NCR Counterpoint Version 8.4 Service Pack Release Notes

 

The following enhancements and corrections are available in the NCR Counterpoint Service Pack file CPSP84.EXE.ZIP on the NCR Web site at www.counterpointpos.com. On all systems, you need to install the service pack at the Server and Always Offline Workstations only. Each Non-Offline and Sometimes Offline Workstation is automatically updated the next time it runs NCR Counterpoint.

 

NCR COUNTERPOINT PROBLEM LOG: 1/30/2018 9:08 AM

 

 

Tracking #:

 

WIT #:

CP-5080

 

Fixed In:

\840\8.4.6.19

 

Description:

Require TLS 1.2 for non-Uniterm communication to SecurePay

________________________________________________________________________________

 

Tracking #:

 

WIT #:

CP-1446

 

Fixed In:

\840\8.4.6.19

 

Description:

Adding Support for Non-General-Release Network iSC250 device for EMV and Non-EMV.

________________________________________________________________________________

 

Tracking #:

 

WIT #:

414402

 

Fixed In:

\840\8.4.6.19

 

Description:

Modifications to the existing "network error" dialog to encourage users to retry failing operations – and alert them to the possibility of payment issues when such errors occur.

________________________________________________________________________________

 

Tracking #:

 

WIT #:

393700

 

Fixed In:

\840\8.4.6.19

 

Description:

If we detect a case where we got an auth and do not record it onto the ticket, notify the user. (This is a possible "extra charge" or "duplicate charge" to the customer.)

________________________________________________________________________________

 

Tracking #:

WIT #:

232189

Fixed In:

\840\8.4.6.18

Description:

Ingenico Payment Terminal Controller is updated to auto-upload UPDATEX.TGZ for RBA versions 15-20.

________________________________________________________________________________

Tracking #:

AES238, AES342

WIT #:

228323

Fixed In:

\840\8.4.6.18

Description:

New Feature
Added support for USB-HID connection type for iSC250 EMV payment terminals.

 

 

 

 

________________________________________________________________________________

Tracking #:

AES885

WIT #:

237493

Fixed In:

\840\8.4.6.18

Description:

Remove any residual card data between tickets without impacting the current ticket flow to avoid usage or mis-match errors on subsequent transactions.

________________________________________________________________________________

Tracking #:

WIT #:

237704

Fixed In:

\840\8.4.6.18

Description:

If you select to release an NRO order to a ticket and then void that release, Counterpoint attempts to authorize the $0 final payment (and fails) when putting the lines back on the order.

________________________________________________________________________________

Tracking #:

AER956

WIT #:

232505

Fixed In:

\840\8.4.6.18

Description:

The "Ticket Complete?" prompt no longer shows when the user presses "Complete" on a ticket.

________________________________________________________________________________

Tracking #:

WIT #:

233110

Fixed In:

\840\8.4.6.18

Description:

In Ticket Entry, anything that adds a $0 credit card payment line to a ticket (intentionally or accidentally) leads to the payment terminal prompting the customer to approve a $1 payment. This occurs even if the document is (or will be) fully paid by another method. While adding a $0.00 payment line is still allowed, we no longer attempt to process the credit payment for this line or prompt for an approval. The only time a $0.00 credit payment will be processed is when adding a final payment.

________________________________________________________________________________

Tracking #:

AES372, AES499, AES351, AES417, AES409, AES478, AES372, AES452,AES571,AES639, AES737, AES722, AES729

WIT #:

233807

Fixed In:

\840\8.4.6.18

Description:

The message "Trackdata decryption failed: GenericFail: decrypt[0]: Invalid characters in decrypted data" is returned when attempting to process an EMV chip card.

Solution:
An  Ingenico Update Utility has been posted to the Partner Portal under Software Updates\Other Downloads that upgrades your iSC250 payment terminal(s) to firmware version 15.0.5 or 15.0.6.

________________________________________________________________________________

Tracking #:

6G28ATS

WIT #:

235968

Fixed In:

\840\8.4.6.18

Description:

The final payment amount is calculated incorrectly if the release process fails when releasing a fully paid order with money owed on the order and a final payment line.

________________________________________________________________________________

Tracking #:

WIT #:

229919

Fixed In:

\840\8.4.6.18

Description:

Improved error handling to automatically reconnect to a device when virtual serial port errors are encountered.

________________________________________________________________________________

Tracking #:

AES464, AES763, AES805, AES829, AES915

WIT #:

229928

Fixed In:

\840\8.4.6.18

Description:

Mutliple non-administrative users are now able to access the Uniterm service at the same time.

________________________________________________________________________________

Tracking #:

AES368, AES450.AES480, AEN847, AES875, AES852

WIT #:

231585

Fixed In:

\840\8.4.6.18

Description:

When using Touchscreen Ticket Entry, you can have a payment in SecurePay pay without a corresponding ticket in CounterPoint.

________________________________________________________________________________

Tracking #:

AES600, AES642, AES487, AES664, AES445

WIT #:

231879

Fixed In:

\840\8.4.6.18

Description:

When releasing an order, you could incorrectly add a payment to the Order, resulting in a deposit payment being posted to a *CARD pay code that caused posting errors.

________________________________________________________________________________

Tracking #:

WIT #:

212031

Fixed In:

\840\8.4.6.17

Description:

New Feature - The Drawer Summary report has been updated to show a "Credit Card Tot Pmt" field which is a sum of all credit card transactions.

________________________________________________________________________________

Tracking #:

WIT #:

212105

Fixed In:

\840\8.4.6.17

Description:

New Feature
The signature line has been removed from failed receipts.

________________________________________________________________________________

Tracking #:

WIT #:

208888

Fixed In:

\840\8.4.6.17

Description:

New Feature
You can now void current ticket debit payments when configured for Secure Pay Uniterm / EMV.

________________________________________________________________________________

Tracking #:

WIT #:

211484

Fixed In:

\840\8.4.6.17

Description:

New Feature
New forms have been added to stock receipt forms to print only the required EMV fields and the charge total.
There are four new forms available for you to add to your existing form groups:

* EMVSupplement.rpt
* EMVSupplement.rdlc
* EMVSupplement-32col.rdlc
* EMVSupplementTM-T88.rpt

________________________________________________________________________________

Tracking #:

WIT #:

211485

Fixed In:

\840\8.4.6.17

Description:

New Feature
Add EMV support to Invoice1.rpt.

________________________________________________________________________________

Tracking #:

WIT #:

197334

Fixed In:

\840\8.4.6.17

Description:

New Feature
Sage 50 Version 2016 (Formerly Peachtree) has been certified for use with NCR Counterpoint Version 8.4.6.17.

________________________________________________________________________________

Tracking #:

AEH083

WIT #:

188791

Fixed In:

\840\8.4.6.16

Description:

New Feature
Quickbooks Version 2016 (Export and Direct Interface) has been certified for use with NCR Counterpoint Version 8.4.6.16.

________________________________________________________________________________

Tracking #:

WIT #:

211488

Fixed In:

\840\8.4.6.17

Description:

CPMobile is not honoring the Required Encryption Level = Always Use P2PE in Store Setup when applying credit card payments to a Mobile POS ticket.

________________________________________________________________________________

Tracking #:

WIT #:

210489

Fixed In:

\840\8.4.6.17

Description:

You no longer receive an error in NCR Counterpoint when doing a debit refund using Secure Pay Uniterm and the refund transaction is allowed to complete.

________________________________________________________________________________

Tracking #:

WIT #:

211480

Fixed In:

\840\8.4.6.17

Description:

When requiring a login for every ticket and using EMV, "Please Wait for Cashier" no longer displays on the device after pressing "Cancel" on the login window. The device now shows the splash screen.

________________________________________________________________________________

Tracking #:

WIT #:

211481

Fixed In:

\840\8.4.6.17

Description:

The paycode settings for signature prompting are honored when EMV is configured, allowing signature prompting for payments like A/R or payments that can be retrieved via securepay token or ttid.

________________________________________________________________________________

Tracking #:

WIT #:

211482

Fixed In:

\840\8.4.6.17

Description:

For EMV only, the Ingenico display no longer repeats the sale and adjustment discount lines repeatedly.

________________________________________________________________________________

Tracking #:

WIT #:

211483

Fixed In:

\840\8.4.6.17

Description:

When using EMV in a POSReady 2009 or XP environment, the signature is not captured from the device, nor is it printed on receipt or stored in the database.

________________________________________________________________________________

Tracking #:

WIT #:

212108

Fixed In:

\840\8.4.6.17

Description:

For EMV systems, the credit processing dialog now displays "Please ask the customer to follow the prompts on the payment terminal".

________________________________________________________________________________

Tracking #:

AEM681

WIT #:

183669

Fixed In:

\840\8.4.6.17

Description:

History conversion fails following an update from 8.38 or 8.39 to 8.4.613 or later due to columns not recognized by the history conversion process.

Prior to running the HIstory conversion process for version 8.4, you need to perform the following steps:

Steps To Update:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script WIT183669.sql and execute against the Site Server database, and all Remote Server databases

________________________________________________________________________________

Tracking #:

WIT #:

173347

Fixed In:

\840\8.4.6.16

Description:

New Feature
Local Voice Authorization capability for NCR Secure Pay processing.

This feature is only available to merchants participating in the Local Voice Authorization pilot. Contact your NCR Counterpoint Retail Partner if you are interested in becoming a Local Voice Authorization pilot merchant. This feature will be made available to all Counterpoint merchants in a future release.

________________________________________________________________________________

Tracking #:

WIT #:

181951

Fixed In:

\840\8.4.6.16

Description:

New Feature
Sage 300 Version 2014 (Formerly Accpac) has been certified for use with NCR Counterpoint Version 8.4.6.16.

________________________________________________________________________________

Tracking #:

WIT #:

189438

Fixed In:

\840\8.4.6.16

Description:

New Feature
The iSC250 EMV device is initialized upon login to NCR Counterpoint and when the Device management form is closed. This change should minimize initialization activity when a retailer performs transactions within Ticket Entry.

________________________________________________________________________________

Tracking #:

WIT #:

189618

Fixed In:

\840\8.4.6.16

Description:

New Feature
An updated Uniterm GA version for EMV is included with Counterpoint version 8.4.6.16. It is mandatory to update to Counterpoint 8.4.6.16 if you want to use EMV.

________________________________________________________________________________

Tracking #:

AEN943, AEO010

WIT #:

193051

Fixed In:

\840\8.4.6.16

Description:

If you set up a device at the server for a workstation, when that device record is sent to the offline workstation, the Format is not set at the workstation.

Script WIT189923.sql was created to solve two problems, but is not required.  You can just go into Device Setup and select a format there for each device.  If you wish to skip going into Device Setup and selecting a format for each device, you can run script WIT189923.sql.  The two problems solved were:

1) Upgrading from a release prior to the Advanced Scrolling Receipts enhancement (prior to 8.4.6.13) when the selected format is not the default value.  If you don't run this script, you will get the default value, which is the first format on file.
2) Upgrading from a version that already had the Advanced Scrolling Receipts enhancement (8.4.6.13 or later).  Since the format has changed, the values won't match and the Formats drop down will be blank.  Devices should still work however, as the pre-release selected value will be used.

Steps To Update:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script WIT189923.sql and execute against the Site Server database.

________________________________________________________________________________

Tracking #:

AEO069, AEO518

WIT #:

196177

Fixed In:

\840\8.4.6.16

Description:

When a card on file already exists for the user, the error “Token referenced not found” occurs when the user has clicked on “Enter card data” before selecting “Clear card data.” The initial card is deleted, but the new card is not added.

________________________________________________________________________________

Tracking #:

AEO198, AEP568

WIT #:

196892

Fixed In:

\840\8.4.6.16

Description:

Pressing the "X" button on the Signature Capture form within Counterpoint may lock the iSC250 device and/or Counterpoint and potentially cause out of sync payments. A change has been made to remove the "X" button.

________________________________________________________________________________

Tracking #:

AED457, AEE618,AEM377

WIT #:

186498

Fixed In:

\840\8.4.6.16

Description:

CPMobile - If a store is not set up to use a default sales rep on a ticket, you cannot complete a ticket.

________________________________________________________________________________

Tracking #:

WIT #:

186637

Fixed In:

\840\8.4.6.16

Description:

The Monetra connection object is not being destroyed between transactions causing excessive open tcp/ip connections on the Monetra host server.

________________________________________________________________________________

Tracking #:

3B08BCL, AEI311,AEM659

WIT #:

73422

Fixed In:

\840\8.4.6.16

Description:

Users receive a network connection was lost error in CPMobile when trying to check the inventory for an item. This error is typically encountered with large 3-dimensional gridded items and/or with medium gridded items at companies with a lot of inventory locations. Note: Retailers may still experience this error but with less frequency.

________________________________________________________________________________

Tracking #:

AEN985

WIT #:

190214

Fixed In:

\840\8.4.6.16

Description:

The tax information was not being sent to Monetra, so when doing a partial return, Monetra sent back the full amount, which resulted in the tax amount being greater than the return amount.

________________________________________________________________________________

Tracking #:

AEN260, AEO708, AEO890, AEQ460

WIT #:

197706

Fixed In:

\840\8.4.6.16

Description:

Logging code was added to 8.4.6.16 to help us identify the root cause issue behind the message "object reference not set to instance of object," returned when attempting to void a NCR Secure Pay ticket from Ticket Entry.  If/when you contact Support regarding this error, please provide logs, steps to duplicate and/or any additional relevant information.

________________________________________________________________________________

Tracking #:

AEN511, AEP186

WIT #:

202005

Fixed In:

\840\8.4.6.16

Description:

After swiping a card in Secure Pay, NCR Counterpoint intermittently crashes with the error: Exception in PaymentTerminalBAPI.SignatureData: Catastrophic failure issue

________________________________________________________________________________

Tracking #:

AEN938, AEO845, AEO904, AEO801

WIT #:

202013

Fixed In:

\840\8.4.6.16

Description:

Changes to prevent a condition which could lead to a Catastrophic Failure error when a Payment Terminal is being used concurrently with an MSR device.

________________________________________________________________________________

Tracking #:

WIT #:

202536

Fixed In:

\840\8.4.6.16

Description:

The Payment Terminal isn’t properly reset and continues to prompt for a card swipe after the Swipe dialog has been cancelled or when a card has been swiped via a concurrent MSR device.

________________________________________________________________________________

Tracking #:

AEQ142

WIT #:

206360

Fixed In:

\840\8.4.6.16

Description:

When applying the 8.4.6.16 Service Pack to an 8.4.4 or earlier system, you receive the error "Cannot drop type 'T_DEV_PROP_VAL_TMP' because it is being referenced by object 'PS_DEV_TMPLT_LOGCL_PROP'" when the ServicePackUpdateFor8.4.sql script is being applied to your databases.

________________________________________________________________________________

Tracking #:

AEN787, AEP459

WIT #:

189099

Fixed In:

\840\8.4.6.16

Description:

Multi-Site replication failures can occur on PS_DEV_ATTR.ATTR_VAL in 8.4.6.13 or later after applying the EMV WIT scripts and adding devices in New Device Framework where the ATTR_VAL data exceeds 500 characters.

________________________________________________________________________________

Tracking #:

AEM462,AEM529, AEM270, AEM554, AEM481, AEM625, AEM884,AEM382, AEM981,AEN413, AEN466

WIT #:

185482

Fixed In:

\840\8.4.6.14

Description:

The Ingenico iSC250 is slow to update when typing or scanning item numbers quickly.

________________________________________________________________________________

Tracking #:

5G13BPC

WIT #:

179477

Fixed In:

\840\8.4.6.13

Description:

The 8.4.6.13 Service Pack includes several minor changes to your company database(s) to enable new functionality and apply corrections.These database changes are automatically applied as part of the Service Pack installation.
WIT171717.sql - Update database(s) to be EMV ready
WIT173000.sql - Support for Businessworks 2013 and 2015
WIT145994.sql - Add encryption level for P2PE
WIT145085.sql - Correct issue voiding SVC card cash back
WIT137196.sql - Correct error posting orders imported from NRO
When installing the Service Pack, you are given the opportunity to review the changes to ensure that any custom modifications you may have implemented will not be affected.

________________________________________________________________________________

Tracking #:

5G13APC

WIT #:

179989

Fixed In:

\840\8.4.6.13

Description:

New Feature
Support for EMV
Support for EMV has been added to NCR Counterpoint. Please refer to the Release Notes for 8.4.6.13 and the NCR Counterpoint Online Help for information on configuring and using EMV with NCR Counterpoint.

________________________________________________________________________________

Tracking #:

5E18ACL

WIT #:

167790

Fixed In:

\840\8.4.6.13

Description:

New Feature in CPMobile
The ANY filter item search from CPMobile searches the same fields as the default item search in NCR Counterpoint when running CPMobile 2.3 or later. The fields are IM_ITEM.ITEM_NO, IM_ITEM.DESCR, IM_ITEM.LONG_DESCR, IM_ITEM.SHORT_DESCR, IM_ITEM.ADDL_DESCR_1, IM_ITEM.ADDL_DESCR_2, IM_ITEM.ADDL_DESCR_3, IM_ITEM.CATEG_COD. Additionally, CPMobile also searches for matching results in IM_ITEM.VEND_ITEM_NO and PO_VEND_ITEM.VEND_ITEM_NO when using the ANY filter.

________________________________________________________________________________

Tracking #:

WIT #:

171786

Fixed In:

\840\8.4.6.13

Description:

New Feature
Previously, you could select formats for line items as well as totals to display on the Ingenico Payment Terminal using two separate configuration options. The two options have now been combined into one drop down. This selection also includes the addition of running totals regardless of which option is selected. The new drop down is labeled "Display Format" and includes 3 options to choose from. This drop down selection controls the formatting for the following:

* Line items
* Voided items
* Voided tickets
* Ticket totals
* Edited lines

In addition, all of these options use an "Activity Stream" format for the display, as it is the only way to provide a performant and consistent, accurate display.

For Totals we now show the following, which more closely matches TE/TSTE totals:
* Subtot:
* Disc:
* Taxes:
* Total:
* AmtDue:

________________________________________________________________________________

Tracking #:

AEM014

WIT #:

145194

Fixed In:

\840\8.4.6.13

Description:

New Feature
Microsoft Dynamics GP 2015 has been certified for use with NCR Counterpoint Version 8.4.6.13.

________________________________________________________________________________

Tracking #:

AEM012

WIT #:

172980

Fixed In:

\840\8.4.6.13

Description:

New Feature
Sage 50 Version 2014 and 2015 (Formerly Peachtree) have been certified for use with NCR Counterpoint Version 8.4.6.13.

________________________________________________________________________________

Tracking #:

AED330, AED317,AED645, AEH067, AEH078, AEH310,AEH423

WIT #:

172982

Fixed In:

\840\8.4.6.13

Description:

New Feature
Sage 100 ERP Standard and Advanced 2014 have been certified for use with NCR Counterpoint Version 8.4.6.13.

________________________________________________________________________________

Tracking #:

AEH083

WIT #:

172994

Fixed In:

\840\8.4.6.13

Description:

New Feature
Quickbooks Version 2015 (Export and Direct Interface) has been certified for use with NCR Counterpoint Version 8.4.6.13.

________________________________________________________________________________

Tracking #:

AEH018

WIT #:

173000

Fixed In:

\840\8.4.6.13

Description:

New Feature
Businessworks 2013 has been certified for use with NCR Counterpoint Version 8.4.6.13.

________________________________________________________________________________

Tracking #:

AEM013

WIT #:

173002

Fixed In:

\840\8.4.6.13

Description:

New Feature
Businessworks 2015 has been certified for use with NCR Counterpoint Version 8.4.6.13.

________________________________________________________________________________

Tracking #:

AEJ769

WIT #:

173168

Fixed In:

\840\8.4.6.13

Description:

New Feature in CPMobile
Item searching in CPMobile Mobile POS, Item Lookup, Physical Count and Receiving honors the max rows in lookups setting configured at the Company level of NCR Counterpoint when users are running CPMobile 2.3 or later.

________________________________________________________________________________

Tracking #:

AEF100

WIT #:

173174

Fixed In:

\840\8.4.6.13

Description:

New Feature in CPMobile
CPMobile renders a warning message to retailers when an inactive item is added to a Mobile POS ticket. This feature requires that retailers are running CPMobile 2.3 or later.

________________________________________________________________________________

Tracking #:

WIT #:

173179

Fixed In:

\840\8.4.6.13

Description:

New Feature in CPMobile
Added support for Receiving against a Purchase Order using CPMobile. This feature requires that retailers are running CPMobile 2.3 or later.

________________________________________________________________________________

Tracking #:

WIT #:

180403

Fixed In:

\840\8.4.6.13

Description:

Hold & Recall customizations lose some credit data entered with P2PE MSR readers.

________________________________________________________________________________

Tracking #:

WIT #:

182422

Fixed In:

\840\8.4.6.13

Description:

For Ingenico devices, change minimum RBA version to 14.05 to support non-KP4 releases.

________________________________________________________________________________

Tracking #:

AEM350, AEM400, AEM425, AEM520, AEM531

WIT #:

183264

Fixed In:

\840\8.4.6.13

Description:

When cancelling a Ticket Entry login, you receive the error: Store PS Configuration not on file [STR_ID = ''].

________________________________________________________________________________

Tracking #:

AEE375,AEK897

WIT #:

132010

Fixed In:

\840\8.4.6.13

Description:

When manually entering a debit card, you receive the error message "Cannot make a visible window modal". Manually entered debit cards are declined by the processor, and manually entered debit cards that can be either debit or credit are treated as credit and do not prompt for a pin number.

________________________________________________________________________________

Tracking #:

AEI759, AEE409, AEE425, AEE906, AEF001, AEF313, AEF342, AEF391, AEF623, AEF625, AEF658, AEF878, AEF982, AEG107, AEG385, AEG418, AEH461, AEH999,AEI086, AEI328, AEI573, AEJ310. AEJ314, AEK490

WIT #:

137196

Fixed In:

\840\8.4.6.13

Description:

Deposit only tickets created from the release of an NRO imported order with a deposit using NCR Secure Pay set up as a cash paycode in NCR Counterpoint are populating HOME_CURNCY_AMT as 0 and EXCH_LOSS as the ticket total amount, resulting in the error message "Profit Center Substitution has resulted in an empty account" when posting.

________________________________________________________________________________

Tracking #:

AEF071, AEF061, AEF713, AEG039

WIT #:

139388

Fixed In:

\840\8.4.6.13

Description:

When processing a validated return using NCR Secure Pay, you are sometimes not prompted to refund to the original card used.

________________________________________________________________________________

Tracking #:

AEK658, AEK513,AEK889, AEL011,AEK981,AEM007

WIT #:

172835

Fixed In:

\840\8.4.6.13

Description:

The Ingenico iSC250 is slow to update when typing or scanning item numbers quickly.

________________________________________________________________________________

Tracking #:

ACV721, ADE554, AEC103, AEC954,AED344, AEF555, AEF556, ACI152, AEJ773,AEK695

WIT #:

29459

Fixed In:

\840\8.4.6.13

Description:

Validated Returns are not honoring the sale price of a gridded item if it was entered as multi-cell and included a price override.

________________________________________________________________________________

Tracking #:

AEF334,AEL047

WIT #:

148636

Fixed In:

\840\8.4.6.13

Description:

If you are using RBS WorldPay with CPGateway and you have Pre-authorization set to MATCHES ONLY and ALLOW ADDRESS ENTRY set to ZIP ONLY in Setup/Point of Sale/Credit Cards, you receive the message "The Address entered does not match the cardholder's address. Do you wish to enter a new address and retry? Current Status: Z" if you enter only a zip code for the AVS info when processing a manually entered card.

