
Reason:	Please Resolve
Description:	You are unable to append or overwrite the count quantity for a transaction after searching for it on the count worksheet in CPMobile.
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Tracking #:	AEK821
WIT #:	236853
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	The PickingTicket1.rpt form does not print grid cell details in a grid format that is similiar to the form being printed for Purchase Request Forms & Purchase Order Forms.
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Tracking #:	AEM381
WIT #:	237951
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	iSC250 Scrolling Receipt – Amount Confirmation screen is confusing, and missing running totals
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Tracking #:	AES547
WIT #:	238717
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	For CPMobile, a temporary cached item in Adjustments prevents retailers from selling that same item in Mobile POS.
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Tracking #:	ACP791
WIT #:	242265
Reported Ver:	Retail/840/8.4.4.5
Status:	Development
Reason:	Please Resolve
Description:	Certain calendar edits give the error "Duplicate calendar Violation of PRIMARY KEY constraint 'PK_DM_CAL_DAY'..."
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Tracking #:	ADX614, AED439,AEL666, AEL456, AEV327
WIT #:	242407
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	The TO Field in E-Mail Parameters will only allow 50 characters maximum
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Tracking #:	AEE412, AEG077
WIT #:	244170
Reported Ver:
Status:	Development
Reason:	Please Resolve
Description:	Package tracking numbers are not showing up on the Package tracking tab under Sales History / Views / Closed Orders.
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Tracking #:	AET435
WIT #:	246088
Reported Ver:
Status:	Closed
Reason:	Duplicate
Description:	Batch printing orders and using form groups that include an .rdlc form, will print the first order sent to the .rdlc printer for each of the orders in the batch. All other form types print the proper order.
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Tracking #:	AET648, AEU566,AEW433
WIT #:	252303
Reported Ver:	Retail/840/8.4.6.18
Status:	Development
Reason:	Please Resolve
Description:	In Ticket Entry, when using EMV, an error occurs when recharging/issuing a Store Credit using Auto Card Payment (*CARD). "The maximum overtender allowed for the ticket will be exceeded" message is displayed.
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Tracking #:	ACQ818, AEF747
WIT #:	339581
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	When vouchering a receiving, the default terms code is being sent to the accounting package, even if a different terms code or discount amount is entered.
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Tracking #:	AES265, AEU157, AEU343, AEU920, AEV208,AEW764
WIT #:	352518
Reported Ver:	Retail/840/8.4.6.17
Status:	Development
Reason:	Please Resolve
Description:	PS Drawer Summary Journal report has three lines out of alignment in the paycode section of the report.
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Tracking #:	AEP664 , AEP739, AEQ327, AER600 , AES227 , AES318, AES308, AER635, AEU529, AEU666, AEU718, AEU438, AEU917, AEW153,AEW379, AEW139
WIT #:	383696
Reported Ver:	Retail/840/8.4.6.18
Status:	Development
Reason:	Please Resolve
Description:	Unable to post an order that contains the payment line type, "J" (deposit justification). The error, "Check constraint violation on PS_ORD_HIST_PMT.PMT_LIN_TYP" is issued.
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Tracking #:	AEU930
WIT #:	396592
Reported Ver:	Retail/840/8.4.6.18
Status:	Development
Reason:	Please Resolve
Description:	If you unselect a line on a receiving for a Purchase request that was generated as a Customer Specific Purchase Request from a Point of Sale Order and do not manually update the quantity received column the received amount and status on the order in Point of Sale will reflect the line as "Fully received" when it was clearly not received and remains to be received in Purchasing.
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Tracking #:	AEU883
WIT #:	396634
Reported Ver:
Status:	Development
Reason:	Please Resolve
Description:	The “Printed” status shows on the Order Activity Report (POS\Reports\Order Activity) when the order was printed via Process Orders in Ticket Entry, but the “Printed” status does NOT show on this same report if you print via the print option in POS\View\Orders
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Tracking #:
WIT #:	399408
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	The Hold reference ID entered on Mobile POS Hold ticket cannot be used to recall the ticket from the workstation/server in CPSQL.
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Tracking #:
WIT #:	399421
Reported Ver:
Status:	Ready for Triage
Reason:	New
Description:	"Error adding card on file: [LUHN/MOD10 check on account number failed]" message displays after manually entering a credit card number for a Customer on the Payment tab in Customers\Customers. Change to "Error adding card on file [Invalid Account Number]"
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Tracking #:	ADU878, ADV007
WIT #:	399597
Reported Ver:	Retail/840.8.4.6
Status:	Development
Reason:	Please Resolve
Description:	When using processors RBS Lynk and FDMS - the AVS response codes for Discover have changed, resulting in mismatch errors when processing manual Discover cards.
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Tracking #:	AEW086
WIT #:	404555
Reported Ver:	Retail/840/8.4.6.18
Status:	Development
Reason:	Please Resolve
Description:	The error, "Label query did not return any matching rows for the Unit and Barcode type combination" displays after attempting to print an inventory label for a normal type item with a barcode that previously was a gridded type item.
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Tracking #:	AEV822
WIT #:	409033
Reported Ver:	Retail/840/8.4.6.18
Status:	Development
Reason:	Please Resolve
Description:	PO # remains in CPMobile after being posted in Receivings; it will disappear after a second receiver is posted against the PO.
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Tracking #:	AEW196
WIT #:	409140
Reported Ver:	Retail/840/8.4.6.18
Status:	Triage
Reason:	New
Description:	User receives the following erorr message when selecting to not overwrite a line item in TSTE that had a line discount applied: Violation of PRIMARY KEY constraint 'PK_PS_DOC_DISC' Cannot insert duplicate key in object 'dbo.PS_DOC_DISC. We should not allow the line discount from previous lines to be applied to additional items added to the ticket. This issue only occurs when the user has attempted to write\type over the exsitng discounted line item to add the item instead of navigating to an empty line and adding the item there.
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Tracking #:	AEX089
WIT #:	418945
Reported Ver:	Retail/840/8.4.6.18
Status:	QA
Reason:	Fixed
Description:	Counterpoint is voiding a SecurePay authorization after a failed or cancelled authorization for a mixed ticket with final payment checked.
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