________________________________________________________________________________

Tracking #:

5E23ACL

WIT #:

163921

Fixed In:

\840\8.4.6.12

Description:

New Feature in CPMobile: Pilot Only
Added support for P2PE payments with CPMobile using specific certified devices with NCR Secure Pay. This enhancement requires that users are running 8.4.6.12 and later versions on their NCR Counterpoint server and CPMobile 2.3 and later versions with certified P2PE devices: Ingenico iSMP Companion and iCMP. To participate in the pilot, please contact your partner or your NCR Account Manager.

________________________________________________________________________________

Tracking #:

5D14AMG

WIT #:

162762

Fixed In:

\840\8.4.6.12

Description:

New Feature - Contactless Payments
GoogleWallet and ApplePay Contactless payments are now supported on the iSC250.

________________________________________________________________________________

Tracking #:

5E15ACL

WIT #:

162937

Fixed In:

\840\8.4.6.12

Description:

New Feature in CPMobile: Pilot Only
Added support for contactless payments with CPMobile using specific certified devices. This enhancement requires that users are running 8.4.6.12 and later on their NCR Counterpoint server and CPMobile 2.3 or later with NCR Secure Pay using certified devices: Ingenico iSMP Companion and iCMP. To participate in the pilot, please contact your partner or your NCR Account Manager.

________________________________________________________________________________

Tracking #:

5A08AAR

WIT #:

145840

Fixed In:

\840\8.4.6.12

Description:

New Feature
Added support for the Ingenico API Based Payment Terminal Controller.

________________________________________________________________________________

Tracking #:

WIT #:

145994

Fixed In:

\840\8.4.6.12

Description:

New Feature
There are new options in NCR Counterpoint to require Point to Point Encryption,  and to allow manual entry on encrypted Ingenico devices. Refer to the Online Help for additional details.

________________________________________________________________________________

Tracking #:

5A08BAR

WIT #:

148450

Fixed In:

\840\8.4.6.12

Description:

New Feature
The payment terminal can now be configured to skip the prompting for CVV information when manual entry is performed on the device.

________________________________________________________________________________

Tracking #:

5A08CAR

WIT #:

148594

Fixed In:

\840\8.4.6.12

Description:

New Feature
The API based Ingenico Payment Terminal Controller now supports USB-HID as an alternative connection type to Serial.

________________________________________________________________________________

Tracking #:

5A08DAR

WIT #:

148605

Fixed In:

\840\8.4.6.12

Description:

New Feature
Trace logging has been added to the Counterpoint standard debug logging. It logs to a separate file, and is be configurable at the device level.

________________________________________________________________________________

Tracking #:

5E29ACL

WIT #:

143346

Fixed In:

\840\8.4.6.12

Description:

Ability to support scanning and manually looking up a vendor item number throughout the CPM application with the exception of Adjustments. This feature requires the CPMobile 2.1 release if the retailer is running CPSQL 8.4.6.12 or later and CPM 2.2 if the retailer is running CPSQL 8.5 or later.

________________________________________________________________________________

Tracking #:

5A09AAR

WIT #:

51968

Fixed In:

\840\8.4.6.12

Description:

New Feature
A new option has been added to NCR Counterpoint to set a Required Encryption Level. This setting will have 3 options:
Never Require P2PE
Always Require P2PE
Require P2PE When available.

To add these settings to the Main tab of the Stores form:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script WIT51968.sql and execute against the Site Server database. If you are using Offline, the Offline stations will need to be rebuilt to get the new database column REQ_CRD_ENC_LVL in the PS_STR_CFG_PS table. If you are using Multi Site users, the script will need to be run at each Remote station; however the data will not replicate until the Rules file is updated for this change.

________________________________________________________________________________

Tracking #:

5E06CCL

WIT #:

157605

Fixed In:

\840\8.4.6.12

Description:

When using OVERWRITE conflict resolution for the physical counts of gridded cells, CPM is entering a zero to the the gridded cells with no values instead of a null value.

________________________________________________________________________________

Tracking #:

5E06DCL

WIT #:

158482

Fixed In:

\840\8.4.6.12

Description:

CPMobile is unable to print RDLC receipts due to the following error message: Invalid Column Name 'Processor_Trans_ID' and' Unique_Trans ID'.

________________________________________________________________________________

Tracking #:

5E09ACL

WIT #:

158685

Fixed In:

\840\8.4.6.12

Description:

CPMobile is unable to print RDLC receipts due to the following error: Invalid Column Name 'Processor_RCPT'

________________________________________________________________________________

Tracking #:

AEI799

WIT #:

159728

Fixed In:

\840\8.4.6.12

Description:

When receiving a dropship that was purchased in an alternate unit it is breaking the qty down into fractional amounts.  The quantity is now reported correctly in the alternate unit.

________________________________________________________________________________

Tracking #:

AEI828

WIT #:

160264

Fixed In:

\840\8.4.6.12

Description:

Now, the payment/refund line should be processed on the first time only. Any subsequent attempts to complete should not result in another processing, and the original RETURN transaction in Secure Pay should remain. The RETURN transaction should still be alive after completing the ticket successfully. The only way to void the RETURN is to void the ticket or delete the payment line in Ticket Entry.

________________________________________________________________________________

Tracking #:

5E31ACL

WIT #:

161047

Fixed In:

\840\8.4.6.12

Description:

Retailer is able to successfully create an item-on-the-fly with mis-matched a Category & SubCategory via CPMobile which result in posting errors.

________________________________________________________________________________

Tracking #:

AEF639

WIT #:

144117

Fixed In:

\840\8.4.6.12

Description:

The signature is not displayed from the iSC250 payment terminal in TSTE if the "Card Payment" action is used multiple times on a previous ticket.

________________________________________________________________________________

Tracking #:

AEE224

WIT #:

144479

Fixed In:

\840\8.4.6.12

Description:

Partial authorizations using CPMobile and NCR SecurePay are not reversed if the ticket is voided. This leaves an open transaction on the SecurePay Portal that is not associated with a ticket, resulting in transactions on the SecurePay portal that have no associated ticket in NCR Counterpoint.

________________________________________________________________________________

Tracking #:

4K19ATS

WIT #:

145084

Fixed In:

\840\8.4.6.12

Description:

When using NCR Secure Pay, receive error "Object reference not set to an instance of an object" when attempting to void a cash back on a stored value card.

________________________________________________________________________________

Tracking #:

4K19BTS

WIT #:

145085

Fixed In:

\840\8.4.6.12

Description:

When using NCR Secure Pay, receive error "Object reference not set to an instance of an object" when voiding a ticket containing a stored value card recharge.

________________________________________________________________________________

Tracking #:

4K21BGM

WIT #:

145396

Fixed In:

\840\8.4.6.12

Description:

When using NCR Secure Pay and swiping a stored value card using swipe anytime functionality on a non-encrypted iSC250 PINpad, the transaction is not sent to Secure Pay.

________________________________________________________________________________

Tracking #:

4K21CGM

WIT #:

145397

Fixed In:

\840\8.4.6.12

Description:

When using NCR Secure Pay with an encrypted iSC250 PINpad, receive error "Store is NOT configured to use pay code" when attempting to accept a stored value card as payment using swipe anytime functionality.

________________________________________________________________________________

Tracking #:

4K21AGM

WIT #:

145398

Fixed In:

\840\8.4.6.12

Description:

When using NCR Secure Pay, the information dialog displayed after a stored value card transaction is authorized shows what appears to be a token instead of a masked card number.

________________________________________________________________________________

Tracking #:

4K21AVH

WIT #:

145399

Fixed In:

\840\8.4.6.12

Description:

When using NCR Secure Pay and attempting to manually enter a stored value card, receive error "Credit card number entered is not valid. Be sure the number is the correct length and type."

________________________________________________________________________________

Tracking #:

4K21DGM

WIT #:

145400

Fixed In:

\840\8.4.6.12

Description:

When using NCR Secure Pay, receive error "UNRECOGNIZED TRACKDATA FORMAT" when attempting to authorize a stored value card using an encrypted iSC250 PINpad.

________________________________________________________________________________

Tracking #:

4K20AGM

WIT #:

145401

Fixed In:

\840\8.4.6.12

Description:

When using NCR Secure Pay, receive error "Access violation" when attempting to perform a Balance Inquiry or Recharge on a stored value card.

________________________________________________________________________________

Tracking #:

5A12ATS, AEI400, AEI679, AEJ501,AEK637

WIT #:

149603

Fixed In:

\840\8.4.6.12

Description:

Cancelling a failed AVS transaction after a retry does not void the original transaction.

________________________________________________________________________________

Tracking #:

5E15ACL

WIT #:

151073

Fixed In:

\840\8.4.6.12

Description:

CPMobile will not reconcile a vendor item number entered into the Add new item lookup form of Receiving.

________________________________________________________________________________

Tracking #:

AEE612

WIT #:

151132

Fixed In:

\840\8.4.6.12

Description:

We will now check that the card the customer swipes or enters matches the paycode type selected by the cashier. If the pay code does not match, the following message will be shown to the cashier:
"Credit card number entered is not valid. Be sure the number is the correct length and type."

This will ensure that the card type reported in CPSQL matches the card type on the Secure Pay portal.

________________________________________________________________________________

Tracking #:

AEH539

WIT #:

153840

Fixed In:

\840\8.4.6.12

Description:

Receive error "INVALID COLUMN NAME 'PROCESSOR_RCPT'" when selecting the TENDER option in Device Management Message Setup for the iSC250 Line Display.

________________________________________________________________________________

Tracking #:

AEG629, Crashlytics 47 and 48

WIT #:

153855

Fixed In:

\840\8.4.6.12

Description:

If multiple errors are returned to CPMobile from the NCR Counterpoint server when saving a count worksheet, CPMobile does not assign the error to the correct lines on the count worksheet and causes duplicate count entries.

________________________________________________________________________________

Tracking #:

AEF481, AEF716

WIT #:

154625

Fixed In:

\840\8.4.6.12

Description:

When posting a receiver that was entered from CPMobile, it is updating the quantity committed and the quantity on hand.

________________________________________________________________________________

Tracking #:

5E06ACL

WIT #:

155638

Fixed In:

\840\8.4.6.12

Description:

When saving physical counts for gridded items to the server using CPMobile, if there are non-stocked cells, no data is saved to the server and no error message is displayed.

________________________________________________________________________________

Tracking #:

5E06BCL

WIT #:

155666

Fixed In:

\840\8.4.6.12

Description:

Unable to save a positive adjustment for a serialized item with a status of Missing from CPMobile to the NCR Counterpoint server that is added via TAP action.

________________________________________________________________________________

Tracking #:

5E19ACL

WIT #:

156952

Fixed In:

\840\8.4.6.12

Description:

Retailer is unable to save a negative adjustment for a serialized item from CPMobile to the NCR Counterpoint server.

________________________________________________________________________________

Tracking #:

5E20ACL

WIT #:

157049

Fixed In:

\840\8.4.6.12

Description:

The count quantity for gridded item cells are zeroed out on the CPMobile count worksheet if the following error is returned from the server: Counts 1 though 6 occupied.

________________________________________________________________________________

Tracking #:

5E25ACL

WIT #:

157428

Fixed In:

\840\8.4.6.12

Description:

When posting a physical count for an item with alternate units that were counted via CPMobile and using conflict resolution methods to save, the alternate unit is showing correctly on the worksheet when saved, but is posting incorrectly.

________________________________________________________________________________

Tracking #:

5E27ACL

WIT #:

164300

Fixed In:

\840\8.4.6.12

Description:

The current SSL thumbprint for the CPMobile Radiant Host Address is not valid in the new Data Center and needs to be updated to a valid SSL thumbprint. This change will be automatic for all deployments running 8.4.6.12 or later. Deployments prior to 8.4.6.12 need to run the UpdateUtility.exe that can be found on the NCR Counterpoint Knowledge Base.

________________________________________________________________________________

Tracking #:

5E04ACM

WIT #:

164675

Fixed In:

\840\8.4.6.12

Description:

RDLC receipts will not preview when it contains a nested Group tag-along kit.

________________________________________________________________________________

Tracking #:

5E05AMR

WIT #:

165095

Fixed In:

\840\8.4.6.12

Description:

Add support for Ingenico RBA versions with letters in the version.

________________________________________________________________________________

Tracking #:

AEA481, AEA927, AEB349, AEB435, AEB542, AEB736, AEC023, AEC110, AEC141, AEC704, AEC705, AEE276, AEE278, AEE757, AEH745,AEI600, AEI894

WIT #:

163431

Fixed In:

\840\8.4.6.12

Description:

In Touchscreen Ticket Entry, when trying to refund to Store Credit, there is no option to auto assign. The form is the store credit redemption form, not the store credit issue form.

________________________________________________________________________________

Tracking #:

C&K, LPA, TRCG

WIT #:

91289

Fixed In:

\840\8.4.6.12

Description:

The rsld.reg (32 bit) and rsld64.reg files are updated to include entries for the RSLD.INTEGRATED line display on the P1530 for installation on a WAN deployment.

________________________________________________________________________________

Tracking #:

AEI440

WIT #:

136076

Fixed In:

\840\8.4.6.12

Description:

When using a card-on-file for a Pay-on-account or Order/Layaway refund in TE/TSTE which was obtained using an IDTech SecureMag or Magtek Magnesafe MSR, the masked token is displayed instead of the masked card number in the "Card no" field on the Pay-on-account/ Order Refund/ Layaway Refund form.

________________________________________________________________________________

Tracking #:

AEE329,AEE900, AEJ551

WIT #:

137643

Fixed In:

\840\8.4.6.12

Description:

Tickets do not auto complete when ticket is fully tendered with cash following a ticket that was tendered using the Card Payment action in TSTE and automatic determining the paycode from the bin range.

________________________________________________________________________________

Tracking #:

4I09AMM

WIT #:

137803

Fixed In:

\840\8.4.6.12

Description:

When serial numbers or quantity changes for serialized items are added to an order using Edit via Order Management, the revisions are not saving.

________________________________________________________________________________

Tracking #:

ADZ311,AEB834

WIT #:

141581

Fixed In:

\840\8.4.6.12

Description:

Sales tax is not displaying on the iSC250 using the native driver but it does work with RBA.  The tax amount is now correctly showing on the iSC250 payment terminal.

________________________________________________________________________________

Tracking #:

AEF562

WIT #:

141646

Fixed In:

\840\8.4.6.12

Description:

The document header for CPMobile Receivers display a total of $0.00 even though the individual line totals display the correct amount.

________________________________________________________________________________

Tracking #:

4J17ATR

WIT #:

141860

Fixed In:

\840\8.4.6.12

Description:

After 5 consecutive attempts of failed authentication with SecurePay the IP address where the authentication is coming from will be locked out for a short period of time.  Hyperactivity communication with Monetra server on the Stores setup form was optimized.

________________________________________________________________________________

Tracking #:

AEB422,AEB713, AEG608

WIT #:

142129

Fixed In:

\840\8.4.6.12

Description:

For Pay on Account, the swipe card now feature does not accept the swipe when using the iSC250 with the new framework and the native driver.

________________________________________________________________________________

Tracking #:

4J27ATS, AEM717

WIT #:

143113

Fixed In:

\840\8.4.6.12

Description:

After importing an NRO order and releasing it to a ticket, if I attempt to Validate-return the items on the ticket, I receive the message “Credit transactions processed at a different store cannot be automatically refunded to the original card. You may re-swipe or manually enter payment information to complete the validated return" even when the validated return occurs at the NRO store.

________________________________________________________________________________

Tracking #:

5E27ACL

WIT #:

143188

Fixed In:

\840\8.4.6.12

Description:

Retailers running CPMobile against servers running SQL Server 2005 will not be able to save receivers to the server due to scalar variable errors.

________________________________________________________________________________

Tracking #:

ADP110, AEB956

WIT #:

82841

Fixed In:

\840\8.4.6.12

Description:

When installing a service pack, occasionally the CPSvcs.exe.config file disappears.  The service pack install now leaves the original file in place and copies it to a *.sav file rather than renaming it.

________________________________________________________________________________

Tracking #:

4F24AVM

WIT #:

51969

Fixed In:

\840\8.4.6.11

Description:

New Feature
Support for point-to-point encryption with an Ingenico ISC250 when using Worldpay as the processor with Monetra/NCR Secure Pay.

________________________________________________________________________________

Tracking #:

4G08ALY

WIT #:

36337

Fixed In:

\840\8.4.6.11

Description:

New Feature
Passport Version 12 (Export Interface) is certified for use with NCR Counterpoint Version 8.4.6.11.

________________________________________________________________________________

Tracking #:

4H04ATS

WIT #:

38756

Fixed In:

\840\8.4.6.11

Description:

Support for NCR Secure Pay
NCR Secure Pay allows you to process payments in a PCI-DSS compliant and secure manner. This hosted electronic payment gateway is the next generation of NCR Counterpoint Gateway and works with NCR Counterpoint and NCR Retail Online for credit cards, debit cards, and stored value cards (gift cards).
NCR Secure Pay helps you minimize your risk for a credit card security breach by taking credit card storage out of your local system and moving it to our NCR Secure Pay host.
Refer to https://retailchannel.radiantsystems.com/ncr-secure-pay.htm and the the 8.4.6.11 Counterpoint documentation for more details.

________________________________________________________________________________

Tracking #:

4F19BKJ

WIT #:

123507

Fixed In:

\840\8.4.6.11

Description:

New Feature
The path used by the Ingenico native driver to update images (logos/ads) has been changed to the company's Configuration/PSForms/Images folder.

________________________________________________________________________________

Tracking #:

4H11APC

WIT #:

118946

Fixed In:

\840\8.4.6.11

Description:

New Feature
PCI-DSS/PA-DSS 2.0 Card Holder Data removal requirement

Support for the PCI-DSS 2.0 mandate that when deleting card holder data from the database, it must first be overwritten.

For existing systems, you must run the following script to enable compliancy for existing data.

Steps To Update:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script WIT118946.sql and execute against the Site Server database, all Remote Server databases, and all Offline databases.

________________________________________________________________________________

Tracking #:

4H04ASR

WIT #:

124575

Fixed In:

\840\8.4.6.11

Description:

New Feature
Support added for currency rounding in Point of Sale. Contact NCR for more information.

________________________________________________________________________________

Tracking #:

4D04APC

WIT #:

113618

Fixed In:

\840\8.4.6.10

Description:

Support added for On-Demand and Normal Flow for Encryption P2PE for Ingenico iSC250 Payment Terminal controller. Changes in preparation of P2PE support for Ingenico iSC250.

________________________________________________________________________________

Tracking #:

ADD499, ADN472

WIT #:

43916

Fixed In:

\840\8.4.6.11

Description:

Prompt for cost items are not returning the original prompted cost when performing a validated return on the item, nor is it prompting for a cost at which to return the item.

Steps To Correct:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script WIT43916.sql and execute against the Site Server database.

________________________________________________________________________________

Tracking #:

ADY421

WIT #:

111016

Fixed In:

\840\8.4.6.11

Description:

No information displays on Company page of Dashboard after data has been aggregated.

Steps To Correct:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script WIT111016.sql and execute against the Site Server database.

________________________________________________________________________________

Tracking #:

ADZ242

WIT #:

114932

Fixed In:

\840\8.4.6.11

Description:

The PO Description column incorrectly shows received when a Customer-Specific Purchase Request is reissued with unreceived quantities.

Steps To Correct:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script WIT114932-FixBadData.sql and execute against the Site Server database.
4. Select the script WIT125277.sql and execute against the Site Server database.

________________________________________________________________________________

Tracking #:

ADZ441

WIT #:

116131

Fixed In:

\840\8.4.6.11

Description:

The Z-tape Report was printing spaces between lines in the Sales by Category and Tender sections in new device framework. The spacing issue has been fixed.

________________________________________________________________________________

Tracking #:

ADZ087

WIT #:

113703

Fixed In:

\840\8.4.6.11

Description:

When running the Customer Aging Balances Only report and choosing to order by Customer #, the customers are ordered by Sales Rep.

________________________________________________________________________________

Tracking #:

ADZ816, AEA508, AEA540, AEA972, AEB307, AEB346, AEB452. AEC274, AEC332, AEC951, AED337, AED367, AED401, AED723

WIT #:

117100

Fixed In:

\840\8.4.6.11

Description:

When using SQL Locks instead of DBISAM locks and viewing Resources and Locks, you receive the error [" is not a valid date].

________________________________________________________________________________

Tracking #:

ADZ890

WIT #:

119808

Fixed In:

\840\8.4.6.11

Description:

You are able to edit a drop-ship receiver line after a Purchase Order has been posted.

________________________________________________________________________________

Tracking #:

AEA897; AEA525

WIT #:

121843

Fixed In:

\840\8.4.6.11

Description:

When an order is fully released and the lines are resaved as order lines and/or new order lines are added, the new order defaults to fully released status and can be posted with no payments and with no release ticket having been created.

________________________________________________________________________________

Tracking #:

ACW053, ACX643, ADD676, ADJ508, ADJ799, ADN835, ADO174, AEA766, AEC824

WIT #:

122661

Fixed In:

\840\8.4.6.11

Description:

The warning message "ticket total value at the server does not match the expected totals sent from offline workstations" shows when a drawer is counted and reconciled in Counterpoint.

________________________________________________________________________________

Tracking #:

AEC087

WIT #:

123425

Fixed In:

\840\8.4.6.11

Description:

If you try to make a deposit on an old layaway, you receive the error "Non-nullable column cannot be updated to Null (LOY_PTS_BAL)".

________________________________________________________________________________

Tracking #:

ADW703

WIT #:

103239

Fixed In:

\840\8.4.6.11

Description:

The Daily X-Tape Report is printing spaces between category lines in the new device framework.

________________________________________________________________________________

Tracking #:

ADW742

WIT #:

104248

Fixed In:

\840\8.4.6.11

Description:

If you attempt to generate customer specific purchase requests while other users are processing purchase requests under the same batch, you receive the message "Another user is working with this batch".

________________________________________________________________________________

Tracking #:

ADX381, ADX035, ADX671

WIT #:

105979

Fixed In:

\840\8.4.6.11

Description:

Data Aggregation does not run against other companies, if it fails on the first company listed in Companies.ini.

________________________________________________________________________________

Tracking #:

ADW724

WIT #:

107459

Fixed In:

\840\8.4.6.11

Description:

Items in ticket history which have been changed from gridded to normal cause Data Aggregation to fail with the error "Cannot insert duplicate key in object 'dbo.DM_SAL_STR_ITEM_MNTH'".

________________________________________________________________________________

Tracking #:

4D16ACL

WIT #:

123558

Fixed In:

\840\8.4.6.11

Description:

The server error "Conversion failed when converting the varchar value ‘BOOKS’ to data type int." displays if you try to launch a CPMobile session for a database where the default account code defined in the database is not 1.

________________________________________________________________________________

Tracking #:

4F19AKJ

WIT #:

127515

Fixed In:

\840\8.4.6.11

Description:

Device configuration for the New Device Framewok now allows serial port COM port numbers to be between 1 and 99. While a physical serial port will most likely never be greater than 20, serial over USB "virtual" serial ports can be configured to much greater numbers.

________________________________________________________________________________

Tracking #:

4F02AKJ

WIT #:

127692

Fixed In:

\840\8.4.6.11

Description:

The. NET components are not logging to the workstation specific log file in Terminal Services.

________________________________________________________________________________

Tracking #:

4F21AKM

WIT #:

127695

Fixed In:

\840\8.4.6.11

Description:

If you hit cancel on the ticket entry login dialog after a login per ticket transaction, Ingenico Payment terminals go to the Please Swipe Card screen.

________________________________________________________________________________

Tracking #:

AEC485

WIT #:

128349

Fixed In:

\840\8.4.6.11

Description:

Management Console on a Hub server shows all stores/stations in the list of managed stores even when stores are not checked under "Manage Stores".

________________________________________________________________________________

Tracking #:

4H15ATS

WIT #:

135555

Fixed In:

\840\8.4.6.11

Description:

You receive a "Check constraint violation" error if you attempt to refund a deposit on an order/layaway which also contains a final payment.

________________________________________________________________________________

Tracking #:

ADN990, ADX754, AEA899

WIT #:

72855

Fixed In:

\840\8.4.6.11

Description:

The total cost field on the ticket edit list is incorrect when issuing a validated return for a non-posted ticket.

________________________________________________________________________________

Tracking #:

ACO547, ADI057, ADZ584

WIT #:

21854

Fixed In:

\840\8.4.6.11

Description:

The Drawer Summary History Report (PS Drawer Summary Journal.rpt) now shows the refund of a deposit on a layaway as a negative number rather than a positive number under non-merchandise transactions.  If you have customized this report, you will need to reapply the customization after applying this service pack.

________________________________________________________________________________

Tracking #:

ACS014, ACU900, ADK563, ADY223

WIT #:

26295

Fixed In:

\840\8.4.6.11

Description:

When auto generating cell barcodes for a new gridded item, the default value for unit or unit_assoc_barcod set in the data dictionary is ignored.

________________________________________________________________________________

Tracking #:

3G31BMR

WIT #:

86805

Fixed In:

\840\8.4.6.10

Description:

Enhancement to Bills of Materials functionality to allow service and/or non-inventory item  types in a BOM definition.

________________________________________________________________________________

Tracking #:

ACJ052, ACJ978,ACS478, ADF356, ADN131,ADW976

WIT #:

16363

Fixed In:

\840\8.4.6.10

Description:

The received cost and the landed cost are not equal if the cost of the item is greater than two decimal places and rounding affects the cost.

________________________________________________________________________________

Tracking #:

ADS428, ADY653, ADZ592

WIT #:

83541

Fixed In:

\840\8.4.6.10

Description:

Distributions are out of balance when posting a ticket that includes order lines, sale lines and a document discount with a qualifying amount.

________________________________________________________________________________

Tracking #:

ads550

WIT #:

83859

Fixed In:

\840\8.4.6.10

Description:

The CPServices daily purge job is failing in databases with bloated CPSystem table resulting in timeout errors in the CPSvcs.log.

________________________________________________________________________________

Tracking #:

ADX896, ADY418

WIT #:

109367

Fixed In:

\840\8.4.6.10

Description:

The Ingenico RBA Driver is not loading Custom Images.

________________________________________________________________________________

Tracking #:

2J31AMM

WIT #:

120310

Fixed In:

\840\8.4.6.10

Description:

Pressing ESC on the Ticket Entry Login loading progress window causes a fatal access violation.

________________________________________________________________________________

Tracking #:

4D08APC

WIT #:

120316

Fixed In:

\840\8.4.6.10

Description:

When interfacing distributions, CounterPoint.exe runs an inefficient "count(*)" query.

________________________________________________________________________________

Tracking #:

2K07AMM

WIT #:

120447

Fixed In:

\840\8.4.6.10

Description:

Using the "Copy Quote" function creates duplicate LIN_GUID values.

________________________________________________________________________________

Tracking #:

4D04BPC

WIT #:

120781

Fixed In:

\840\8.4.6.10

Description:

Code optimization for the Return Ticket Exception Report to speed up processing.

________________________________________________________________________________

Tracking #:

2K08AMM

WIT #:

120991

Fixed In:

\840\8.4.6.10

Description:

Code optimization to the Point of Sale Journal report to speed up processing time for both the Ticket Journal and Ticket History menu choices.

________________________________________________________________________________

Tracking #:

2J04AMM

WIT #:

121245

Fixed In:

\840\8.4.6.10

Description:

Improvements in both item & customer zooms to reduce slowness that can result in timeout errors.

________________________________________________________________________________

Tracking #:

ADZ590

WIT #:

116378

Fixed In:

\840\8.4.6.10

Description:

When using CPMobile and the credit card processor is set to Simulate, CPMobile does not display a warning that credit card transactions are simulated. This fix will not be available until the release of CPMobile 2.0.

________________________________________________________________________________

Tracking #:

4B03EPC

WIT #:

112403

Fixed In:

\840\8.4.6.9

Description:

Several issues have been identified with gridded items that can result in item line quantities not being equal to item cell quantities on purchasing documents. The first issue has to do with using the clear all button on a receiver. Using the clear all button on a receiver can result in line level qty being out of synch with cell level qty. The second issue is the result of a flaw in Counterpoint that causes a mismatch between line quantity and cell quantity. Follow the steps below to determine if you have a mismatch between item line quantities and cell quantities and if so, run a SQL script to correct any mismatches.

Steps to identify and correct (if necessary):
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script WIT112403- Identify Single Cell Discrepancies.sql and execute against the Site Server database
 
  If no mismatches are found, no further action is necessary. Otherwise, continue with step 4-6  to correct the mismatches.

4. Select the script WIT112403- Repair Single Cell Discrepancies.sql and execute against the Site Server database
5. Run the Inventory Recalc Utility
6. Perform a physical count (recommended to ensure that all inventory values are correct)

________________________________________________________________________________

Tracking #:

ADV419, ADW386, ADV711

WIT #:

102963

Fixed In:

\840\8.4.6.9

Description:

If you introduce not-on-file serial numbers into a physical count for an Always Serialized item, their cost value is not figured into the variance and they don't contribute to changes in inventory value and QOH.

Steps To Correct:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script WIT102963.sql and execute against the Site Server database.

________________________________________________________________________________

Tracking #:

ADT572, ADY070

WIT #:

103205

Fixed In:

\840\8.4.6.9

Description:

You receive the error "Duplicate Primary Key Value" when running the Apply AR Credits utility if the database includes two AR documents with primary keys that are exactly the same except for the “Document Date." The AR Credit utility was updating the wrong Document.

Steps To Correct:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script WIT103205.sql and execute against the Site Server database.

________________________________________________________________________________

Tracking #:

ADS945

WIT #:

85365

Fixed In:

\840\8.4.6.9

Description:

Validated return tickets use the default profit centers from the store, not from the original ticket.

Steps To Correct:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script WIT85365.sql and execute against the Site Server database.

________________________________________________________________________________

Tracking #:

4B03BPC

WIT #:

111363

Fixed In:

\840\8.4.6.9

Description:

New Feature
In Counterpoint, items configured for use with random-weight barcodes that are weighed at POS will have the scale dialog suppressed if the random-weight barcode is scanned.

________________________________________________________________________________

Tracking #:

4B03APC

WIT #:

113462

Fixed In:

\840\8.4.6.9

Description:

New Feature
QuickBooks 2014 US and Canada (Direct and Export Interfaces) have been certified for use with NCR Counterpoint Version 8.4.6.9.

________________________________________________________________________________

Tracking #:

4B03CPC

WIT #:

113492

Fixed In:

\840\8.4.6.9

Description:

(Available on Download Image Only)
When installing Counterpoint on a system where Internet Explorer 10 is installed, the installation can hang at the end waiting for the IE window to fully close, for example, if you have not defined security settings yet.

________________________________________________________________________________

Tracking #:

ADZ039,ADY868

WIT #:

113573

Fixed In:

\840\8.4.6.9

Description:

When adding a new store into a newly created database, you receive the error "chkRestrictManEntry: Field 'RESTRICT_MANUAL_WEIGHT_ENTRY' not found".

________________________________________________________________________________

Tracking #:

4A31ATS

WIT #:

113205

Fixed In:

\840\8.4.6.9

Description:

You receive the error "Invalid object name 'VI_PS_STR_CFG_PS'" when attempting to copy from one store into a new store.

________________________________________________________________________________

Tracking #:

ADZ804, ADZ781, ADZ811, ADZ851, ADZ905

WIT #:

117077

Fixed In:

\840\8.4.6.9

Description:

If you are using the new device framework and installed the 8.4.6.9 Service Pack released on February 11, 2014, you receive the message 'Unknown Device: Unavailable - Index was outside of the bounds of the array' when devices are initialized for NCR Counterpoint and all devices become unresponsive. An updated 8.4.6.9 Service Pack with a release date of February 20th or later corrects this issue.

________________________________________________________________________________

Tracking #:

4B03DPC

WIT #:

113980

Fixed In:

\840\8.4.6.9

Description:

CPServices does not recognize a scenario where a CPSystem database has been copied from another Counterpoint system (typically from an offline workstation) and overwrites the system database at a Hub.

________________________________________________________________________________

Tracking #:

ADW195

WIT #:

108135

Fixed In:

\840\8.4.6.9

Description:

When running the Fill Backorder order process for a large number of orders, NCR Counterpoint locks up at the "please wait" dialogue.

________________________________________________________________________________

Tracking #:

ADW987

WIT #:

108330

Fixed In:

\840\8.4.6.9

Description:

If you enter a ticket that contains a return line and an order line for the same item, and a miscellaneous charge, you cannot complete the ticket and receive the error message: **Data integrity error in Payment line. This should not happen. (FC)** if you use a credit card for payment and your credit card is configured for Ticket default amount = Exact amount due / Order default document amount = Pay Doc amount due.

________________________________________________________________________________

Tracking #:

ADW487

WIT #:

102112

Fixed In:

\840\8.4.6.9

Description:

The signature images captured with A/R, Gift Card, and Store Credit paycodes on CPMobile devices are not being written to the database.

________________________________________________________________________________

Tracking #:

ADV267

WIT #:

103948

Fixed In:

\840\8.4.6.9

Description:

When releasing orders to tickets, if you are using the order # as the ticket # and the order # is 13 digits long, the ticket number is truncated before the -01 is added to the ticket number causing duplicate tickets on file. The duplicate tickets are not printed correctly on the Ticket Edit List, Journal/History reports, or the Void Ticket History report.

________________________________________________________________________________

Tracking #:

ADV053, ADW354, ADW855, ADZ620

WIT #:

92188

Fixed In:

\840\8.4.6.9

Description:

Sometimes, CP Services can fill up the CpSystem database with erroneous RadConnect packages.

________________________________________________________________________________

Tracking #:

ADQ714; ADS623

WIT #:

77828

Fixed In:

\840\8.4.6.9

Description:

When reprinting receipt1.rldc, the loyalty points balance is increased.

________________________________________________________________________________

Tracking #:

ADN491

WIT #:

71025

Fixed In:

\840\8.4.6.9

Description:

You are unable to suppress 'No valid documents for station xxxxx, searching other stations' message when releasing orders.

________________________________________________________________________________

Tracking #:

ADU288, ADW437, ADW334, ADW933

WIT #:

58466

Fixed In:

\840\8.4.6.9

Description:

A clock-out is assumed when a user's MSR card is swiped on the Clock-in/out dialog regardless of whether that user is clocked-in or not.

________________________________________________________________________________

Tracking #:

ADJ752

WIT #:

63876

Fixed In:

\840\8.4.6.9

Description:

When voiding an old ticket and the barcode on the receipt is scanned, the correct ticket number is diplayed in the search box, but the wrong ticket is voided.

________________________________________________________________________________

Tracking #:

ADK923, ADW068, ADX126, ADY123

WIT #:

39246

Fixed In:

\840\8.4.6.9

Description:

You receive the message:"Quantity shipped plus quantity left on the order cannot exceed the pre-release quantity on order" when attempting to release the remaining items/quantity on a previously picked, partially released backorder.

________________________________________________________________________________

Tracking #:

ACS465, ADT502, ADW234, ADU596

WIT #:

26593

Fixed In:

\840\8.4.6.9

Description:

Design change to disallow registering a site server to itself using an IP address.

________________________________________________________________________________

Tracking #:

ADT653, ADX344

WIT #:

88968

Fixed In:

\840\8.4.6.8

Description:

When adding lines to a PO Req using Ticket Entry for a customer or when adding lines using the Customer-specific purchasing function, the ship to address on a previously entered Purchase Request can change to a customer address

Steps To Correct:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script WIT88968.sql and execute against the Site Server database.

________________________________________________________________________________

Tracking #:

ADU437, ADV951

WIT #:

99976

Fixed In:

\840\8.4.6.8

Description:

Service Pack Update from 8.4.5.x to 8.4.6.x causes IM_INV_xxx triggers to be out of order on Multi-Site installs/databases.  Triggers out of order cause MSD records not to replicate, which cause delta-tracked columns to be incorrectly set. 
If you are currently running 8.4.5.x, installing the November 2013 cpsp84.exe will correct the issue. 
If you are currently running 8.4.6.x, after installing the November 2013 cpsp84.exe,
- You should run msDelta.sql on all databases in the DXRE-replication network including the Hub and all Remotes during an idle time using the steps below.  (msDelta.sql validates/fixes MSD rows. That could take a while in large databases and could block other activity as it runs.)
- However, you should not run msDelta.sql on other databases. E.g., do not run msDelta on any CPSQL system-database or on any non-replicated test/demo/practice databases you may have.

Steps To Correct:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script msDelta.sql and execute against each Server database.

________________________________________________________________________________

Tracking #:

WSS

WIT #:

100033

Fixed In:

\840\8.4.6.8

Description:

Users are able to programmatically run the rebuild database command from CPCMD.exe on the server and the workstation.

________________________________________________________________________________

Tracking #:

ACQ254, ADV223

WIT #:

47485

Fixed In:

\840\8.4.6.8

Description:

NCR Counterpoint now allows you to prevent the manual entry of weighed items if an electronic scale is available. In addition, manually weighed items can now be indicated on receipts, along with the per-unit price for weighed items.
This feature also introduces a new view (VI_PS_STR_CFG_PS), and a new data column (RESTRICT_MANUAL_WEIGHT_ENTRY)

To enable/disable this feature and take advantage of the new view, the following steps must be followed:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script WIT47485.sql and execute against the Site Server database.
4. To restrict the manual entry of weight for weighed items in Ticket Entry or Touchscreen Ticket Entry, select the                          Restrict manual entry of weight check box on the Tickets-1 tab of the Stores window (Setup > Point of Sale > Stores).

Note:
With this setting, if a scale is defined for a workstation on the Device Management window (Setup > Point of Sale > Devices) and Counterpoint is able to obtain a weight from the scale, users will be unable to enter weight manually on the Waiting for scale... dialog.

If Counterpoint is unable to obtain a weight from the scale, or if no scale is defined for a workstation, users will be allowed to enter weight manually. However, items that are weighed manually will be identified on receipts by the ***MAN WT indicator, along with the per-unit price of all weighed items, regardless of whether they were weighed manually.

________________________________________________________________________________

Tracking #:

ACI310, ADA025, ADU301, ADW381

WIT #:

15826

Fixed In:

\840\8.4.6.8

Description:

The message "Error initializing NiceEngine 5WR.NiceApp Catastrophic failure" is sometimes returned when attempting to preview or print a NiceLabel.

________________________________________________________________________________

Tracking #:

ACY614

WIT #:

19262

Fixed In:

\840\8.4.6.8

Description:

Enabled data compression of Data Sync files in transit across RadConnect.

________________________________________________________________________________

Tracking #:

ACB341, ADU659

WIT #:

14139

Fixed In:

\840\8.4.6.8

Description:

Gridded dimensions are not being printed for Gift Registry Report in Touchscreen Entry

________________________________________________________________________________

Tracking #:

ADV422

WIT #:

100644

Fixed In:

\840\8.4.6.8

Description:

When attempting to authorize final payments in Order Management, receives the error 'INV MO/TO NO 338'.

________________________________________________________________________________

Tracking #:

ADP144, ADV874

WIT #:

101896

Fixed In:

\840\8.4.6.8

Description:

When entering lines on purchase requests or changing purchase orders, a select query on ps_str_config_ps.edc_processor is being run continuously.

________________________________________________________________________________

Tracking #:

ADT942

WIT #:

102014

Fixed In:

\840\8.4.6.8

Description:

Changes to component items don't affect kit prices when the misc kit has only zero priced items assigned.

________________________________________________________________________________

Tracking #:

ADT166

WIT #:

99270

Fixed In:

\840\8.4.6.8

Description:

When changing the HTML description of an ECommerce Item, other items' html descriptions are inadvertently overwritten.  This occurs if the new description is saved using Ctrl-S, and clicking on another form within the main Item form before moving to the next item.

________________________________________________________________________________

Tracking #:

ADW859

WIT #:

103389

Fixed In:

\840\8.4.6.8

Description:

Need to update online help data migration topic to indicate data must be upgraded to 7.520 for upgrades to NCR Counterpoint 8.4 or later.

________________________________________________________________________________

Tracking #:

ADU490

WIT #:

96543

Fixed In:

\840\8.4.6.8

Description:

When using transfer advice to generate transfers to multiple locations, subsequent generation of transfers cause items to appear on the recalc report

________________________________________________________________________________

Tracking #:

3G31AMR

WIT #:

97227

Fixed In:

\840\8.4.6.7

Description:

Change default graphics type to "All supported graphics type" from BMP

________________________________________________________________________________

Tracking #:

ADB068, ADI586, ADN964, ADO627, ADS207, ADS208, ADS209, ADS211, ADS212, ADS213, ADS217, ADS648, ADT215, ADT170, ADT487, ADT953, ADU827, ADV212, ADV525

WIT #:

98367

Fixed In:

\840\8.4.6.7

Description:

Under certain conditions, you cannot load saved report parameters.  In particular, filters will not load if the pre-load filter has no focusable part. (Error: "Some saved report parameters could not be loaded (possibly due to security restrictions.")

________________________________________________________________________________

Tracking #:

ADV131

WIT #:

97107

Fixed In:

\840\8.4.6.7

Description:

The cost on a Bill of Material item is not being recorded correctly when running multiple quick assemblies for the same item on the same day in multiple postings.

________________________________________________________________________________

Tracking #:

ADU449

WIT #:

92606

Fixed In:

\840\8.4.6.7

Description:

FileSync packages are not being created at the server to be sent down to the offline stations.

________________________________________________________________________________

Tracking #:

ADV205

WIT #:

95842

Fixed In:

\840\8.4.6.7

Description:

Able to edit orders in Release mode in TSTE by adding a line item or overwriting existing item.

________________________________________________________________________________

Tracking #:

ADV555, ADV299

WIT #:

91374

Fixed In:

\840\8.4.6.7

Description:

Tax is overstated when a document discount is applied to a ticket with a misc kit line item.

________________________________________________________________________________

Tracking #:

RCS1

WIT #:

91845

Fixed In:

\840\8.4.6.7

Description:

When applying any discount via a price rule after the item has already been entered, the line display on an iSC250 does not update the line item price.

________________________________________________________________________________

Tracking #:

ACH288, ACS864, ACZ189, ADS368, ADT942

WIT #:

92024

Fixed In:

\840\8.4.6.7

Description:

Miscellaneous Kit component substitutions do not update the ticket total when the parent or component item for the kit has a price of zero.

________________________________________________________________________________

Tracking #:

ADT722, ADU990

WIT #:

88807

Fixed In:

\840\8.4.6.7

Description:

Grid information does not print on a Purchase Order that originated from drop-shipped order in Ticket Entry.

________________________________________________________________________________

Tracking #:

ADU346

WIT #:

91090

Fixed In:

\840\8.4.6.7

Description:

In 8.4.6.X, when looking at an event, it doesn’t show the correct CPSQL Version! In 8.4.5.X it did.

________________________________________________________________________________

Tracking #:

ACA992, ADS078

WIT #:

14202

Fixed In:

\840\8.4.6.7

Description:

Touchscreen Ticket Entry does not have a button action to allow you to enter a new cost.

________________________________________________________________________________

Tracking #:

ADS156

WIT #:

25772

Fixed In:

\840\8.4.6.7

Description:

In PS\Batch \Print, selecting  to use "Print station forms" does not print any forms, but gives a printing successful message.

________________________________________________________________________________

Tracking #:

ADC631, ADC602, ADC875, ADE095, ADT499, ADT977

WIT #:

42204

Fixed In:

\840\8.4.6.7

Description:

The Can Grow option on a text field in the RDLC designer does not appear to be honored.

________________________________________________________________________________

Tracking #:

ACY894

WIT #:

34404

Fixed In:

\840\8.4.6.7

Description:

In 8.4.x, Crystal Reports in System Level Folders (PSForms and Reports) are no longer read-only.

________________________________________________________________________________

Tracking #:

ADJ284, ADJ768, ADM163,ADO339, ADO795, ADS647, ADT256, ADU558, ADW283

WIT #:

58894

Fixed In:

\840\8.4.6.7

Description:

Duplicate primary key error on PS_TRX_LOG table when completing a ticket if you have another record that is 100, 200, or 300 days apart and you are not aggregating point of sale transaction log data.

________________________________________________________________________________

Tracking #:

ADO333

WIT #:

74107

Fixed In:

\840\8.4.6.7

Description:

The Inventory / inventory (gridded item) / Model Stock - selecting / de-selecting "Stocked" check mark visually does not update properly.

________________________________________________________________________________

Tracking #:

ADS578

WIT #:

84089

Fixed In:

\840\8.4.6.7

Description:

Getting error trying to run clientsetup.exe from C:\Staging\Version8.4-DVD on the P1515 - InvalidOperationException: Could not find endpoint element with name 'RetailApiBinding_IInstallConfigService and contract InstallConfigService.IInstallConfigService'.

________________________________________________________________________________

Tracking #:

ADS579

WIT #:

84094

Fixed In:

\840\8.4.6.7

Description:

Getting error trying to run clientsetup.exe from C:\Staging\Version8.4-DVD on the P1560 -' InvalidOperationException: Could not find endpoint element with name

________________________________________________________________________________

Tracking #:

ADE926, ADG075, ADF250,ADL506, ADO784, ADR897, ADS499,

WIT #:

84187

Fixed In:

\840\8.4.6.7

Description:

When automatic "Hold and recall" (PS Store) is turned on for line changes, lines are not consolidated when they should be.

________________________________________________________________________________

Tracking #:

ACT134

WIT #:

28339

Fixed In:

\840\8.4.6.6

Description:

Drawer session ID's are not being updated in the SY_EVENT table during an upgrade from 8.3.9 to 8.4. This is causing the Drawer Summary Journal and Drawer History reports to display 0's for all columns.

Steps To Correct:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory
 
a. For users who have upgraded to 8.4.x and converted part or all their history, select the scripts named:

- WIT28339-IdentifyBadData.sql and execute against the site server.

- WIT28339-RepairData.sql and execute against the site server. This script will correct problems in upgraded
data. Users who have started but not completed the history conversion should allow the process to fully complete before running this script. The script scans all history and can be run multiple times with no adverse effect.

- WIT28339-MixedConversionFix.sql and execute against the site server.

b. For users who have upgraded to 8.4.x and not started converting their history, select the script named:

-  WIT28339-UpdateProcessFix.sql" and execute against the site server.

________________________________________________________________________________

Tracking #:

ADR227, ADT257

WIT #:

73353

Fixed In:

\840\8.4.6.6

Description:

Enhancement:  Accounting package Sage 50 Version 2013 (Export Version) has been certified against Counterpoint version 8.4.6.6.

________________________________________________________________________________

Tracking #:

MasterCard Terminal ID

WIT #:

83334

Fixed In:

\840\8.4.6.6

Description:

Enhancement:  NCR Secure Pay Interface:  Add 'Station ID' to Counterpoint/NCR Secure Pay interface in support of MasterCard Terminal ID Requirement

________________________________________________________________________________

Tracking #:

MasterCard Terminal ID

WIT #:

83335

Fixed In:

\840\8.4.6.6

Description:

Enhancement:  CPGateway Interface: Add 'Station ID' to Counterpoint/CPG interface to support MasterCard Terminal ID Requirement.

________________________________________________________________________________

Tracking #:

ADN928, ADP204, ADP223,ADP411

WIT #:

72580

Fixed In:

\840\8.4.6.6

Description:

Unable to add document discounts to orders that are fully tendered.  You can apply a line discount however document discounts are not allowed.

________________________________________________________________________________

Tracking #:

ADT925

WIT #:

89539

Fixed In:

\840\8.4.6.6

Description:

During the multisite upgrade process, the msdelta.new file that is created is being placed in an incorrect location on the server.

________________________________________________________________________________

Tracking #:

ADU098, ADU220

WIT #:

90096

Fixed In:

\840\8.4.6.6

Description:

When overriding the parent item of a misc kit with the parent item of another misc kit, the new kit total is 0.00 (EXT_PRC incorrect).

________________________________________________________________________________

Tracking #:

ADP180

WIT #:

74971

Fixed In:

\840\8.4.6.6

Description:

When adding a grouped tag-along item kit to a ticket, the component item rather then the parent item shows up on the Ingenico device.

________________________________________________________________________________

Tracking #:

ADS567

WIT #:

75480

Fixed In:

\840\8.4.6.6

Description:

Receive error "You must enter a value for Encrypted PIN" when I attempt to complete a ticket with manually entered EBT card.

________________________________________________________________________________

Tracking #:

ADO412, ADQ879, ADR146, ADO814

WIT #:

74293

Fixed In:

\840\8.4.6.6

Description:

When using the PS Batch Print Preview.rpt form in Order Management Control for picking ticket and pick verify, you receive the error: "Bad filter.  Expression expected but nothing found".

________________________________________________________________________________

Tracking #:

ADM848

WIT #:

69234

Fixed In:

\840\8.4.6.6

Description:

The signature prompt on the Ingenico iSC250 flashes briefly when using the built in RSMSR, and the Card Payment button to accept a credit card payment.

________________________________________________________________________________

Tracking #:

3E16ACL

WIT #:

84670

Fixed In:

\840\8.4.6.6

Description:

If a retailer recalls a hold ticket in Mobile POS containing more than one serialized item, only one of the specified serial numbers for the items will be recalled.

________________________________________________________________________________

Tracking #:

3E28AGA

WIT #:

85843

Fixed In:

\840\8.4.6.6

Description:

The Ingenico offline request response not handled properly and sometimes gives generates the error message "Invalid Offline message type".

________________________________________________________________________________

Tracking #:

3f03AGA

WIT #:

86442

Fixed In:

\840\8.4.6.6

Description:

When using debit in on demand mode, if the ingenico ISC250 receives a bad swipe, the device goes into offline mode.

________________________________________________________________________________

Tracking #:

ADS549

WIT #:

83866

Fixed In:

\840\8.4.6.6

Description:

The Data Sync station rebuild process fails for very large databases.

________________________________________________________________________________

Tracking #:

ADS477, ADU079

WIT #:

83870

Fixed In:

\840\8.4.6.6

Description:

When an order is created from the release of a layaway, the order is closed and posted to history with no releases, and the deposit is lost when you post the drawer.

________________________________________________________________________________

Tracking #:

ADS219

WIT #:

82912

Fixed In:

\840\8.4.6.6

Description:

The "Show card to Cashier" message that appears after a customer swipes a card is confusing to customers and end users.  The message appears breifly and no entry is required for it in CPSQL.

________________________________________________________________________________

Tracking #:

ADQ643, ADR527

WIT #:

83023

Fixed In:

\840\8.4.6.6

Description:

When trying to lookup items in CPMobile by either barcode or item number, items with only a single cell and no item type barcode are not returned.

________________________________________________________________________________

Tracking #:

ADD745, ADF013, ADK147, ADL956, ADM121, ADO845

WIT #:

83108

Fixed In:

\840\8.4.6.6

Description:

When doing a validated return mixed with sale lines you get the error: "(SYN) Point values were not fully allocated".

________________________________________________________________________________

Tracking #:

ADP065

WIT #:

77913

Fixed In:

\840\8.4.6.6

Description:

Getting an error message when posting a Purchase Adjusment against a receiver that was created for an Allocated Merged PO.

________________________________________________________________________________

Tracking #:

ADP266

WIT #:

77289

Fixed In:

\840\8.4.6.6

Description:

When releasing an order, the lines are being repriced if a price rule is no longer in effect and you modify the ticket profiles.

________________________________________________________________________________

Tracking #:

ADP346

WIT #:

77480

Fixed In:

\840\8.4.6.6

Description:

Receive a "Duplicate primary key on PS_DOC_PMT when there is not a sales rep on the ticket and using the Swipe Anytime feature.

________________________________________________________________________________

Tracking #:

ADP257

WIT #:

78440

Fixed In:

\840\8.4.6.6

Description:

The following issues have been addressed and improvements made to address the reports of sporadic lockups and unavailability of devices during the Counterpoint ticket process:
Enhancements:
  -  Improved Logging for native/integrated Ingenico Payment Terminal driver.
  -  Improved communication flow with Ingenico Device when Device is in "On
     Demand" mode.
  Issues:
  -  If you cancel a forced auth after a swipe anytime transaction with a
     debit card, the ingenico isc 250 becomes stuck at processing and cannot
     be reset.
  -  When swiping a DEBIT card while in on demand mode on an Ingenico iSC250,
     Counterpoint is expecting the customer to enter their PIN, but the
     Ingenico device goes straight to offline    mode after the swipe.
  -  Entering and invalid PIN on the Ingenico device followed by the selection
     of the Cancel button causes the device to lock up until the ticket is
     voided and CP is restarted.
  -  When using an Ingenico iSC250, if a debit card fails to authorize,
     Counterpoint will prompt to "Force, Retry or Cancel", but will not allow
     the customer to enter a new PIN number. The payment line must be canceled
     and then re-entered.
  -  The Ingenico native driver returns a decline on forced authorizations in
     CP under certain scenarios.
  -  Ingenico native driver logging account data to counterpoint.log

________________________________________________________________________________

Tracking #:

ADQ647, ADS536, ADS553

WIT #:

80123

Fixed In:

\840\8.4.6.6

Description:

If the Ticket Entry Header.SAL_TOT is added to the LINE tab of the standard 2x20 line display in place of the item number, the subtotal is not updated if an item is entered more than 1 time consecutively.

________________________________________________________________________________

Tracking #:

ADR565, ADS946

WIT #:

80553

Fixed In:

\840\8.4.6.6

Description:

The Deposits section of the orders/layaways tab in Customers/Account Management shows $0.00 despite having deposits on orders.

________________________________________________________________________________

Tracking #:

ADR478

WIT #:

80780

Fixed In:

\840\8.4.6.6

Description:

When swiping an EBT card that does contains a valid expiration date on track 2, the message "You must enter a value for Exp. date" appears.

________________________________________________________________________________

Tracking #:

3D17ATS

WIT #:

80938

Fixed In:

\840\8.4.6.6

Description:

When using the Paymentech processor for SVC transactions, "Clear Payment", "Delete (payment) Line" and voids of current or completed tickets are not returning dollar amounts back to the SVC card.

________________________________________________________________________________

Tracking #:

3D19AVH

WIT #:

81391

Fixed In:

\840\8.4.6.6

Description:

Taxes are not calculating correctly when a kit item with mix and match codes is overwritten.  Both the parent and component item of the Kit must have the same mix and match code,  and all Hold/Recall flags must be disabled in Setup > POS > Stores > Tickets.

________________________________________________________________________________

Tracking #:

ADL824, ADN853, ADS669

WIT #:

66381

Fixed In:

\840\8.4.6.6

Description:

Payment validation values are not printed on RDLC receipts.

________________________________________________________________________________

Tracking #:

ADG594, ADJ723,ADQ755, ADQ785, ADS232

WIT #:

52861

Fixed In:

\840\8.4.6.6

Description:

There are several lines of blank space inserted within the Z tape report when several tickets are posted, and the New Device Framework is used.

________________________________________________________________________________

Tracking #:

ADA792, ADD427, ADG284, ADI322, ADS549

WIT #:

37933

Fixed In:

\840\8.4.6.6

Description:

Inventory history records the wrong quantity for a physical count adjustment made after other transactions are made against a gridded item.

________________________________________________________________________________

Tracking #:

ACR308, ADS595

WIT #:

25484

Fixed In:

\840\8.4.6.6

Description:

The Inventory History report that includes cell detail misreports qty transacted during a physical count.

________________________________________________________________________________

Tracking #:

ACM583, ACP372, ACP944, ADS596

WIT #:

20251

Fixed In:

\840\8.4.6.6

Description:

When running the Inventory history report with cell detail, the transaction quantity for a physical count is different than the same inventory history report run without cell detail.

________________________________________________________________________________

Tracking #:

3D22ATS

WIT #:

54992

Fixed In:

\840\8.4.6.5

Description:

Enhancement: The ability to turn on stored value card functionality for Givex gift cards only.

________________________________________________________________________________

Tracking #:

ADB652

WIT #:

79487

Fixed In:

\840\8.4.6.5

Description:

Enhancement:   Better handling tickets with partially authorized debit transactions.

________________________________________________________________________________

Tracking #:

3D22BTS

WIT #:

78218

Fixed In:

\840\8.4.6.5

Description:

Enhancement:  Allows the site to require that the order balance for the items being picked, be authorized before the pick can actually happen.  This feature will provide a new Modifications.ini option that will alter the behavior of Order Management's Pick process.  When the flag is turned on, OM will pre-compute the balance to be picked (less any unused, and unallocated, as per a prior pick of the order, deposit money) and attempts to authorize the "Final Payment" card on the order prior to advancing those line items to the Pick Verify step.  The authorization is treated as a deposit and will be added to the order for later release, as well as creating a deposit ticket for posting and settlement.

________________________________________________________________________________

Tracking #:

3D22CTS

WIT #:

75661

Fixed In:

\840\8.4.6.5

Description:

Enhancement: Support has been added for the direct interface, Dynamics GP 2013, Version 12.00.1295.

________________________________________________________________________________

Tracking #:

ADP278, ADR972

WIT #:

77120

Fixed In:

\840\8.4.6.5

Description:

Ingenico i6550 rebooting after 8.4.6.3 upgrade – integrated driver / crashes on card swipe

________________________________________________________________________________

Tracking #:

ADO603

WIT #:

75029

Fixed In:

\840\8.4.6.5

Description:

When performing a physical count for an always serialized item, if sales are entered after counts are frozen or entered, QOH is adjusted on the inventory record although the physical count journal does not show a variance.

________________________________________________________________________________

Tracking #:

ADO159,ADQ632

WIT #:

75335

Fixed In:

\840\8.4.6.5

Description:

P1530/Verifone 1000SE not functioning in legacy framework

________________________________________________________________________________

Tracking #:

ADN946;ADO456; ADP247

WIT #:

74523

Fixed In:

\840\8.4.6.5

Description:

When a gridded dimension has a space in front of GRID_DIM_2 and a validated return against it is performed, the ticket will not post with the error 'Ticket has invalid gridded item cells

________________________________________________________________________________

Tracking #:

ADN782

WIT #:

78464

Fixed In:

\840\8.4.6.5

Description:

When releasing an order that has serialized items on backorder and other serialized items to be released, you receive the message: Error updating serial numbers.

________________________________________________________________________________

Tracking #:

ADQ977, ADR892, ADR228, ADR403

WIT #:

78551

Fixed In:

\840\8.4.6.5

Description:

When receiving a PO with one dimension gridded items on the PO, it is possible to update the receiver line qty without updating the grid qtys. This results in a different qty in IM_INV as compared to IM_INV_CELL.

________________________________________________________________________________

Tracking #:

ADP253

WIT #:

78641

Fixed In:

\840\8.4.6.5

Description:

Mix and Match prices are not calculated correctly if grouped tag along kits are on a ticket

________________________________________________________________________________

Tracking #:

ADN249

WIT #:

79490

Fixed In:

\840\8.4.6.5

Description:

Authorized debit transactions are left on hold documents even though you answer Yes to the message "Continuing will clear all payment information. Are you sure?".

________________________________________________________________________________

Tracking #:

ADR559

WIT #:

80536

Fixed In:

\840\8.4.6.5

Description:

The system does not prompt for the price of an item in touchscreen ticket entry when the item is set to prompt for price and the item is a component of a GTAK.

________________________________________________________________________________

Tracking #:

3B13AMM

WIT #:

64413

Fixed In:

\840\8.4.6.5

Description:

When retailer tries tender a voided Gift Certificate in CPMobile, the error message 'Gift Card (<#>) was not found.' This error message does not match the same message text in NCR Counterpoint.

________________________________________________________________________________

Tracking #:

ADM971

WIT #:

59873

Fixed In:

\840\8.4.6.5

Description:

Item prompts display in TSTE after an item is entered that is not on file

________________________________________________________________________________

Tracking #:

ADN986, ADP198, ADH157

WIT #:

42464

Fixed In:

\840\8.4.6.5

Description:

“Unable to login to Ticket Entry for auto-release.” when attempting to post a drop-ship receiving

________________________________________________________________________________

Tracking #:

ACM051, ADH256

WIT #:

18961

Fixed In:

\840\8.4.6.5

Description:

If you run the Receivings History report with the same parameters but different order by settings, then the report totals come out differently.

________________________________________________________________________________

Tracking #:

ADO046

WIT #:

73139

Fixed In:

\840\8.4.6.4

Description:

The USER_AFTER_PS_TE_SAVE_DOC stored procedure is no longer being called in Counterpoint.

Steps To Correct:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script WIT73139.sql and execute against the Site Server database.

________________________________________________________________________________

Tracking #:

ADO035, ADQ614

WIT #:

73222

Fixed In:

\840\8.4.6.4

Description:

When using the native integrated driver on 8.4.6 with Ingenico iSC250, the new_AD1 image does not load.

________________________________________________________________________________

Tracking #:

ADN796, ADP219

WIT #:

74663

Fixed In:

\840\8.4.6.4

Description:

During the Swipe Anytime feature process, the message "Ticket is not fully tendered. Swipe card now to add a payment or choose another option below" appears regardless of whether the payment card was initially swiped or not.

________________________________________________________________________________

Tracking #:

ADN571,ADO617, ADO655, ADP135

WIT #:

74775

Fixed In:

\840\8.4.6.4

Description:

If any change is made to an existing ticket before it's completed, the iSC250 is not reflecting these changes

________________________________________________________________________________

Tracking #:

ADI245, ADJ928

WIT #:

74970

Fixed In:

\840\8.4.6.4

Description:

When attempting to change the category/sub category of items from the item maintenance form using table view and filtering for specific categories when the item no longer falls into the category, the following message appears: "Barcode ID and cell combination must be unique. Another line with same Barcod ID/Cell selection already exist for this item".

________________________________________________________________________________

Tracking #:

ADM144

WIT #:

73849

Fixed In:

\840\8.4.6.4

Description:

Some gridded items on purchase requests are totaling zero dollars.

________________________________________________________________________________

Tracking #:

3C28ASH

WIT #:

77178

Fixed In:

\840\8.4.6.4

Description:

Touch screen being logged into with a different person vs. the person who logged into CP.

________________________________________________________________________________

Tracking #:

ADM790

WIT #:

69245

Fixed In:

\840\8.4.6.4

Description:

The user is prompted to enter CVV code when attempting to edit or release upgraded orders, where a credit method of payment was used as the final payment paycode.

________________________________________________________________________________

Tracking #:

ADM311,ADM758, ADM489, ADN275, ADN314, ADN550, ADN632, ADO563, ADO640, ADO695, ADO979

WIT #:

68258

Fixed In:

\840\8.4.6.4

Description:

When adding items to a purchase request or receiver, you cannot change the default cost.

________________________________________________________________________________

Tracking #:

ADN571, ADN966, ADN794, ADO216, ADO274, ADO379

WIT #:

71338

Fixed In:

\840\8.4.6.4

Description:

When modifying a price or quantity of an item, or voiding a line in TSTE, the Ingenico iSC250 adds a new line with the updated quantity but does not remove the previous line with the old quantity.

________________________________________________________________________________

Tracking #:

ADN789

WIT #:

72120

Fixed In:

\840\8.4.6.4

Description:

When adding items during the purchase request entry process, the user is now prompted to enter information in the description field although the system is configured to skip this requirement.

________________________________________________________________________________

Tracking #:

3A31BTR

WIT #:

72352

Fixed In:

\840\8.4.6.4

Description:

The error message that appears to warn if cost is outside threshold needs to be re-worded for clarity.

________________________________________________________________________________

Tracking #:

ADM953, ADN831, ADO930

WIT #:

70230

Fixed In:

\840\8.4.6.4

Description:

When adding a kit to a ticket that contains a gridded item as the parent item, users were getting the message: Field 'SEQ_NO' must have a value.

________________________________________________________________________________

Tracking #:

ADR299, ADR361

WIT #:

80029

Fixed In:

\840\8.4.6.4

Description:

When doing a hold and recall in Touchscreen Ticket Entry, you receive a check constraint error on CK_PS_DOC_HDR_DOC_ID

________________________________________________________________________________

Tracking #:

ADN571, ADN966, ADN794, ADO216, ADO274, ADO379

WIT #:

58902

Fixed In:

\840\8.4.6.4

Description:

When applying a line discount code to an existing line item, the line display shows two of the same item, both with the price before the discount.

________________________________________________________________________________

Tracking #:

ADM137

WIT #:

67535

Fixed In:

\840\8.4.6.4

Description:

If additional payment lines are added to a ticket once the total has been reached, we are adding negative and positive payment lines.   When in this state, the change due amount is not correct on the ticket entry screen.

________________________________________________________________________________

Tracking #:

ACR384, ADL286

WIT #:

25295

Fixed In:

\840\8.4.6.4

Description:

When price sheets are used to update prices using specific margin percentages, if an alternate unit is defined, the percentage change is being applied to the alt unit along with the stocking unit.  This behavior sets the alternate unit and stocking unit to the same price.

________________________________________________________________________________

Tracking #:

3A23ATS

WIT #:

69653

Fixed In:

\840\8.4.6.3

Description:

The script  created to identify bad data that is generated when the TSTE "repeat line" action is used for a gridded item, does not identify data created when consolidated lines is turned on for the station.  In this case, a record is written into PS_DOC_LIN_CELL but the qty is not updated for the repeat action.

Software has been corrected in sp 8.4.6.2, but the script that identifies the existing bad data did not include this test case.

Steps To Identify the bad data:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script WIT69653.sql and execute against the Site Server database.

How to correct the bad data:
Only Orders & Layaways can be edited and the data corrected.
1. In Ticket Entry, edit the Order/Layaway that has been identified to have an incorrect cell quantity.
2. Select the gridded line item and press the details button, select the appropriate dimensions and press OK.
3. Run ticket post.
4. Run Inventory\Utility\Recal item quantities.

________________________________________________________________________________

Tracking #:

ADC581, ADE463, ADH648

WIT #:

70752

Fixed In:

\840\8.4.6.3

Description:

You receive a check constraint violation when attempting to merge items if Inventory Count History contains records which would cause the average cost to become negative.

Steps To Correct:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script WIT70752.sql and execute against the Site Server database.

________________________________________________________________________________

Tracking #:

3A22ETS

WIT #:

69856

Fixed In:

\840\8.4.6.3

Description:

Enhancement:  Updated card on file functionality to work with Monetra

________________________________________________________________________________

Tracking #:

3A22CTS

WIT #:

69316

Fixed In:

\840\8.4.6.3

Description:

Enhancement:  Support final payments with NCR secure pay

________________________________________________________________________________

Tracking #:

3A22DTS

WIT #:

69408

Fixed In:

\840\8.4.6.3

Description:

Enhancement:  Added support for true validated returns when using NCR Secure Pay/Monetra.

________________________________________________________________________________

Tracking #:

3A22BTS

WIT #:

61600

Fixed In:

\840\8.4.6.3

Description:

Enhancement:  Support has been added for QB2013, both Direct and Export Interfaces.

________________________________________________________________________________

Tracking #:

3A22ATS

WIT #:

51971

Fixed In:

\840\8.4.6.3

Description:

Enhancement:  Support ability to enter a manual forced authorization with Monetra/NCR Secure pay

________________________________________________________________________________

Tracking #:

ADG649

WIT #:

51296

Fixed In:

\840\8.4.6.3

Description:

On Screen Keyboard for the number pad remains on the screen unless OK is clicked twice for prompt for unit items.

________________________________________________________________________________

Tracking #:

ADJ854, ADL667

WIT #:

61791

Fixed In:

\840\8.4.6.3

Description:

The EBT balance does not print on RDLC receipts when the setting "PSC_DOC_PMT.PAY_COD_TYP" = F,  and "EBT_BAL_REMAIN" has a value placed in it.

________________________________________________________________________________

Tracking #:

ADM850

WIT #:

69235

Fixed In:

\840\8.4.6.3

Description:

When using the RSMSR and the Card Payment button the clerk must press the Complete button in order to complete a transaction after entering the payment amount.

________________________________________________________________________________

Tracking #:

ADM524

WIT #:

68865

Fixed In:

\840\8.4.6.3

Description:

When there are more than 900 lines for a specific vendor in the PS_DOC_LIN table counterpoint crashes when filtering Order Management for that vendor.

________________________________________________________________________________

Tracking #:

ACX112

WIT #:

69177

Fixed In:

\840\8.4.6.3

Description:

Cannot select a message set through a lookup. the first message set in the list is always selected.

________________________________________________________________________________

Tracking #:

ADJ648, ADL038, ADM800

WIT #:

59843

Fixed In:

\840\8.4.6.3

Description:

Error: Division by zero attempting to print receipts from history if Crystal Receipt Printer is not the Windows default printer. (Using Legacy or New Device framework)

________________________________________________________________________________

Tracking #:

ADM183, ADN122

WIT #:

67627

Fixed In:

\840\8.4.6.3

Description:

When using maintenance schedules in 8.4.6.1 mgt console,  errors accessing the console occur and offline stations are disconnected after a maintenance window unless cpsvcs is stopped/restarted

________________________________________________________________________________

Tracking #:

3A22GTS

WIT #:

70338

Fixed In:

\840\8.4.6.3

Description:

Cannot assign a default value to a local variable error is displayed when trying to complete a ticket with a document discount on a sales kit

________________________________________________________________________________

Tracking #:

3A22HTS

WIT #:

70771

Fixed In:

\840\8.4.6.3

Description:

When document discounts are applied to miscellaneous sales kits in ticket entry, the discounted amount is not being factored into the subtotal for the transaction.

________________________________________________________________________________

Tracking #:

ADC056, ADI143

WIT #:

40801

Fixed In:

\840\8.4.6.3

Description:

If trying to email a report that is greater than 1MB in size, you will receive the error "CPServices reported an error. This may indicate a service configuration problem or network connectivity issue."

________________________________________________________________________________

Tracking #:

2J25ASR

WIT #:

63417

Fixed In:

\840\8.4.6.2

Description:

Merging two serialized numbers that have first been processed in Physical  Count, results in a Duplicate primary key value error.

Steps To Correct:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script WIT63417.sql and execute against the Site Server database.

________________________________________________________________________________

Tracking #:

ADG695, ADI080

WIT #:

53163

Fixed In:

\840\8.4.6.2

Description:

You receive a duplicate primary key error when attempting to merge two gridded items.

Steps To Correct:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script WIT53163.sql and execute against the Site Server database.

________________________________________________________________________________

Tracking #:

3A24CTS

WIT #:

65191

Fixed In:

\840\8.4.6.2

Description:

Enhancement:  The Service Pack version number is now included as a separate entry in the Help/About Box and View Environment settings screen. Additionally, for new installs or when a service pack is installed, the SWVersion in Counterpoint.ini will now reflect a four digit version instead of three.

________________________________________________________________________________

Tracking #:

3A23DTS

WIT #:

55186

Fixed In:

\840\8.4.6.2

Description:

Enhancement:  This feature adds a new type of kit “grouped tag along kits” to supplement our existing “tag along kits” and “miscellaneous kits” functionality. Grouped tag along kits have a parent, similar to a misc kit, but the components of a grouped tag along kit are priced independently (with a misc kit, the parent price for the kit as a whole is priced explicitly). Grouped tag along kits can be nested (a kit within a kit, etc.) and can be configured to determine whether or not to delete the whole kit when a component is deleted. Components in a grouped tag along kit can also be marked required to prevent deletion (unless the whole kit is deleted)

________________________________________________________________________________

Tracking #:

3A23CTS

WIT #:

58426

Fixed In:

\840\8.4.6.2

Description:

Enhancement:  This feature adds the ability to do a return on a tag along kit or grouped tag along kit.

________________________________________________________________________________

Tracking #:

3A24BTS

WIT #:

58436

Fixed In:

\840\8.4.6.2

Description:

Enhancement:  Allow data from the current Item/Inventory record to be displayed in any prompts displayed by Tag Along Items and Grouped Tag Along Items.

________________________________________________________________________________

Tracking #:

ADF076, ADK363, ADK700

WIT #:

60719

Fixed In:

\840\8.4.6.2

Description:

Automated posting and settlement tasks are not closing upon completion which is using up a license for CounterPoint.

________________________________________________________________________________

Tracking #:

ADJ435

WIT #:

58751

Fixed In:

\840\8.4.6.2

Description:

Counterpoint is not honoring the settings for checking new messages when the message center is left open. Changes have been made to refresh the messages in the Message Center according to the setting in Setup\System\Company when it is left open, instead of the default refresh setting of 30 seconds.

________________________________________________________________________________

Tracking #:

ADL019

WIT #:

65708

Fixed In:

\840\8.4.6.2

Description:

The Returns account is credited instead of the Sales account when posting a drop-shipped sale line.

________________________________________________________________________________

Tracking #:

ADJ841, ADK980, ADL497

WIT #:

63545

Fixed In:

\840\8.4.6.2

Description:

Dashboard takes 5 minutes to open after updating from 8.3.9 to 8.4.5/8.4.6 and history has been converted.  Prior to converting history dashboard opens in less than 1 minute.

Steps To Correct:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script WIT63545.sql and execute against the Site Server database.

________________________________________________________________________________

Tracking #:

ADK428

WIT #:

67612

Fixed In:

\840\8.4.6.2

Description:

The threshold for cost change in Purchasing is not being honored when you enter a purchase request with a cost that is higher or lower than the threshold.

________________________________________________________________________________

Tracking #:

ADK255

WIT #:

61171

Fixed In:

\840\8.4.6.2

Description:

When using the iSC250 payment terminal, you must click the Complete button after using the Card Payment button in touchscreen.  When using the Swipe Anytime option, you only have to press the complete button once.

________________________________________________________________________________

Tracking #:

2K30ATS

WIT #:

66883

Fixed In:

\840\8.4.6.2

Description:

Line Display and Payment Display Message sets which fill the entire display were added for the iSC250 device when using the new device framework and the RBA V2.0 drivers. 

Steps to correct:
After installing the 8.4.6.2 Service Pack, go into Counterpoint SQL and run System > Utilities > Pre-defined Data.
Then the new Line Display and Payment Display message sets should be available for selection in Setup > Point of Sale > Devices for the iSC250 device.

________________________________________________________________________________

Tracking #:

2K30BAR

WIT #:

66943

Fixed In:

\840\8.4.6.2

Description:

Ingenico Payment Terminal Native Driver is logging all btyes read from the device including credit card data.

________________________________________________________________________________

Tracking #:

2L03AAR

WIT #:

67095

Fixed In:

\840\8.4.6.2

Description:

MetroLogic OPOS Scale Driver Locks up in new device framework

________________________________________________________________________________

Tracking #:

ADC581, ADE463, ADH648

WIT #:

42077

Fixed In:

\840\8.4.6.1

Description:

You receive a check constraint violation when attempting to merge items if Inventory Count History contains records which would cause the average cost to become negative.

Steps To Correct:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script WIT70752.sql and execute against the Site Server database.

________________________________________________________________________________

Tracking #:

ADB144

WIT #:

40106

Fixed In:

\840\8.4.6.1

Description:

Reversals are not being sent for Paymentech transactions when not using pre-validation and there is an AVS mismatch.

________________________________________________________________________________

Tracking #:

ADG282, ADJ437, ADL332, ADL463

WIT #:

42981

Fixed In:

\840\8.4.6.1

Description:

Offline station registration/unregistration failing without MSDTC

________________________________________________________________________________

Tracking #:

ADB118, ADG709, ADI749, ADJ050, ADK564

WIT #:

38248

Fixed In:

\840\8.4.6.1

Description:

The Order Amount Due on RDLC receipts shows as $0, even if there is a partial deposit against the order.

________________________________________________________________________________

Tracking #:

ADF445, ADF739, ADE598, ADF545, ADH325,ADL375

WIT #:

53781

Fixed In:

\840\8.4.6.1

Description:

Sporadically encounter the folowing error when attempting to print receipts in 8.4.5.4 using the new device framework, "CounterPoint has Encountered an Error and Needs to Close".

________________________________________________________________________________

Tracking #:

ACQ345, ADH022

WIT #:

61311

Fixed In:

\840\8.4.6.1

Description:

If an SVC activation and recharge are performed on the same ticket which is subsequently voided, the SVC activation amount is not reversed, and an error 'operation aborted' occurs when attempting to void the ticket.

________________________________________________________________________________

Tracking #:

ADE329, ADE637, ADE755, ADJ087

WIT #:

61313

Fixed In:

\840\8.4.6.1

Description:

When trying to delete a quick receiving getting error message: qryItemInfo: Field 'LST_COST' not found.

________________________________________________________________________________

Tracking #:

ADH743, ADI280

WIT #:

54010

Fixed In:

\840\8.4.6.1

Description:

The error "Apply Process Cancelled Invalid Customer Balance" displays when the Apply Credits to AR Documents utility is used. This occurs for data upgraded data from CounterPoint Version 7 that include a ticket that was applied to another non-existing ticket.  In CounterPoint Version 7, you can use Document Maintenance to enter a ticket and apply it to a "non-existent" document - Version 7 considers such a ticket "unapplied." In CounterPoint SQL, you cannot apply a ticket to a "non-existent" document.  You receive an error "Apply-to Group is not on file." 

Steps To Correct:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script WIT54010.sql and execute against the Site Server database.

________________________________________________________________________________

Tracking #:

ADK226

WIT #:

61088

Fixed In:

\840\8.4.6.1

Description:

Actions on some buttons in TSTE are incorrect after updating from 8.4.2 to 8.4.5 or 8.4.6

________________________________________________________________________________

Tracking #:

ADJ724

WIT #:

59802

Fixed In:

\840\8.4.6.1

Description:

When processing validated returns, sporadically receiving the message 'An error occurred while loading the ticket'. The details tab indicates 'Operation Aborted'.

________________________________________________________________________________

Tracking #:

ACY395, ADC050, ADJ380

WIT #:

33684

Fixed In:

\840\8.4.6.1

Description:

A Foreign Key constraint is received when merging customers after the apply open a/r credits utility has been run on the From customer.  Fix for 8.4.6 versions by applying WIT33684.sql script.

________________________________________________________________________________

Tracking #:

ACF758;ADE184

WIT #:

14576

Fixed In:

\840\8.4.6.1

Description:

Incorrect order quantities when saving allocated merged purchase requests.

________________________________________________________________________________

Tracking #:

2G27ACL

WIT #:

53910

Fixed In:

\840\8.4.6

Description:

The Open Drawer and Count Cash Units buttons on the Activate drawer form are cut off on the right-hand side.

________________________________________________________________________________

Tracking #:

ADI270

WIT #:

55134

Fixed In:

\840\8.4.6

Description:

In Account management, when you are on the A/R Documents tab and enter a date range to display, CounterPoint remembers the date after you close the window.

________________________________________________________________________________

Tracking #:

ACX222, ADC171, ADD673, ADE726, ADG272, ADF106, ADH119, ADH250,

WIT #:

55736

Fixed In:

\840\8.4.6

Description:

The message "duplicate primary key value" displays in the Apply Credits to AR Documents utility when overpaid documents are automatically re-applied to OPEN.

Steps To Correct:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script WIT31665.sql and execute against the Site Server database.

________________________________________________________________________________

Tracking #:

ADE959, ADF707

WIT #:

56508

Fixed In:

\840\8.4.6

Description:

Enhancement:  When receiving PO's in 8.4.x, the discount percent on the lines tab appears to be calculating based on the unit cost on the vendor item record as opposed to the received cost on the Purchasing/Receivings/Enter lines tab.

________________________________________________________________________________

Tracking #:

ADA700, ADB319, ADD751

WIT #:

53355

Fixed In:

\840\8.4.6

Description:

Enhancement:  Predefinteddata script missing report definitions for Sales Analysis by Group by Discount Code (_lin_disc_cod, _hdr_disc_cod)

________________________________________________________________________________

Tracking #:

2G13APM, ADH543

WIT #:

53461

Fixed In:

\840\8.4.6

Description:

The Sales History and Today's Sales reports are not including drop-ship sale transactions.

________________________________________________________________________________

Tracking #:

ADH505

WIT #:

53472

Fixed In:

\840\8.4.6

Description:

the message "Field 'RPT_EMAIL' not found." is given after manually entering the vendor's number when choosing to email Purchase Order forms.

________________________________________________________________________________

Tracking #:

ADG545

WIT #:

53707

Fixed In:

\840\8.4.6

Description:

tax history report is reporting taxes incorrectly for weighed items.

________________________________________________________________________________

Tracking #:

ADD847, ADF692, ADG014, ADG619, ADH815

WIT #:

55169

Fixed In:

\840\8.4.6

Description:

Divide by Zero errors are being returned during data aggregation.

________________________________________________________________________________

Tracking #:

ADH522

WIT #:

52237

Fixed In:

\840\8.4.6

Description:

In certain cases, attempting to do zooms or validated returns gives a "Unknown service node type. This should never happen." error

________________________________________________________________________________

Tracking #:

ADD874, ADF787, ADG101

WIT #:

52242

Fixed In:

\840\8.4.6

Description:

When processing a validated return and choosing yes to apply the refund to the customer's card that was used on the original ticket you receive the error: The copied payment line is invalid. You must manually enter payment(s) to complete the ticket

________________________________________________________________________________

Tracking #:

ADH704, ADJ880

WIT #:

53162

Fixed In:

\840\8.4.6

Description:

You receive the message "That station is already in use" when attempting to log into Order Management on a workstation, where TSTE or RTE is already opened.

________________________________________________________________________________

Tracking #:

ADH174

WIT #:

52548

Fixed In:

\840\8.4.6

Description:

The ENTER key functions as a TAB key when editing an existing line on a Purchase Request. This presents a problem for the "Add Items" button, which remains active and displays when the ENTER key is used.

________________________________________________________________________________

Tracking #:

ACT123, ACW326, ACX845, ACX996, ACZ743, ADC891, ADD231

WIT #:

52559

Fixed In:

\840\8.4.6

Description:

When you have automatic station locking enabled and all users are authorized to unlock other user's stations, you get an error that the user is not authorized when attempting to unlock another user's station.

________________________________________________________________________________

Tracking #:

ADH125

WIT #:

52677

Fixed In:

\840\8.4.6

Description:

The Quantity on transfer-in is reported on the Recalculate Item Quantity preview for a transfer-in waiting to be posted. Furthermore, if this utility runs that quantity is updated and moved to the Quantity on Drop-ship PO.

________________________________________________________________________________

Tracking #:

ADF454

WIT #:

51508

Fixed In:

\840\8.4.6

Description:

The message "common field list not found" is showing on the Orders and Layaway reports for several orders and layaways.

________________________________________________________________________________

Tracking #:

ADE204

WIT #:

51666

Fixed In:

\840\8.4.6

Description:

When receiving a drop ship po getting error message:  Conversion failed when converting from a character string to a unique identifer.

________________________________________________________________________________

Tracking #:

ADG862

WIT #:

51748

Fixed In:

\840\8.4.6

Description:

When replacing images through Inventory / Items / Ecommerce tab the image is put into the ItemImages folder as read only and hidden.

________________________________________________________________________________

Tracking #:

ADG832

WIT #:

52009

Fixed In:

\840\8.4.6

Description:

the message "cdsLIE: Field 'XFER_QTY' not found" is given when trying to update the quantity received to a serialized item

________________________________________________________________________________

Tracking #:

ADF468

WIT #:

52082

Fixed In:

\840\8.4.6

Description:

Purchasing card transactions are not qualifying for the level 2 rate due to missing information.

________________________________________________________________________________

Tracking #:

ADG421, ADG766

WIT #:

50628

Fixed In:

\840\8.4.6

Description:

When you copy a button in touchscreen 8.4.5.2, that the background color does not seem to copy during the editing process.  Correct color is displayed after you save change.

________________________________________________________________________________

Tracking #:

ADG270

WIT #:

50787

Fixed In:

\840\8.4.6

Description:

Inbound RadConnect package (from offline station) with missing PackageType blocks all inbound processing

________________________________________________________________________________

Tracking #:

ADG541

WIT #:

50914

Fixed In:

\840\8.4.6

Description:

Posted Transfer Out transactions are not displaying on the Committed Inventory report.

________________________________________________________________________________

Tracking #:

ADG560

WIT #:

50981

Fixed In:

\840\8.4.6

Description:

You receive the message "The DELETE statement conflicted with the REFERENCE constraint "FK_SY_MAIL_GRP_USR_SY_USR". The conflict occurred in database "DemoGolfBase", table "dbo.SY_MAIL_GRP_USR", column 'USR_ID', the statement has been terminated." when you attempt to delete a user that is a member of a message group.

________________________________________________________________________________

Tracking #:

ADE827

WIT #:

49177

Fixed In:

\840\8.4.6

Description:

When emailing an invoice from Point of Sale/ Views/ View Tickets all active transactions (holds, orders, quotes, layaways and tickets) are emailed.

________________________________________________________________________________

Tracking #:

3A24ATS

WIT #:

49191

Fixed In:

\840\8.4.6

Description:

A miscellaneous charge can be enabled for a store even when the charge hasn't been enabled in PS Control.  Store misc charges are supposed to be dependent on the misc charge being turned on first in PS Control.

________________________________________________________________________________

Tracking #:

ADG641

WIT #:

51267

Fixed In:

\840\8.4.6

Description:

The message "invalid column name DESCR" is given when printing a Physical Count Worksheet - No Grid Information with the Order By set to Description, Item #

________________________________________________________________________________

Tracking #:

2I05AMM

WIT #:

58049

Fixed In:

\840\8.4.6

Description:

CpSvcs.log contains error entries stating "Some returns could not be processed at any node"

________________________________________________________________________________

Tracking #:

ADJ241

WIT #:

58156

Fixed In:

\840\8.4.6

Description:

Sporadically, swiped card numbers in TE are being recorded in CPSQL as manually entered and are being downgraded by the procesor

________________________________________________________________________________

Tracking #:

ADH818, ADI054, ADI085, ADI106, ADI191

WIT #:

55866

Fixed In:

\840\8.4.6

Description:

"Amount is below minimum tender amount" displays when refunding an order deposit if the Pay Code default amount is set to "Pay Ticket Balance."

________________________________________________________________________________

Tracking #:

ADH311, ADG894

WIT #:

55470

Fixed In:

\840\8.4.6

Description:

When trying to complete a layaway, getting the message "(TSClientDataSet.SetFilter) Invalid attempt to apply a filter when one is already present on cdsLineDisc."

________________________________________________________________________________

Tracking #:

ACV752, ADF768, ADG514

WIT #:

58477

Fixed In:

\840\8.4.6

Description:

When completing tickets randomly getting error message "Value of field 'Multiply By' is out of range".

________________________________________________________________________________

Tracking #:

ACZ670

WIT #:

34365

Fixed In:

\840\8.4.6

Description:

Statements - Changes to the "Include e-mail customers in print/preview" checkbox don't always work.

________________________________________________________________________________

Tracking #:

ACY971

WIT #:

34552

Fixed In:

\840\8.4.6

Description:

Distribution reports are not showing profit center distributions for items which were not received during a transfer.

________________________________________________________________________________

Tracking #:

ACY843

WIT #:

34672

Fixed In:

\840\8.4.6

Description:

Receiving the error: CREATE ASSEMBLY for assembly 'FEDEXWS_RateRequest' failed because assembly 'FEDEXWS_RateRequest' is not authorized for PERMISSION_SET = UNSAFE.  when attempting to provision a database for offline use.

A message was added to the mainform that states the following:
The provisioning process does not support extended stored procedure customizations.
Assembly creation and extended stored procedure filters were modified to exclude stored procedure customizations.

________________________________________________________________________________

Tracking #:

ACZ415

WIT #:

35545

Fixed In:

\840\8.4.6

Description:

In Order Management, it was no longer possible to call up an order in the order number field, then press the spacebar to select the document.

________________________________________________________________________________

Tracking #:

1K18BCL

WIT #:

35904

Fixed In:

\840\8.4.6

Description:

The shortcut key for Delete Notes (ALT D) in OM selects the Order # field because it also uses ALT D for the keyboard shortcut.

________________________________________________________________________________

Tracking #:

ADC706

WIT #:

35908

Fixed In:

\840\8.4.6

Description:

In Order Management getting the following error message: Cannot focus a disabled or invisible window.

________________________________________________________________________________

Tracking #:

2B27ABT

WIT #:

42503

Fixed In:

\840\8.4.6

Description:

Buttons on TfrmGroupPriceWorksheet are not dynamic.

________________________________________________________________________________

Tracking #:

ADD242

WIT #:

43335

Fixed In:

\840\8.4.6

Description:

In the management console data aggregation tab, the highest event number in the database is being reported instead of the most recently aggregated event, when viewing the most recent event summarized text under the recent logs section.

________________________________________________________________________________

Tracking #:

ADD293

WIT #:

43480

Fixed In:

\840\8.4.6

Description:

The @REPLCP_UserFilter field needs to be changed to “Can Grow” on the PS Ticket Journal Report, otherwise it cuts off the information on the report.

________________________________________________________________________________

Tracking #:

ADD350, ADD374, ADD386

WIT #:

43785

Fixed In:

\840\8.4.6

Description:

You are unable to perform a price override % in 8.4.5 due to the price box being read only in TouchScreen ticket entry.   You are not able to enter a percentage amount.  If the price override button is configured with a predefined override percentage amount, this functionality works.

________________________________________________________________________________

Tracking #:

ADD514

WIT #:

43997

Fixed In:

\840\8.4.6

Description:

If you have 'prompt for line information' checked in Setup / purchasing / control you cannot enter lines on a receiver.

________________________________________________________________________________

Tracking #:

ADC522

WIT #:

44285

Fixed In:

\840\8.4.6

Description:

Unable to see document notes from a Backorder created in Ticket Entry when viewing the generated customer specific purchase order in Purchasing.

________________________________________________________________________________

Tracking #:

ADB499, ADC309, ADC203, ADD213, ADF396

WIT #:

39204

Fixed In:

\840\8.4.6

Description:

If multiple cash drops are performed against a single drawer, the Drawer Summary Journal skews the values in the Begin Amt, Trx Amt and Removed columns of the report.

________________________________________________________________________________

Tracking #:

ADC592

WIT #:

42125

Fixed In:

\840\8.4.6

Description:

If a user has the view costs security code disabled, they can see costs on the Physical Count Journal.

________________________________________________________________________________

Tracking #:

ADE758

WIT #:

46720

Fixed In:

\840\8.4.6

Description:

Line discounts that take an item below the minimum taxable amount are still charging tax, however a price override does stop charging tax.

________________________________________________________________________________

Tracking #:

ADE988

WIT #:

47114

Fixed In:

\840\8.4.6

Description:

Incorrect tender amounts are reported on the Drawer Summary History report if a negative cash drop is done during the drawer session.

________________________________________________________________________________

Tracking #:

ADE719

WIT #:

47141

Fixed In:

\840\8.4.6

Description:

Physical Count History Report is using the EVENT POST DATE as the posting date for ALL transactions, instead of the actual date used to post the count transactions.  This is causing discrepancies when reporting.

________________________________________________________________________________

Tracking #:

ACU805, ACW530, ADE255

WIT #:

47148

Fixed In:

\840\8.4.6

Description:

The customer's name, address and phone number is not printing on the rdlc receipt form.

________________________________________________________________________________

Tracking #:

ADB320, ADA17, ADB318

WIT #:

47308

Fixed In:

\840\8.4.6

Description:

When using line item discount codes, sales tax amounts are sometimes not being reduced properly by the discounted amount.

________________________________________________________________________________

Tracking #:

ADF122

WIT #:

47922

Fixed In:

\840\8.4.6

Description:

As long as a user is a valid CounterPoint user it is possible to activate a drawer in CPMobile.

________________________________________________________________________________

Tracking #:

ADF493, ADI211

WIT #:

48384

Fixed In:

\840\8.4.6

Description:

CounterPoint gives an error: CounterPoint is already running, Devices will not be available for this instance if you exit out of CPSQL and then immediately log back in.

________________________________________________________________________________

Tracking #:

ADF532, ADH181, ADV985

WIT #:

48422

Fixed In:

\840\8.4.6

Description:

(Available on download image only)
When upgrading from a previous version (8.38 or 8.39) to 8.4.x, if the select upgraded database(s) check box to ''update selected database(s) to the newer version'' is not checked, we are running the updatefrom83x.sql scripts anyway.

________________________________________________________________________________

Tracking #:

ADF697

WIT #:

48723

Fixed In:

\840\8.4.6

Description:

When scanning in a barcode as a substitute for a component of a miscellaneous kit, occasionally you get an Item is not valid message.

________________________________________________________________________________

Tracking #:

ADE573

WIT #:

48774

Fixed In:

\840\8.4.6

Description:

"Item not stocked at this location" is given after editing the transfer-out created from the import for single cell gridded items.

________________________________________________________________________________

Tracking #:

ADF468

WIT #:

48809

Fixed In:

\840\8.4.6

Description:

The bin number range for purchasing cards needs to be updated to include range 471600000..471699999.

________________________________________________________________________________

Tracking #:

ADF051, ADF137, ADE991, ADE986, ADE931, ADE898, ADE775, ADE052, ADD760, ADH084, ADI803

WIT #:

48931

Fixed In:

\840\8.4.6

Description:

You receive the error "Warning: Null value is eliminated by an aggregate or other SET operation --  [USP_TKT_PST_UPD_IM_INV] (@RETURN_VALUE='0', " when attempting to post tickets after updating to 8.4.5.1

________________________________________________________________________________

Tracking #:

ADF147

WIT #:

47607

Fixed In:

\840\8.4.6

Description:

Purchase Request Forms - header/line item/footer detail not printing properly when using user-defined batches or by users with no purchase request batch type defined.

________________________________________________________________________________

Tracking #:

ADA839, ADE542

WIT #:

47612

Fixed In:

\840\8.4.6

Description:

Statements will not print for customers set to receive Reports/ Receipts email for Email2, but not set to receive statements via email.

________________________________________________________________________________

Tracking #:

ADB181, ADE811

WIT #:

47651

Fixed In:

\840\8.4.6

Description:

Data Dictionary is not honoring default settings made to _APPLY_DOC_DISC for VT_PO_ORD_LIN. If you set the default value to "N", the Apply Document Discount? field should not be selected on Purchase Request Item Lines.

________________________________________________________________________________

Tracking #:

ADE465

WIT #:

47658

Fixed In:

\840\8.4.6

Description:

Copy from user, Name, and Initial fields are skipped over when adding a new user.

________________________________________________________________________________

Tracking #:

ADF147

WIT #:

47690

Fixed In:

\840\8.4.6

Description:

A user with no default receivings type batch file defined, cannot print receivers from a selected batch unless it is the first batch ID on file.

________________________________________________________________________________

Tracking #:

ADF828

WIT #:

49028

Fixed In:

\840\8.4.6

Description:

When in Touchscreen Codes/Button Editor, unable to preview more than one color.

________________________________________________________________________________

Tracking #:

2E29AMM

WIT #:

49363

Fixed In:

\840\8.4.6

Description:

If you have a certain service configuration issue, recording timepunches (clock-in or clock-out) will fail with a vague error

________________________________________________________________________________

Tracking #:

ADG007

WIT #:

49369

Fixed In:

\840\8.4.6

Description:

Field labels do not display if there are greater than ten profile codes set to be used  per the Store setup.

________________________________________________________________________________

Tracking #:

ACX402

WIT #:

49393

Fixed In:

\840\8.4.6

Description:

Invoices are not printing in a specific order when releasing orders through order management.

________________________________________________________________________________

Tracking #:

ACQ763, ACS021, ACS134, ACS753, ADA268, ADC502, ADD016

WIT #:

49425

Fixed In:

\840\8.4.6

Description:

Need a way to disable the prompt to "auto-activate" the drawer when logging into an inactive drawer and the "allow auto-activate" checkbox is selected in Setup/PS/Stores on the Ticket-1 tab.

________________________________________________________________________________

Tracking #:

ACZ417

WIT #:

49509

Fixed In:

\840\8.4.6

Description:

Some orders are not being moved through phases properly in order management.

________________________________________________________________________________

Tracking #:

ACZ415

WIT #:

49515

Fixed In:

\840\8.4.6

Description:

In Order Management, it was no longer possible to call up an order in the order number field, then press the spacebar to select the document.

________________________________________________________________________________

Tracking #:

ADG189

WIT #:

49924

Fixed In:

\840\8.4.6

Description:

When prompted for the email address at ticket completion, if you click Cancel the email is still being sent.

________________________________________________________________________________

Tracking #:

ADG285

WIT #:

50273

Fixed In:

\840\8.4.6

Description:

When filling a backorder in Order Management the last order activity is not updated (PS_DOC_HDR_DOC_STAT.LST_DOC_ACTIV).

________________________________________________________________________________

Tracking #:

ADD698

WIT #:

44359

Fixed In:

\840\8.4.6

Description:

partner reports that during the ClientSetup.exe execution for a "sometimes offline" database, the text describing the process references "Practice" as the database name

________________________________________________________________________________

Tracking #:

ADD198, ADD233

WIT #:

44616

Fixed In:

\840\8.4.6

Description:

The Post Tickets scheduled task receives an access violoation error message when there are no drawers to post..

________________________________________________________________________________

Tracking #:

ADA271

WIT #:

44679

Fixed In:

\840\8.4.6

Description:

The Quantity On Hand value is being set to a negative value when the user selects a reason code of Scrap for non-inventory items.

________________________________________________________________________________

Tracking #:

2I25ATS

WIT #:

44702

Fixed In:

\840\8.4.6

Description:

Foreign Key Violation on Drawer Session tables

________________________________________________________________________________

Tracking #:

ACQ138, ACU637, ADB668

WIT #:

44780

Fixed In:

\840\8.4.6

Description:

You are able to import items to the IM_ITEM table with duplicate barcodes.

________________________________________________________________________________

Tracking #:

ADD947, ADC390

WIT #:

44811

Fixed In:

\840\8.4.6

Description:

Sales draft is printing both the first 6 and last 4 characters of the card when using XML versions of the forms.

________________________________________________________________________________

Tracking #:

ADD744, ADD756, ADD859, ADD689,ADD193, ADD836, ADD857, ADD943

WIT #:

45173

Fixed In:

\840\8.4.6

Description:

Sales history conversion is reporting the error: Alter: USP_UPG_HIST_ALTER_84] Cannot find the object "dbo.PS_ORD_HIST_LIN_PO" because it does not exist or you do not have permissions.

________________________________________________________________________________

Tracking #:

ADD771, ADH856

WIT #:

45183

Fixed In:

\840\8.4.6

Description:

Purchase Advice Report by Replenishment is omitting items from the report when adjust for quantity on PO is selected even if there are fewer on PO than were sold during the period of replenishment.

________________________________________________________________________________

Tracking #:

ADD861

WIT #:

44897

Fixed In:

\840\8.4.6

Description:

Users are prompted to clock-in every time they enter ticket entry or cpsql in general when connecting over Terminal Services and the app and terminal server are in different time zones.

________________________________________________________________________________

Tracking #:

ADE018, ADF911

WIT #:

44980

Fixed In:

\840\8.4.6

Description:

You recieve the message "You must enter a value for Line identifier (LIN_GUID)" when attempting to import lines into the PO_PREQ_LIN table.  Prior to 8.4.5 you were able to import into this table.

________________________________________________________________________________

Tracking #:

ADH064, ADH511

WIT #:

45217

Fixed In:

\840\8.4.6

Description:

Receive error "Invalid object name 'PS_DEV_PHYS_INST'" and "Invalid object name 'PS_DEV_TMPLT_PHYS'" when attempting to activate a drawer at a Sometimes Offline Workstation.

________________________________________________________________________________

Tracking #:

ADB027, ADC192

WIT #:

45573

Fixed In:

\840\8.4.6

Description:

The Physical Count Edit list does not include gridded items when the checkbox for include uncounted quantities parameters is disabled, unless all cells of the gridded item have been counted.

________________________________________________________________________________

Tracking #:

ADD644

WIT #:

45579

Fixed In:

\840\8.4.6

Description:

Suggest fill qty in order management fill backorder tab does not appear to be working properly for an item with a partial qty backordered, where additional qty has become available.  Duplicate

________________________________________________________________________________

Tracking #:

ADB865;ADD291

WIT #:

45721

Fixed In:

\840\8.4.6

Description:

Automatic station lock does not prevent a user from using the software on a station if the lock occurs when counterpoint is minimized to the taskbar.

________________________________________________________________________________

Tracking #:

ADE363

WIT #:

45755

Fixed In:

\840\8.4.6

Description:

On screen keyboard is not displayed when activating a drawer by launching TSTE or RTE and choosing to activate an inactive drawer even though the workstation is defined to have touch screen mode.

________________________________________________________________________________

Tracking #:

ACZ938, ADE514

WIT #:

45988

Fixed In:

\840\8.4.6

Description:

the message "Cannot find Stored Procedure pduser.PDIsPDUser" is given when trying to open cpsql on an offline workstation.

________________________________________________________________________________

Tracking #:

ADD855

WIT #:

46056

Fixed In:

\840\8.4.6

Description:

You receive the message "cdsPoOrdHdr: Field 'IS_DROPSHIP_PO' not found." when attempting to receive against a PO if Setup | Purchasing | Control is defined with a default receiver method of Unselected.

________________________________________________________________________________

Tracking #:

ADE170

WIT #:

46180

Fixed In:

\840\8.4.6

Description:

The Top 10 Category Sales Based on Last 6 Weeks Company Level on the company page in dashboard is showing extremely inflated numbers.

________________________________________________________________________________

Tracking #:

ADD564

WIT #:

46358

Fixed In:

\840\8.4.6

Description:

When there are multiple back orders on file for the same item \cell combination, and you select all backorders to be filled, the orders that have sufficient qty available are moved to the pick tab, but the Inventory and Inventory Cell quantities are not updated, resulting in out of sync quantities.  Running Recalc item quantity corrects the issue.

________________________________________________________________________________

Tracking #:

ADC885,ADE692

WIT #:

46461

Fixed In:

\840\8.4.6

Description:

If the output file path name is not the default path, the error "Unable to execute the specified file or program" will display when interfacing distributions for Peachtree 2009-2012 (Export).

________________________________________________________________________________

Tracking #:

ADE793

WIT #:

46655

Fixed In:

\840\8.4.6

Description:

The Customer Orders button is enabled on Purchase Requests which were NOT generated from customer specific purchase requests for subsequent requests, if the form is not closed and re-opened between saving one purchase request and adding a new one.

________________________________________________________________________________

Tracking #:

ADE798

WIT #:

46661

Fixed In:

\840\8.4.6

Description:

When attempting to install a remote, receive the error, “Unable to connect to ODBC data source PD Temporary DSN”.

The following corrections were made for 8.4.6:
1) Progress made a correction for this, and we have created a DXRE 8.2 patch including this correction which can be used with DXRE 8.2 and CPSQL 8.4.5.x and 8.4.6.x.
To install this patch, log into http://retailchannel.radiantsystems.com, go to Technical Services/Software Updates and download/install the DXRE 8.2 Patch.

2) CPSQLPrereqs - when 8.4.6 CPSQLPrereqs are installed on a machine containing DXRE 8.2, the corrected DXRE program will be installed.

3) When installing a Multi-Site system or updating from an 8.3.x Multi-Site system containing DXRE 8.2, the corrected DXRE program will be installed.

4) Service pack installations for 8.4.6 or later whenever there is a Rules file change, the corrected DXRE program will be installed.

5) Activate or Update Multi-Site utility when someone applies custom rules files, etc., the corrected DXRE program will be installed.

________________________________________________________________________________

Tracking #:

ADE778

WIT #:

46684

Fixed In:

\840\8.4.6

Description:

When using Order Management on the Release Tab, if you select all tickets using the Select all button, you release all orders from all stores. The sale of the original order is credited to the releasing store creating incorrect data with sales for the releasing location overstated and sales for the 2nd location understated.

________________________________________________________________________________

Tracking #:

ACC947

WIT #:

14212

Fixed In:

\840\8.4.6

Description:

Sometimes more than one ticket is returned when selecting a hyperlink to a ticket from a zoom.

________________________________________________________________________________

Tracking #:

ACB980

WIT #:

14226

Fixed In:

\840\8.4.6

Description:

If a system security code is configured to not allow the viewing of costs, the costs can be viewed via the detailed Inventory History report.

________________________________________________________________________________

Tracking #:

ACC671, ADF637

WIT #:

14229

Fixed In:

\840\8.4.6

Description:

When using multiple filters on the Sales Analysis by Group report, the filters may be cut off in the @REPLCP_UserFilter area of the report when it is previewed or printed.

________________________________________________________________________________

Tracking #:

ACD859

WIT #:

14140

Fixed In:

\840\8.4.6

Description:

The company name no longer prints in the report header for the Tax History report.

________________________________________________________________________________

Tracking #:

ACB250

WIT #:

14118

Fixed In:

\840\8.4.6

Description:

Cell /transaction differences are not properly summarized in a totals section on the Recalculate item quantities report.

________________________________________________________________________________

Tracking #:

ABI742

WIT #:

14134

Fixed In:

\840\8.4.6

Description:

When running the Sales Analysis by Group - Group by Cell (Item Number - Cell), the Item Description does not display.

________________________________________________________________________________

Tracking #:

ACG892

WIT #:

11400

Fixed In:

\840\8.4.6

Description:

Throughout CPSQL, our standard is that error message dialogs display with selectable text.  Discovered that not only was the text selectable, but it was also editable.  This allowed for someone to actually type in whatever text they wanted to.

________________________________________________________________________________

Tracking #:

ACC591

WIT #:

14059

Fixed In:

\840\8.4.6

Description:

When posting tickets, if there is an error with a ticket that is moved to a new drawer session, the error message that displays contains a typo.

________________________________________________________________________________

Tracking #:

ABX968, ACN564

WIT #:

14095

Fixed In:

\840\8.4.6

Description:

When using automatic Hold and Recall for lines on tickets, lines are not being consolidated as defined for the station.

________________________________________________________________________________

Tracking #:

ACA208,ACJ717

WIT #:

14114

Fixed In:

\840\8.4.6

Description:

In Purchase Requests Enter on the Lines tab, when the Add Items button is clicked and left unfiltered, and there is a large number of items, it takes an extremely long time to populate the lines tab.

________________________________________________________________________________

Tracking #:

ACL988

WIT #:

18761

Fixed In:

\840\8.4.6

Description:

You receive the message: "Multi Site or Offline Ticket Entry must be registered " when attempting to view replication history through System | Views | Replication.

________________________________________________________________________________

Tracking #:

ACM190

WIT #:

18925

Fixed In:

\840\8.4.6

Description:

The X-Tape will not feed and cut when printing to an Epson TM-T88IV printer with the Epson Advanced Printer Drives 4.07 installed

________________________________________________________________________________

Tracking #:

ACN643, ACZ273, ADD128

WIT #:

20568

Fixed In:

\840\8.4.6

Description:

The wrong value is being returned for the 12 month history total sales when using the Address-Customer-Sales-History.sql query to print labels.

________________________________________________________________________________

Tracking #:

ACN921

WIT #:

20900

Fixed In:

\840\8.4.6

Description:

Item images are not displayed on a customer display if the station is set to show item images.

________________________________________________________________________________

Tracking #:

ACO160

WIT #:

21199

Fixed In:

\840\8.4.6

Description:

Values for city/state/zip do not print on the Ecommerce Customers report for those customers without a value in the country field.

________________________________________________________________________________

Tracking #:

ACO630, ADZ257

WIT #:

21890

Fixed In:

\840\8.4.6

Description:

You receive the message: "This Pay code cannot be deleted because it has unposted activity in PS_DRW_CLS." when attempting to remove a paycode from a store and there are active drawer sessions on file.

________________________________________________________________________________

Tracking #:

ACO521

WIT #:

21696

Fixed In:

\840\8.4.6

Description:

When using the English (Canada) regional settings getting error: "The conversion of char data type to smalldatetime data type resulted in an out-of-range smalldatetime value" when you try to view line details in View Ticket History.

________________________________________________________________________________

Tracking #:

ACO896, ADI049

WIT #:

22272

Fixed In:

\840\8.4.6

Description:

There is a delay when trying to select a receiver to voucher if there are a lot of vouchers in the database.

________________________________________________________________________________

Tracking #:

ACO930

WIT #:

22339

Fixed In:

\840\8.4.6

Description:

When purchasing control is set to "prompt for line information" a dialog window pops-up when adding a new item to a receiving.  However, the cursor does not default in any of the comment fields.  The expectation is that the comment1 field is the default field for the cursor.

________________________________________________________________________________

Tracking #:

ACP406

WIT #:

22910

Fixed In:

\840\8.4.6

Description:

If a custom table with RCS is the first part of the table name is added to the database, it shows in DBExport, but does not show in DBImport.

________________________________________________________________________________

Tracking #:

ACP390, ACP330, ACW508, ACY956, ACZ027

WIT #:

22933

Fixed In:

\840\8.4.6

Description:

Settlement Journal is printing extra pages with ________________________________________________________________________________ lines on them.

________________________________________________________________________________

Tracking #:

ACP569

WIT #:

23050

Fixed In:

\840\8.4.6

Description:

The PS_ORD_HIST_PMT_RCPT table is not in the Database Export utility.

________________________________________________________________________________

Tracking #:

ACP201

WIT #:

22633

Fixed In:

\840\8.4.6

Description:

When the Setup>Inventory>Control>Item Setup tab is not defined to show inventory setup options or to show inventory, but is set to create inventory for a location group then: when you create a new item, inventory records are automatically created for locations if and only if there is a location group of '1' on file. If you also have location groups 2 or 2 and 3, only location group 1 gets inventory records. If you delete location group 1 no inventory records are created at all.  Also if you have more than one location goup on file, there is no way to define or enter a location group.

________________________________________________________________________________

Tracking #:

ACQ087

WIT #:

23756

Fixed In:

\840\8.4.6

Description:

When attempting to delete an Inventory Adjustment Reason Code even if it isn't setup as a scrap return reason code, you receive the message: "Can not delete adjustment reason code used as scrap return reason code".

________________________________________________________________________________

Tracking #:

ACY200, ACY286

WIT #:

33436

Fixed In:

\840\8.4.6

Description:

Unable to edit customers when running in offline, eventhough the store is defined to allow editing and are using a custom add on the fly form.

________________________________________________________________________________

Tracking #:

ACU349

WIT #:

28749

Fixed In:

\840\8.4.6

Description:

The Drawer Summary Journal is showing the Merchandise and Non-Merchandise totals as exactly double of what they should be.

________________________________________________________________________________

Tracking #:

ACV336

WIT #:

29180

Fixed In:

\840\8.4.6

Description:

When creating custom menus, if you remove the Post tickets task from the menu but do not remove the Drawer Management menu task, the following error message will display when an end-user attempts to post a ticket transaction from the Drawer Management window: Access violation at address 0117DE53 in module 'CounterPoint.exe'. Read of address 00000000.

________________________________________________________________________________

Tracking #:

ACV849, ACX809

WIT #:

29622

Fixed In:

\840\8.4.6

Description:

When attempting to edit a forecast where the calendars are defined as 09/10, 10/11, 11/12, the following error message is displayed:
'10/11' is not a valid integer value.

________________________________________________________________________________

Tracking #:

ACZ468

WIT #:

25789

Fixed In:

\840\8.4.6

Description:

You will receive the error "Incorrect syntax near 'STR_ID' " when you use PS\Batch\Release and attempt to lookup a document range on the Order Tab, if SYS Sec is set to NOT allow other locations.

________________________________________________________________________________

Tracking #:

ACS503

WIT #:

26464

Fixed In:

\840\8.4.6

Description:

The wrong user is displayed in the Cash Drop form when a run page is configured for manager authorization; and the manager is not authorized on the drawer.

________________________________________________________________________________

Tracking #:

ACS533

WIT #:

26512

Fixed In:

\840\8.4.6

Description:

The Management Console Summary tab shows the software version as 8.4.2.0 however; the CPSQL environment screen correctly reports the version as 8.4.2.2.

________________________________________________________________________________

Tracking #:

ACS441

WIT #:

26389

Fixed In:

\840\8.4.6

Description:

When performing a store credit lookup, nothing displays in the lookup window when a valid store credit number is typed into the keyword field.  A filter which excludes STC_NO, is automatically applied to the lookup.

________________________________________________________________________________

Tracking #:

ACS715, ACT512, ACT545

WIT #:

26706

Fixed In:

\840\8.4.6

Description:

The Z-tape repoort shows an incorrect over/short when the drawer has a starting amount and, after a day's sales, is then manually counted and reconciled.

________________________________________________________________________________

Tracking #:

ACS941

WIT #:

26994

Fixed In:

\840\8.4.6

Description:

When attempting to renumber items, the message "The DELETE statement conflicted with the REFERENCE constraint ..." is given when the item to be renumbered has an entry on a price sheet.

________________________________________________________________________________

Tracking #:

ACS991, ACT381, ACT396, ADE525

WIT #:

27568

Fixed In:

\840\8.4.6

Description:

When installing DXRE either through 8.4 prereqs, or using the 8.2 DXRE installer from the DVD, an administrative user (not the administrator account) is being assigned limited permissions to the registry key HKLM/Software/DataXtendRE.  When the user attempts to activate the database after running setup.exe in 8.4, the message 'Cannot read DNA Registry information for database PD29BZ1O###' is received.

________________________________________________________________________________

Tracking #:

ACX222, ADC171, ADD673, ADE726, ADG272, ADF106, ADH119, ADH250,

WIT #:

31665

Fixed In:

\840\8.4.5.5

Description:

The message "duplicate primary key value" displays in the Apply Credits to AR Documents utility when overpaid documents are automatically re-applied to OPEN.

Steps To Correct:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script WIT31665.sql and execute against the Site Server database.

________________________________________________________________________________

Tracking #:

ADD847, ADF692, ADG014, ADG619, ADH815

WIT #:

45399

Fixed In:

\840\8.4.5.5

Description:

Divide by Zero errors are being returned during data aggregation.

Steps To Correct:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script WIT45399.sql and execute against the Site Server database.

________________________________________________________________________________

Tracking #:

2G13APM, ADH543

WIT #:

53375

Fixed In:

\840\8.4.5.5

Description:

The Sales History Reports are not including drop-ship sale transactions.

Steps To Correct:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script WIT53375.sql and execute against the Site Server database.

________________________________________________________________________________

Tracking #:

ADH125

WIT #:

52392

Fixed In:

\840\8.4.5.4

Description:

The Quantity on transfer-in is reported on the Recalculate Item Quantity preview for a transfer-in waiting to be posted. Furthermore, if this utility runs that quantity is updated and moved to the Quantity on Drop-ship PO.

Steps To Correct:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script WIT52392.sql and execute against the Site Server database.

________________________________________________________________________________

Tracking #:

ACT123, ACW326, ACX845, ACX996, ACZ743, ADC891, ADD231

WIT #:

27156

Fixed In:

\840\8.4.5.4

Description:

When you have automatic station locking enabled and all users are authorized to unlock other user's stations, you get an error that the user is not authorized when attempting to unlock another user's station.

Steps To Correct:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script WIT27156.sql and execute against the Site Server database.

________________________________________________________________________________

Tracking #:

1B21ABM, ADG212, ADE798

WIT #:

24701

Fixed In:

\840\8.4.5.4

Description:

When attempting to install a remote, receive the error, “Unable to connect to ODBC data source PD Temporary DSN”.

Progress made a correction for this, and we have created a DXRE 8.2 patch including this correction which can be used with DXRE 8.2 and CPSQL 8.4.5.x.
To install this patch, log into http://retailchannel.radiantsystems.com, go to Technical Services/Software Updates and download/install the DXRE 8.2 Patch.

________________________________________________________________________________

Tracking #:

ADF468

WIT #:

51045

Fixed In:

\840\8.4.5.4

Description:

Purchasing card transactions are not qualifying for the level 2 rate due to missing information.

________________________________________________________________________________

Tracking #:

ADG832

WIT #:

52180

Fixed In:

\840\8.4.5.4

Description:

The message "cdsLIE: Field 'XFER_QTY' not found" is given when trying to update the quantity received to a serialized item.

________________________________________________________________________________

Tracking #:

ADE204

WIT #:

51441

Fixed In:

\840\8.4.5.4

Description:

When receiving a drop ship po getting error message: "Conversion failed when converting from a character string to a unique identifer", when the sort order for the lines grid is "ascending" so that the find item line is the first line in the grid.

________________________________________________________________________________

Tracking #:

ADF739, ADF545,ADG052,ADE598,ADE572,ADF886,ADG137,ADF445

WIT #:

50542

Fixed In:

\840\8.4.5.4

Description:

You receive an error "CounterPoint has encountered an error and needs to close" when attempting to print receipts in 8.4.5.x using the new device framework.

________________________________________________________________________________

Tracking #:

ADF454

WIT #:

49132

Fixed In:

\840\8.4.5.4

Description:

The message "common field list not found" is showing on the Orders and Layaway reports for several orders and layaways.

________________________________________________________________________________

Tracking #:

ACY760

WIT #:

34419

Fixed In:

\840\8.4.5.4

Description:

When using the new device framework with starter data, each device is listed twice when replacing a workstation with a Radiant Bundle.

________________________________________________________________________________

Tracking #:

ADB499, ADC309, ADC203, ADD213, ADF396, ADF661

WIT #:

49023

Fixed In:

\840\8.4.5.3

Description:

If multiple cash drops are performed against a single drawer,  the Drawer Summary Journal skews the values in the Begin Amt, Trx Amt and Removed columns of the report.

Steps To Correct:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script WIT49023.sql and execute against the Site Server database.

________________________________________________________________________________

Tracking #:

ADF147

WIT #:

47500

Fixed In:

\840\8.4.5.3

Description:

Purchase Request Forms - header/line item/footer detail not printing properly when using user-defined batches or by users with no purchase request batch type defined.

________________________________________________________________________________

Tracking #:

ADF122

WIT #:

47421

Fixed In:

\840\8.4.5.3

Description:

As long as a user is a valid CounterPoint user, it is possible to activate a drawer in CPMobile.

________________________________________________________________________________

Tracking #:

ADF493

WIT #:

49175

Fixed In:

\840\8.4.5.3

Description:

CounterPoint gives an error: CounterPoint is already running, Devices will not be available for this instance if you exit out of CPSQL and then immediately log back in.

________________________________________________________________________________

Tracking #:

ADE118

WIT #:

47813

Fixed In:

\840\8.4.5.3

Description:

The message "No Customers in Range Selected" is returned from Customers/Reports/Statements for some customers with non-zero balances, if the allow email statements is checked in Setup/Customers/Control.

________________________________________________________________________________

Tracking #:

2E31ASR

WIT #:

47689

Fixed In:

\840\8.4.5.3

Description:

A user with no default receivings type batch file defined, cannot print receivers from a selected batch unless it is the first batch ID on file.

________________________________________________________________________________

Tracking #:

ADE827

WIT #:

46702

Fixed In:

\840\8.4.5.3

Description:

When emailing an invoice from Point of Sale/ Views/ View Tickets all active transactions (holds, orders, quotes, layaways and tickets) are emailed.

________________________________________________________________________________

Tracking #:

2E09ATS

WIT #:

45193

Fixed In:

\840\8.4.5.3

Description:

Received error "Ticket must be fully paid" when attempting to post a receiving for a drop-ship order containing 2 items (normal, and gridded), where a single cell was selected, and the drop-ship order was fully paid.

________________________________________________________________________________

Tracking #:

ADB181, ADE811

WIT #:

38422

Fixed In:

\840\8.4.5.3

Description:

Data Dictionary is not honoring default settings made to _APPLY_DOC_DISC for VT_PO_ORD_LIN.  If you set the default value to "N", the "Apply Document Discount?" field should not be selected on Purchase Request Item Lines.

________________________________________________________________________________

Tracking #:

ADA839, ADE542

WIT #:

38556

Fixed In:

\840\8.4.5.3

Description:

Statements will not print for customers set to receive Reports/ Receipts email for Email2, but not set to receive statements via email.

________________________________________________________________________________

Tracking #:

ADB320, ADA17, ADB318

WIT #:

38783

Fixed In:

\840\8.4.5.3

Description:

When using line item discount codes, sales tax amounts are sometimes not being reduced properly by the discounted amount.

________________________________________________________________________________

Tracking #:

ADE465

WIT #:

45987

Fixed In:

\840\8.4.5.3

Description:

Copy from user, Name, and Initial fields are skipped over when adding a new user.

________________________________________________________________________________

Tracking #:

ADE018, ADF911

WIT #:

49205

Fixed In:

\840\8.4.5.3

Description:

You receive the message "You must enter a value for Line identifier (LIN_GUID)" when attempting to import lines into the PO_PREQ_LIN table.  Prior to 8.4.5 you were able to import into this table.

________________________________________________________________________________

Tracking #:

ACX659, ACZ733, ADB750, ADF000

WIT #:

25443

Fixed In:

\840\8.4.5.3

Description:

When a ticket for an A/R customer that is a member of a loyalty program is tendered, the .rdlc receipt should show the points earned and current points balance.  The .rpt versions of the form did include these values.

________________________________________________________________________________

Tracking #:

ACU805, ACW530, ADE255

WIT #:

28688

Fixed In:

\840\8.4.5.3

Description:

The customer's name, address, and phone number did not print on the rdlc receipt form.

________________________________________________________________________________

Tracking #:

ADD003, ADD630, ADD971, ADE597

WIT #:

44008

Fixed In:

\840\8.4.5.2

Description:

AR Apply Open Credit process is removing AR_OPN_APPLY_TO lines for some documents, causing customer aging balances to not match the customer balance in Account Management.

  Steps To Correct:
  1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
  2. Select to Open a file and browse to the CounterPoint\Scripts directory.
  3. Select the script WIT44008.sql and execute against the Site Server database

________________________________________________________________________________

Tracking #:

ADD771

WIT #:

44884

Fixed In:

\840\8.4.5.2

Description:

Purchase Advice Report by Replenishment is omitting items from the report when adjust for quantity on PO is selected.  Even if there are fewer on PO than were sold during the period of replenishment.

Steps To Correct:
  1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
  2. Select to Open a file and browse to the CounterPoint\Scripts directory.
  3. Select the script WIT44884.sql and execute against the Site Server database.

________________________________________________________________________________

Tracking #:

ADD855

WIT #:

45194

Fixed In:

\840\8.4.5.2

Description:

You receive the message "cdsPoOrdHdr: Field 'IS_DROPSHIP_PO' not found.", when attempting to receive against a PO if Setup | Purchasing | Control is defined with a default receiver method of Unselected.

________________________________________________________________________________

Tracking #:

ADB865;ADD291

WIT #:

45209

Fixed In:

\840\8.4.5.2

Description:

Automatic station lock does not prevent a user from using the software on a station if the lock occurs when counterpoint is minimized to the taskbar.

________________________________________________________________________________

Tracking #:

ADE778

WIT #:

46614

Fixed In:

\840\8.4.5.2

Description:

When using Order Management on the Release Tab, if you select all tickets using the Select all button, you release all orders from all stores.  The sale of the original order is credited to the releasing store, creating incorrect data with sales for the releasing location overstated and sales for the 2nd location understated.

________________________________________________________________________________

Tracking #:

ADD564

WIT #:

45959

Fixed In:

\840\8.4.5.2

Description:

When there are multiple back orders on file for the same item \cell combination, and you select all backorders to be filled; the orders that have sufficient qty available are moved to the pick tab, but the Inventory and Inventory Cell quantities are not updated.  This results in out of sync quantities.  Running the recalc item quantity function corrects the issue.

________________________________________________________________________________

Tracking #:

ADE170

WIT #:

45269

Fixed In:

\840\8.4.5.2

Description:

The Top 10 Category Sales Based on Last 6 Weeks Company Level on the company page in dashboard is showing extremely inflated numbers.

________________________________________________________________________________

Tracking #:

ADE039, ADE136

WIT #:

45006

Fixed In:

\840\8.4.5.2

Description:

When running the automated credit card settlement as well as posting of tickets, you receive the message "Error attempting to load POS devices.  Devices will not be available".

________________________________________________________________________________

Tracking #:

ADD644

WIT #:

44339

Fixed In:

\840\8.4.5.2

Description:

The suggest fill qty function in the order management fill backorder tab, does not appear to be working properly for an item with a partial qty backordered, where additional qty has become available.

________________________________________________________________________________

Tracking #:

ADC885, ADE692

WIT #:

43032

Fixed In:

\840\8.4.5.2

Description:

If the output file path name is not the default path, the error "Unable to execute the specified file or program" will display when interfacing distributions for Peachtree 2009-2012 (Export).

________________________________________________________________________________

Tracking #:

ACZ938

WIT #:

41397

Fixed In:

\840\8.4.5.2

Description:

the message "Cannot find Stored Procedure pduser.PDIsPDUser" is given, when trying to open cpsql on an offline workstation.

________________________________________________________________________________

Tracking #:

ADB027, ADC192

WIT #:

38078

Fixed In:

\840\8.4.5.2

Description:

The Physical Count Edit list does not include gridded items when the checkbox for include uncounted quantities parameters is disabled, unless all cells of the gridded item have been counted.

________________________________________________________________________________

Tracking #:

ADD407

WIT #:

16855

Fixed In:

\840\8.4.5.2

Description:

A seemingly successful provisioning run (ProvisionDB.exe) still logs many warnings to CpSvcs.log citing 'Invalid object name: <<a view name>>"

________________________________________________________________________________

Tracking #:

2D05BTS

WIT #:

19107

Fixed In:

\840\8.4.5.1

Description:

Enhancement:  Support for Dynamics Great Plains 2010R2 Accounting Interface has been added.

________________________________________________________________________________

Tracking #:

2D05ATS

WIT #:

41711

Fixed In:

\840\8.4.5.1

Description:

Enhancement:  Support for Quickbooks US/CAN Version 2012 for both Direct and Export Accounting Interfaces have been added.

________________________________________________________________________________

Tracking #:

ADC522

WIT #:

41946

Fixed In:

\840\8.4.5.1

Description:

Unable to see document notes when performing customer specific purchase orders and viewing the customer order after modifying the toolbar to include document notes.

________________________________________________________________________________

Tracking #:

ADC219

WIT #:

41632

Fixed In:

\840\8.4.5.1

Description:

Top level directory is not copied to offline workstations when deploying offline to a new station

________________________________________________________________________________

Tracking #:

ADD525, ADD779

WIT #:

42424

Fixed In:

\840\8.4.5.1

Description:

Return tickets are not saved correctly in the PS_DOC_xxx tables when using Monetra or Moneris.

________________________________________________________________________________

Tracking #:

ADD198, ADD233

WIT #:

43267

Fixed In:

\840\8.4.5.1

Description:

The Post Tickets scheduled task receives an access violoation error message when there are no drawers to post.

________________________________________________________________________________

Tracking #:

ADD350, ADD374, ADD386, ADD566, ADD710, ADD757, ADD784, ADD791, ADE006, ADE012

WIT #:

43605

Fixed In:

\840\8.4.5.1

Description:

You are unable to perform a price override % in 8.4.5 due to the price box being read only in TouchScreen ticket entry.   You are not able to enter a percentage amount.  If the price override button is configured with a predefined override percentage amount, this functionality works.

________________________________________________________________________________

Tracking #:

ADD264

WIT #:

43387

Fixed In:

\840\8.4.5.1

Description:

Biometrics certified in a 64 bit TS/WAN setting.

________________________________________________________________________________

Tracking #:

ADD527

WIT #:

44148

Fixed In:

\840\8.4.5.1

Description:

Debit refunds are not working in CPSQL v8.4.5 when using Moneris

________________________________________________________________________________

Tracking #:

ADA100, ADB709

WIT #:

43883

Fixed In:

\840\8.4.5.1

Description:

Additional logging has been added in Counterpoint to determine exactly when/if a swiped credit card transaction is converted to a munaually entered card transaction.
User should check "Enable POS device logging" in Setup/System/Workstations.
All log entries will appear in the C:\Program Files\Radiant Systems\CounterPoint\CPSQL.1\Logs\CPLogs\TEDevices.log with "MSR_SWIPE=>".

________________________________________________________________________________

Tracking #:

ADD514

WIT #:

43962

Fixed In:

\840\8.4.5.1

Description:

If you have 'prompt for line information' checked in Setup / purchasing / control you cannot enter lines on a receiver.

________________________________________________________________________________

Tracking #:

ADA271

WIT #:

36906

Fixed In:

\840\8.4.5.1

Description:

The Quantity On Hand value is being set to a negative value when the user selects a reason code of Scrap for non-inventory items.

________________________________________________________________________________

Tracking #:

ADD861

WIT #:

44821

Fixed In:

\840\8.4.5.1

Description:

user's are prompted to clock-in every time they enter ticket entry or cpsql in general when connecting over Terminal Services and the app and terminal server are in different time zones.

________________________________________________________________________________

Tracking #:

ADD920

WIT #:

44825

Fixed In:

\840\8.4.5.1

Description:

You receive the message "Could not load file or assembly 'CpSvcsCoreServer, Version=8.4.5.0, Culture=neutral, PublicKeyToken=72771d0b7fd3788a' or one of its dependencies.  The located assemlby's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040) "when attempting to configure services after installing 8.4.5 and CPMobile.  CPServices will not start.

________________________________________________________________________________

Tracking #:

ADD744, ADD756, ADD859, ADD689,ADD193, ADD836, ADD857, ADD943

WIT #:

44745

Fixed In:

\840\8.4.5.1

Description:

Sales history conversion is reporting the error: Alter: USP_UPG_HIST_ALTER_84] Cannot find the object "dbo.PS_ORD_HIST_LIN_PO" because it does not exist or you do not have permissions.

________________________________________________________________________________

Tracking #:

2D01ATS

WIT #:

44383

Fixed In:

\840\8.4.5.1

Description:

The fields, SY_USR.LST_LOGIN_WKSTN_NAM and SY_USR.LST_TE_LOGIN_WKSTN_NAM do not honor the client name when connecting in a WAN environment.

NOTE: Customizations dependent on these fields may be affected for users running in WAN environments.

________________________________________________________________________________

Tracking #:

ADD275, ADD714

WIT #:

44384

Fixed In:

\840\8.4.5.1

Description:

When using the Update package to upgrade CPSQL to 8.4.5, the ClientSetup.exe file is not being installed.

________________________________________________________________________________

Tracking #:

2C29BTS

WIT #:

44444

Fixed In:

\840\8.4.5.1

Description:

CC Encryption will not work with custom customer maintenance forms when working against a view.

________________________________________________________________________________

Tracking #:

2C29ATS

WIT #:

44492

Fixed In:

\840\8.4.5.1

Description:

There is no indication in a maintenance form that the card device has been activated.

________________________________________________________________________________

Tracking #:

ADD290, ADD720, ADE214

WIT #:

21911

Fixed In:

\840\8.4.5.1

Description:

"Invalid user-id/password provided for "mgr"" error opening Management Console

________________________________________________________________________________

Tracking #:

ACY574, ACY679

WIT #:

33957

Fixed In:

\840\8.4.5.1

Description:

By removing the ability to disallow multiple application instances on a workstation, users that open multiple instances of CPSQL in 8.39 and 8.42 (which is allowed), now receive errors which they did not see before which end up generating support calls.

________________________________________________________________________________

Tracking #:

ACU200

WIT #:

35828

Fixed In:

\840\8.4.5

Description:

When launching Touchscreen Editor in Touchscreen Setup, the user received Unable to Load Images errors and Access violation errors on CounterPoint.exe and NTDLL.DLL when closing Touchscreen Editor.

Steps to Correct:
  Add 2 DWord Registry keys to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Synchronics\CounterPoint\8.0\Options with the following settings:
1.  DWord (32 bit), GDICacheMaximumSize, 100, decimal
2.  DWord (32 bit), GDICacheShrinkSize, 50, decimal
Note: You can increase the Maximum Size incrementally, but Shrink Size should not exceed half of Maximum Size.

________________________________________________________________________________

Tracking #:

ACX724, ADA162

WIT #:

39240

Fixed In:

\840\8.4.5

Description:

You receive the message "Apply process cancelled. Invalid customer balance." when attempting to apply A/R credits to customer documents and data was upgraded from V7 containing balance forward customers with debit and credit memos.  If you are experiencing this issue and did NOT correct it in 8.4.4.5 using WIT32833.sql.

 Steps To Correct:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script WIT39240-RepairScript.sql and execute against the HUB Server database.

________________________________________________________________________________

Tracking #:

ACZ820, ACZ837

WIT #:

39311

Fixed In:

\840\8.4.5

Description:

If an item does not have a barcode on file, you can add the same barcode that is on file for another item multiple times.

Steps To Correct:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script WIT39311.sql and execute against the Site Server database.

Note: This script is intended to identify items with duplicate barcodes. It is NOT intended to clear any item with duplicate barcode since we have no way of knowing which barcode that the user wants to keep and which barcode that user wants to clear. Therefore, we recommend that users run this script to identify the items with duplicate barcodes, and then go co CounterPoint Item Screen to replace the barcodes that user chooses.

________________________________________________________________________________

Tracking #:

ACY540

WIT #:

39236

Fixed In:

\840\8.4.5

Description:

Quotes are being repriced if a quantity override message is displayed on the screen when recalling the quote.

________________________________________________________________________________

Tracking #:

ACT551

WIT #:

36286

Fixed In:

\840\8.4.5

Description:

General Journal distributions that span across multiple periods do not import correctly into Peachtree Accounting. Specifically, the transactions are imported into the "current period" and not under the actual period for the transaction.

________________________________________________________________________________

Tracking #:

ACX190

WIT #:

36315

Fixed In:

\840\8.4.5

Description:

When generating email customer statments, all of the customers are being processed after each individual customer is emailed.

________________________________________________________________________________

Tracking #:

ADA713

WIT #:

37705

Fixed In:

\840\8.4.5

Description:

Encountering an unhandled exception error when attempting to run a report using the CRVIEW utility.

________________________________________________________________________________

Tracking #:

1L27APC

WIT #:

37930

Fixed In:

\840\8.4.5

Description:

(Available on Download Image Only)
On some systems, the local instance of the SQL Server cannot be found by our default method of detection, even though it is present. This can be due to numerous reasons, including security settings. The result is that you are forced to choose "Other computer" and enter the local instance there when prompted for the SQL Server credentials. This allows us to query the SQL server with the actual name and instance.

Design change such that if the local instance can't be found, the dialog to choose the Local instance or Other computer is not displayed. Instead, you are taken immediately to the dialog that asks for the SQL Server settings.

________________________________________________________________________________

Tracking #:

ACY016, ACY428, ACY983, ACZ598, ADA419, ADA613, ADA742, ADB298

WIT #:

38813

Fixed In:

\840\8.4.5

Description:

Item costs are not correct when importing receivers from a CSV file, and selecting to import the cost.

________________________________________________________________________________

Tracking #:

ACZ297, ADB076, ADA342, ADC758

WIT #:

38838

Fixed In:

\840\8.4.5

Description:

PDC triggers appear to be firing incorrectly and updating all records with bad values in different tables.

________________________________________________________________________________

Tracking #:

ADB272

WIT #:

38622

Fixed In:

\840\8.4.5

Description:

After updating to CPSQL 8.4 and using the new device framework after previously using the legacy framework with an MSR defined on the workstation, receiving the message "Unable to open MSR" when attempting to maintain store credits.

________________________________________________________________________________

Tracking #:

ACK792

WIT #:

38670

Fixed In:

\840\8.4.5

Description:

Orders partially picked through Order Management show non-shipped lines as fully shipped.

________________________________________________________________________________

Tracking #:

2B27ATS

WIT #:

34467

Fixed In:

\840\8.4.5

Description:

The ProvisionDb utility fails poorly when it encounters a Data Sync table with a schema of "pduser".

________________________________________________________________________________

Tracking #:

ACX736, ADA278, ADA165

WIT #:

34381

Fixed In:

\840\8.4.5

Description:

Drawer sessions are not persisting to the site server

________________________________________________________________________________

Tracking #:

1K01ARA

WIT #:

34712

Fixed In:

\840\8.4.5

Description:

Data migration is hanging when migrating Inventory records when there are over 1 million DX_INVENTORY records.

________________________________________________________________________________

Tracking #:

2B27BTS

WIT #:

35914

Fixed In:

\840\8.4.5

Description:

Management Console times out when attempting to display the Communication Detail tab for offline workstations of larger client deployments.

________________________________________________________________________________

Tracking #:

ACY333

WIT #:

35916

Fixed In:

\840\8.4.5

Description:

Report parameters not passed to offline stations

________________________________________________________________________________

Tracking #:

ACZ543, ADA168

WIT #:

35962

Fixed In:

\840\8.4.5

Description:

When you add a deposit to an existing backorder or special order, you will receive the message: "Quantity shipped plus quantity left on the order cannot exceed the pre-release quantity on order.".

________________________________________________________________________________

Tracking #:

ACX567, ADB575

WIT #:

35256

Fixed In:

\840\8.4.5

Description:

Experienceing data aggregation issues following the upgrade to 8.4.4.2 from 8.39.  Data is being aggregated, but the process is too slow to allow aggs to 'catch up'.

________________________________________________________________________________

Tracking #:

ACZ428, ADB125, ADC770

WIT #:

35276

Fixed In:

\840\8.4.5

Description:

A return transaction made on a CPMobile device will get an authorization code for the negative credit card transaction.

________________________________________________________________________________

Tracking #:

ACX769

WIT #:

34174

Fixed In:

\840\8.4.5

Description:

When releasing individual lines from a Special Order in TSTE, the deposit amount applied is not correctly calculated.

________________________________________________________________________________

Tracking #:

ACY224, ACX712, ACW514, ACW552

WIT #:

34273

Fixed In:

\840\8.4.5

Description:

FileSync is not synchronizing the top-level directory between the Hub server and offline workstation.

________________________________________________________________________________

Tracking #:

ACW868, ADB235

WIT #:

32083

Fixed In:

\840\8.4.5

Description:

When attempting to change Regular Price using the Set Price Based on (Advanced) radio button in the Price Calculator of Price Sheets, user receivers the error cdsImPrcMaster: Field

________________________________________________________________________________

Tracking #:

ACW438

WIT #:

32647

Fixed In:

\840\8.4.5

Description:

if you attempt to copy a purchase request that had a gridded item deleted and has already been posted, it will show a total quantity for a gridded item but not cell quantities.

________________________________________________________________________________

Tracking #:

ACX334

WIT #:

32726

Fixed In:

\840\8.4.5

Description:

When importing freight, the "on freight conflict" setting isn't behaving as expected.

________________________________________________________________________________

Tracking #:

ACX816

WIT #:

32749

Fixed In:

\840\8.4.5

Description:

Custom programs write a confused connection string to the output ini file if you use SQL Authentication to get to your SQL database

________________________________________________________________________________

Tracking #:

ACV720, ACV154

WIT #:

32768

Fixed In:

\840\8.4.5

Description:

Maintain A/R Documents and Cash Receipts allow overpayment of ticket/debit memo documents, resulting in a negative open amounts which cannot be handled by Apply Credits to A/R Documents utility.

________________________________________________________________________________

Tracking #:

ACR566, ACU075, ACV709,ACW723

WIT #:

32882

Fixed In:

\840\8.4.5

Description:

You receive the message: " Reconciling an inactive drawer is not allowed", if you attempt to reconcile a drawer session that has already been reconciled, and there are no active drawer sessions on file.

________________________________________________________________________________

Tracking #:

ACX985, ACZ311

WIT #:

32903

Fixed In:

\840\8.4.5

Description:

PDActivate failures are occurring with the error unable to connect to temp DSN connection when activating a Remote site database in 8.4.x using the new installation process. The failure occurs between the initial activation without the Rules file and the second activation with the Rules file, after the msdelta.sql script is run.

________________________________________________________________________________

Tracking #:

ACV920, ACW970, ACW974, ACX116, ACX094, ACX279, ACX445, ACV803, ACX982

WIT #:

32950

Fixed In:

\840\8.4.5

Description:

Drawer summary journal does not report merchandise and non-merchandise totals correctly when the event date does not match the posting date for tickets.

________________________________________________________________________________

Tracking #:

ACW956

WIT #:

32994

Fixed In:

\840\8.4.5

Description:

When adding a deposit to an order using a store credit , the credit is redeemed but no deposit is added to the order.

________________________________________________________________________________

Tracking #:

ACX235, ACY564

WIT #:

31747

Fixed In:

\840\8.4.5

Description:

You receive the message "Cannot open Table Dictionary DBISAM Engine Error # 11010 Table or backup file ‘Tables’ does not exist" when attempting to complete/total a ticket through CPMobile, if the TopLevelCache\System\Dictionary directory does not exist on the CounterPoint server.

________________________________________________________________________________

Tracking #:

ACX233, ADC234

WIT #:

31883

Fixed In:

\840\8.4.5

Description:

Received the error message "Given Key was not present in the dictionary" when attempting to register a workstation as an offline workstation for a remote site server.

________________________________________________________________________________

Tracking #:

1G29APC

WIT #:

29928

Fixed In:

\840\8.4.5

Description:

Design change to ClientSetup.exe to issue a warning message if you attempt to install a second workstation on the server. A workstation is automatically assed to the server during the server install.

________________________________________________________________________________

Tracking #:

ACW195

WIT #:

29964

Fixed In:

\840\8.4.5

Description:

The field for Admission tickets on the Item record is not replicated to the remotes. The field is marked as do not replicate in the standard rules file shipped with CounterPoint. This field should be replicated to all sites. The field is IM_ITEM.IS_ADM_TKT.

________________________________________________________________________________

Tracking #:

ACW122, ACW516

WIT #:

30506

Fixed In:

\840\8.4.5

Description:

The message "Failed to copy field "ATTR_COD_6" in dataset "cdsImItem:Setting property AttributeCode6 failed: The property path is invalid. 'AttributeCode6'"." is displayed when attempting to print receipts using the RDLC framework while Item Attribute 6 is enabled for an item on the ticket.

________________________________________________________________________________

Tracking #:

ACW470

WIT #:

30563

Fixed In:

\840\8.4.5

Description:

The tax amount on the X-tape is incorrect if there are 2 drawer sessions on file for the same drawer, and you choose to print drawer session detail.  It is reporting the same tax amount for both drawer sessions.

________________________________________________________________________________

Tracking #:

ACR350, ACQ992, ACU063, ACW271

WIT #:

30599

Fixed In:

\840\8.4.5

Description:

Cpsql locks up when previewing the receivings history report (summary) when the report is run for a large event range.

________________________________________________________________________________

Tracking #:

ACW392;ACX179

WIT #:

30647

Fixed In:

\840\8.4.5

Description:

If enabled, a local security setting in Windows enforces a password policy that causes the installation or activation of a multisite database to fail with the error: "Unable to connect to PD Temporary DSN".

________________________________________________________________________________

Tracking #:

ACW564

WIT #:

30706

Fixed In:

\840\8.4.5

Description:

When upgrading from 8.4.3.2 to 8.4.4 using the servicepackupdatefor84.sql, receives the error:  Error in statement # 203 "The constraint 'PK_PS_DEV_LD_CONFIG' is being referenced by table 'PS_DEV_LD_MSG', foreign key constraint FK_PS_DEV_LD_MSG_PS_DEV_LD_MSG_SET' Could not drop constraint. See previous errors" when the database had partially corrected constraints on the LD tables.

________________________________________________________________________________

Tracking #:

ACV191, ACX080

WIT #:

30828

Fixed In:

\840\8.4.5

Description:

Validated returns are incorrectly reporting the cost of an item as $0 if an item is ordered prior to receiving the item, and the last cost on the item is $0.

________________________________________________________________________________

Tracking #:

ACV491

WIT #:

30953

Fixed In:

\840\8.4.5

Description:

The following error message is displayed when attempting to apply open credits to customer accounts if the CUST_NO field contains an apostrophe: "Incorrect syntax near 'xxxxxxxxxxxxxxx'
Unclosed quotation mark after the character string ' order by VI_APPLY_TO_GRPS.CUST_NO, VI_APPLY_TO_GRPS.DOC_DAT '.".

________________________________________________________________________________

Tracking #:

ACV708, ACV771, ACV911, ACV519, ACW249, ACW702

WIT #:

30990

Fixed In:

\840\8.4.5

Description:

When releasing individual lines from an order in TSTE, the deposit amount applied is not correctly calculated based on the item(s) being released.  The entire order deposit is applied to the partial release.

________________________________________________________________________________

Tracking #:

ACV756

WIT #:

30995

Fixed In:

\840\8.4.5

Description:

When attempting to activate a drawer on an 8.4.3.2 offline station, the message ''Arithmetic overflow error converting expression to data type int'' appears.

________________________________________________________________________________

Tracking #:

ACW812

WIT #:

31240

Fixed In:

\840\8.4.5

Description:

Data Verify gives the message "Unexpected error: Field ALLOW_VAL_RET_FOR_NOF_CUST not found" when run on the SY_PS_SEC_COD table.

________________________________________________________________________________

Tracking #:

ACU762, ACU768

WIT #:

28662

Fixed In:

\840\8.4.5

Description:

Receiving error "Error Initializing Parameter %1" when trying to go into Setup / Point of Sale / Devices, and you have a Line Display Configured without a selected message set in the new device framework.

________________________________________________________________________________

Tracking #:

ACS391, ACU446, ACU358, ACU798

WIT #:

29744

Fixed In:

\840\8.4.5

Description:

The Agg process times out while using large customer DB's.

________________________________________________________________________________

Tracking #:

ACW056

WIT #:

29870

Fixed In:

\840\8.4.5

Description:

The 838 to 843 Multi Site update process activated some remote databases instead of just updating them.

________________________________________________________________________________

Tracking #:

ACJ301, ACW382

WIT #:

29043

Fixed In:

\840\8.4.5

Description:

Distributions are randomly not being marked as interfaced during the interface process to the account package

________________________________________________________________________________

Tracking #:

ACU335

WIT #:

28305

Fixed In:

\840\8.4.5

Description:

The start menu shortcut is not being created for CP Workstations by clientinstall.exe

________________________________________________________________________________

Tracking #:

ACU109, ACX538, ADA139

WIT #:

28326

Fixed In:

\840\8.4.5

Description:

The error message "Login failed for user 'sa'" is rendered during the install process if you choose Other Computer, and enter in SQL authentication credentials other than "sa" when prompted for SQL Server information .

________________________________________________________________________________

Tracking #:

ACU499

WIT #:

28429

Fixed In:

\840\8.4.5

Description:

(Available on Download Image Only)
When running ClientSetup.exe or Setup.exe, Start Menu Program group shortcuts are not created if the program group specified during installation contains special characters such as a backslash.

________________________________________________________________________________

Tracking #:

ACR522

WIT #:

25466

Fixed In:

\840\8.4.5

Description:

You receive the message: "Processing was aborted due to the following system error: No record found to get column value. [SQL: Select VAL_SCRAP_INV, SCRAP_REASON_COD from PS_REAS_COD WHERE REAS_COD = 'SCRAP']",  when attempting to post tickets if you have created a return and used a reason code and then delete the reason code from Setup | Point of Sale | Reason Codes prior to posting.

________________________________________________________________________________

Tracking #:

ACW233, ADA213, ADA368, ADA906

WIT #:

25436

Fixed In:

\840\8.4.5

Description:

When a Gift Card is tendered on a ticket, the .RDLC form does not print the GC number or remaining balance.

________________________________________________________________________________

Tracking #:

ACQ816

WIT #:

24676

Fixed In:

\840\8.4.5

Description:

When you use the copy from option to create a new item that is a Bill of Material item, the item does not show up in Quick Assemblies as a parent item.

________________________________________________________________________________

Tracking #:

ACR929

WIT #:

25884

Fixed In:

\840\8.4.5

Description:

When a grid dimension has a leading space for the DIM_x_UPR and the DIM_x value, tickets created with these items give a "Ticket has invalid gridded item cells" error during the posting process.

________________________________________________________________________________

Tracking #:

ACS935

WIT #:

26988

Fixed In:

\840\8.4.5

Description:

Receiving the message "Error -2147206398 Memory Full." when attempting to run the stock status report and double clicking on the pie chart for the APPAR category in DemoSport.

________________________________________________________________________________

Tracking #:

ACU257

WIT #:

28235

Fixed In:

\840\8.4.5

Description:

The 8.4 Offline Ticket Entry icon has been renamed to indicate that it is for offline mode.

________________________________________________________________________________

Tracking #:

ACO722, ACW120, ADA602, ADC925

WIT #:

22067

Fixed In:

\840\8.4.5

Description:

The incorrect cell value is sold when you are using Sales Kits with gridded items, and substitute with other cells, and prompt for cells is enabled.

________________________________________________________________________________

Tracking #:

ACO833

WIT #:

22173

Fixed In:

\840\8.4.5

Description:

Loyalty point balances reset to 0 if you perform a lookup on the loyalty point field, and select the same loyalty program.

________________________________________________________________________________

Tracking #:

ACM395, ACM207, ACB765, ACN969, ACN970, ACO978, ACO979, ACO834, ACO977, ACO645, ACP598, ACP790, ACQ397, ACV297

WIT #:

20772

Fixed In:

\840\8.4.5

Description:

Orders and tickets were randomly being duplicated.

________________________________________________________________________________

Tracking #:

ACN446, ADA640

WIT #:

20441

Fixed In:

\840\8.4.5

Description:

Negative (credit) values are not properly populated in the APBATCH.CSV when vouchering receivings using the ACCPAC Export interface

________________________________________________________________________________

Tracking #:

ACP981

WIT #:

23604

Fixed In:

\840\8.4.5

Description:

The "Clear Line Discount" button in touchscreen ticket entry always displays "Button current not available" even if you have a Line discount on the ticket.

________________________________________________________________________________

Tracking #:

ACK048

WIT #:

17390

Fixed In:

\840\8.4.5

Description:

The View Gridded Item Zoom process over 5 minutes to display if there are thousands of records in the IM_INV_CELL table for the item.  It has also caused CounterPoint to time out.

________________________________________________________________________________

Tracking #:

ACL469

WIT #:

18406

Fixed In:

\840\8.4.5

Description:

If a grid dimension is defined as "QTY", you are unable to enter adjustments for any cell containing that grid dimension.

________________________________________________________________________________

Tracking #:

ABY697

WIT #:

14115

Fixed In:

\840\8.4.5

Description:

When posting Quick Assemblies you are prompted to print tags but none are printed.

________________________________________________________________________________

Tracking #:

ACF719

WIT #:

14392

Fixed In:

\840\8.4.5

Description:

With button menus active and gel buttons on, the text of the menu item wraps on the button, but with gel buttons off, the text does not wrap and is only centered so it cuts off left and right if the text is too long.

________________________________________________________________________________

Tracking #:

ACF747, ACI396, ACP733

WIT #:

14409

Fixed In:

\840\8.4.5

Description:

You will receive the message  “Field ‘TRK_METH’ not found” in Inventory | Quick Assembly | Enter if a user’s Default Form view is set to ‘Table view’ or when you switch from Record View to Table View.

________________________________________________________________________________

Tracking #:

ACH284

WIT #:

15309

Fixed In:

\840\8.4.5

Description:

When the column code STR_ID has been customized to default to a specific store ID, you will receive the error message "Error: Store has unposted tickets. You must post all tickets before making this change.", when selecting the menu choice Setup/ Point of Sale/ Stores.

________________________________________________________________________________

Tracking #:

ACZ632

WIT #:

35722

Fixed In:

\840\8.4.4.5

Description:

Sales tax does not calculate after selecting a customer ship to address that does not have a tax code defined.  This is only an issue if you change the ship to for the customer, and your setup for the Store is set to use the Customer tax code.  You must enter a tax code to complete the ticket.

________________________________________________________________________________

Tracking #:

ACY533

WIT #:

36249

Fixed In:

\840\8.4.4.4

Description:

The drawer summary journal shows incorrect values for foreign currency conversion rates, if the drawer is manually counted prior to post.

Steps To Correct:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory.
3. Select the script WIT34003.sql and execute against the Site Server database.

________________________________________________________________________________

Tracking #:

ACZ415

WIT #:

35243

Fixed In:

\840\8.4.4.4

Description:

In Order Management, it was no longer possible to call up an order in the order number field, then press the spacebar to select the document.

________________________________________________________________________________

Tracking #:

ACZ417

WIT #:

35245

Fixed In:

\840\8.4.4.4

Description:

Some orders are not being moved through phases properly in order management.

________________________________________________________________________________

Tracking #:

ACU283, ACV064

WIT #:

28257

Fixed In:

\840\8.4.4.4

Description:

Change to the service pack installation script such that on an Offline workstation, you are no longer prompted with the SQL Server information dialog since an Offline workstation must use the default instance on the local machine.

________________________________________________________________________________

Tracking #:

ACX472, ACX813

WIT #:

30011

Fixed In:

\840\8.4.4.3

Description:

The Customer Orders button in Receivings > Enter is enabled for non-customer generated Purchase Orders when you specify certain settings for the Select Receivings Mode.

________________________________________________________________________________

Tracking #:

ACX402

WIT #:

32046

Fixed In:

\840\8.4.4.3

Description:

Invoices are not printing in a specific order when releasing orders through order management.

________________________________________________________________________________

Tracking #:

ACX266

WIT #:

33056

Fixed In:

\840\8.4.4.3

Description:

Data migration is hanging when migrating Inventory records when there are over 1 million DX_INVENTORY records.

________________________________________________________________________________

Tracking #:

ACX652, ACZ029

WIT #:

32597

Fixed In:

\840\8.4.4.3

Description:

Using Order Management causes severe slowness when editing, searching, or moving orders through phases.

________________________________________________________________________________

Tracking #:

ACY299

WIT #:

33563

Fixed In:

\840\8.4.4.3

Description:

The file BWGACCE11.EXE for the direct interface to BusinessWorks 2011 is missing from the 8.4.4 service pack.

________________________________________________________________________________

Tracking #:

1J04ATS

WIT #:

33063

Fixed In:

\840\8.4.4.2

Description:

When printing the Drawer Summary Journal/History or Z-Tape Journal/History reports, nothing appears in the Tender section for any of the paycodes. 

Steps To Correct:
1.  If you have not previously performed the fixes as described on Tracking# ACT134, please do so. 
2.  If you have performed the fixes described in Tracking # ACT134 and are seeing this issue, do the following:
        a.  At the Hub ONLY, open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
        b.  Select to Open a file and browse to the CounterPoint\Scripts directory
             1.  For users who have upgraded to 8.4.x and converted part or all their history, select the scripts named:
                  a)WIT28339-IdentifyBadData.sql and execute against the Hub server.
                  b)WIT28339-RepairData.sql and execute against the Hub server.

3.  For Users who have started but not completed the history conversion should allow the process to fully complete before running this script.  (this script scans all history and can be run multiple times with no adverse effect).
                  a)WIT28339-MixedConversionFix.sql and execute against the Hub server.

4.  For users who have upgraded to 8.4.x and not started converting their history, select the script named:
                  a)WIT28339-UpdateProcessFix.sql and execute against the Hub server.

________________________________________________________________________________

Tracking #:

1I28ATS

WIT #:

11143

Fixed In:

\840\8.4.4.2

Description:

When you use the Copy PO button to create an allocated PO, and you press the  "OK"  button on the item quantity allocation grid, the error: "You must enter a value for Purchase request #" is displayed.

________________________________________________________________________________

Tracking #:

1H31ATS

WIT #:

31442

Fixed In:

\840\8.4.4.1

Description:

The 8.4.4 service pack installation does not automatically create the CPMobile form groups MOBILEBT, MOBILEEM, or MOBILES.  This is because the form groups are created by msPredefinedData.sql, which is not run automatically during the service pack install process.   

Steps to Correct:
1. Enter into the CounterPoint menu screen.
2. Select System > Utilities > Pre-defined Data.
3. Click the Update button.

________________________________________________________________________________

Tracking #:

ACG815,ACG750,ACG378, ACI670, ACI976, ACL319, ACO426

WIT #:

15177

Fixed In:

\840\8.4.4.1

Description:

RadConnect configuration for destination group becomes corrupted or lost sometimes during registration.

________________________________________________________________________________

Tracking #:

ACT163, ACT230, ACT248, ACS810

WIT #:

18555

Fixed In:

\840\8.4.4.1

Description:

If IsServiceNodeServer = "false" in the service config file, communications from client nodes (e.g. offline stations) will be rejected.

________________________________________________________________________________

Tracking #:

1I28ADB

WIT #:

32904

Fixed In:

\840\8.4.4.1

Description:

"Scan with Camera" functionality in CPMobile is broken

________________________________________________________________________________

Tracking #:

2B27DTS

WIT #:

31407

Fixed In:

\840\8.4.4.1

Description:

Unable to complete (hold or sell) a transaction in CPMobile that contains a miscellaneous sales kit.

________________________________________________________________________________

Tracking #:

ACU968

WIT #:

28852

Fixed In:

\840\8.4.4.1

Description:

The 8.4 Update guide stated that if upgrading from version 8.3.7, it was required to upgrade to 8.3.8 before updating to 8.4.  It was modified to state that you should upgrade directly to 8.3.9 with the latest service pack before updating to version 8.4.

________________________________________________________________________________

Tracking #:

ACS678, ACV387, ACV813

WIT #:

27856

Fixed In:

\840\8.4.4.1

Description:

The EBT balance on receipts is printing cash balance and not food stamp balance when EBT transactions are processed with FDMS.

________________________________________________________________________________

Tracking #:

1H01BTS

WIT #:

27992

Fixed In:

\840\8.4.4

Description:

Enhancement:  A Caps Lock On message is displayed on login screens when the setting on the workstation is selected to help prevent login lock outs due to password case-sensitivity.

________________________________________________________________________________

Tracking #:

1G22PTS

WIT #:

28089

Fixed In:

\840\8.4.4

Description:

Enhancement:  Added support for the Quickbooks version 2011 accounting package to CPSQL version 8.4.

________________________________________________________________________________

Tracking #:

1G22QTS

WIT #:

28186

Fixed In:

\840\8.4.4

Description:

Enhancement:  Set the default logging for all programs and services to DEBUG.

________________________________________________________________________________

Tracking #:

1G22MTS

WIT #:

26848

Fixed In:

\840\8.4.4

Description:

Enhancement:  Added the "View customer orders" button to the Receiving's Enter and Receiving's History forms.

________________________________________________________________________________

Tracking #:

1G22NTS

WIT #:

27330

Fixed In:

\840\8.4.4

Description:

Enhancement:  Added Item SKU architecture to CPSQL to be used by CPmobile POS.

________________________________________________________________________________

Tracking #:

1G22OTS

WIT #:

27366

Fixed In:

\840\8.4.4

Description:

Enhancement:  Allow the receiving of imports using vendor item numbers instead of item numbers

________________________________________________________________________________

Tracking #:

1G22LTS

WIT #:

25781

Fixed In:

\840\8.4.4

Description:

Enhancement:  Added  support for Businessworks 2011 (version 12) accounting package to CPSQL version 8.4.

________________________________________________________________________________

Tracking #:

1G22ITS, ACR291

WIT #:

24817

Fixed In:

\840\8.4.4

Description:

Enhancement:  Support EMV (Chip and pin) for Canadian Moneris solution.

________________________________________________________________________________

Tracking #:

1G22KTS

WIT #:

25307

Fixed In:

\840\8.4.4

Description:

Enhancement:  Added ability to add both a header and line level discount to purchase orders.

________________________________________________________________________________

Tracking #:

1G22STS

WIT #:

29038

Fixed In:

\840\8.4.4

Description:

Enhancement:  Added a Grid view to Inventory detail.

________________________________________________________________________________

Tracking #:

1H01CTS

WIT #:

28626

Fixed In:

\840\8.4.4

Description:

Enhancement:  Added a credit card authentication only (aka pre-auth) call in CPGateway

________________________________________________________________________________

Tracking #:

1G22TTS

WIT #:

29252

Fixed In:

\840\8.4.4

Description:

Enhancement:  Added line display message events for "Void Item" and "Void Ticket".

________________________________________________________________________________

Tracking #:

1G22UTS

WIT #:

29431

Fixed In:

\840\8.4.4

Description:

Enhancement:  Added support for MAS90 V4.4 accounting package to CPSQL version 8.4.

________________________________________________________________________________

Tracking #:

1H01ATS

WIT #:

17163

Fixed In:

\840\8.4.4

Description:

Enhancement:  Enhanced RegisterNode utility to prompt users for which stores are managed by a site when they are registering a site to the hub.

________________________________________________________________________________

Tracking #:

1G22FTS

WIT #:

15370

Fixed In:

\840\8.4.4

Description:

Enhancement:  Modified code to allow for the retrieval of hold tickets from the local offline database.

________________________________________________________________________________

Tracking #:

1G22ETS

WIT #:

5111

Fixed In:

\840\8.4.4

Description:

Enhancement:  Modified the validated returns feature to reuse credit card payment information when processing refunds when possible.

________________________________________________________________________________

Tracking #:

1G22HTS

WIT #:

24425

Fixed In:

\840\8.4.4

Description:

Enhancement:  Added basic mobile POS functionality.

________________________________________________________________________________

Tracking #:

1G22JTS

WIT #:

24897

Fixed In:

\840\8.4.4

Description:

Enhancement:  Added scale support in new device framework.

________________________________________________________________________________

Tracking #:

1G22GTS

WIT #:

20617

Fixed In:

\840\8.4.4

Description:

Enhancement:  Allow Moneris debit card refunds in ticket entry.

________________________________________________________________________________

Tracking #:

ACN457

WIT #:

20384

Fixed In:

\840\8.4.4

Description:

In previous versions, Ticket Notes would duplicate on the Ticket Edit List and Sales Reports. This error has been correct so that ticket notes are not duplicated.

________________________________________________________________________________

Tracking #:

ACM107, ACM394

WIT #:

18848

Fixed In:

\840\8.4.4

Description:

When selling a Misc. Kit that contains a component item with a qty of 0, CounterPoint exits with no error message.

________________________________________________________________________________

Tracking #:

1G22CTS

WIT #:

22542

Fixed In:

\840\8.4.4

Description:

Increased the allowed characters displayed for the following in Ticket Entry and Touchscreen Ticket Entry:
Profile Code labels
Profile Code entry/edit values
Profile Code descriptions (to the right of the lookup)
Sale Rep entry/edit values
Sales Rep descriptions (to the right of the lookup)
Return Reason Code entry/edit values
Return Reason Code descriptions (to the right of the lookup)
Tax Override Reason Code entry/edit values Tax Overrid Reason Code descriptions (to the right of the lookup)

________________________________________________________________________________

Tracking #:

ACQ379

WIT #:

24483

Fixed In:

\840\8.4.4

Description:

The ECommerce Import functionality rejects orders for customers that require a purchase order number, or assigned to a customer category which requires a PO number to be entered.

________________________________________________________________________________

Tracking #:

ACG676, ACQ134, ACQ991, ACS223

WIT #:

23957

Fixed In:

\840\8.4.4

Description:

In 8.4.3, the Drawer Summary Journal was incorrectly showing Pay-Ins as Negative Values. Pay-Out values were behaving normally. The behavior of Pay-Ins was corrected to show as a positive value in 8.4.4

________________________________________________________________________________

Tracking #:

ACN847

WIT #:

20770

Fixed In:

\840\8.4.4

Description:

Getting "label query did not return any matching rows" when trying to print labels from Inventory/ Labels from Tags, for tags created for a Purchase Request Post event, but only after the receiving for the PO has been posted.

________________________________________________________________________________

Tracking #:

ACP783

WIT #:

23585

Fixed In:

\840\8.4.4

Description:

Received error message 'Table PS_TE_LIN does not exist in your current database' when trying to save a custom zoom for Point of Sale.

________________________________________________________________________________

Tracking #:

1G27ATS

WIT #:

24046

Fixed In:

\840\8.4.4

Description:

When using the Find Document lookup for Validated Returns, if you manually enter a credit card number in the Card No field and tab out of the field, the credit card number is masked. However, in previous versions, if you re-select the field the full credit card number displays. This has been changed to continue to mask the credit card number if and when the Card No field is re-selected.

________________________________________________________________________________

Tracking #:

ACG894, ACN541, ACV764

WIT #:

11251

Fixed In:

\840\8.4.4

Description:

At CounterPoint startup, we check for new mail, including new pop-up/instant messages. If an instant message is supposed to display at this time, it doesn't stay on-screen long enough to read. Instead, it briefly flashes on screen, then disappears.

________________________________________________________________________________

Tracking #:

ACB292, ACE192

WIT #:

14052

Fixed In:

\840\8.4.4

Description:

User Drawer button becomes inactive if you click the Send Instant message under Setup System Users.

________________________________________________________________________________

Tracking #:

ACF481, ACF841, ACG641, ACE493, ACH209, ACN173, ACP010, ACP225, ACQ590, ACR891

WIT #:

14891

Fixed In:

\840\8.4.4

Description:

When CPServices is creating XML files for items, an exception is being thrown if there are page break characters in any of the columns, that are invalid characters for XML.

________________________________________________________________________________

Tracking #:

ACG893

WIT #:

15063

Fixed In:

\840\8.4.4

Description:

In previous versions, the "Treat as discount" checkbox was enabled under Setup | System | Quick Setup | Point of Sale when the "Use Misc 5" setting was not checked. This control should not be enabled unless the box for use Misc Charge 5 is selected. This behavior was corrected in 8.4.4 so that the Treat as discount control is only enabled with then Use Misc 5 setting is selected.

________________________________________________________________________________

Tracking #:

ACJ040, ACP279, PCW

WIT #:

16207

Fixed In:

\840\8.4.4

Description:

Receive a "Check constraint violation" error when attempting to post a purchasing adjustment which would make the average cost negative on an item.

________________________________________________________________________________

Tracking #:

ACK960

WIT #:

17781

Fixed In:

\840\8.4.4

Description:

When printing a ticket from history via Customer/Account Management and viewing the ticket history, you are prompted for other Parameters.

________________________________________________________________________________

Tracking #:

ACL225

WIT #:

18250

Fixed In:

\840\8.4.4

Description:

When not using consolidated lines on a station, and selling multiples of the same item to fill a gift registry request, the item on the gift registry is only being updated by a quantity of 1.

________________________________________________________________________________

Tracking #:

ACI108

WIT #:

15648

Fixed In:

\840\8.4.4

Description:

When viewing or editing an order in ticket entry, contact 1 name will display for contact 2 name for the Bill-to and Ship-to addresses.  Viewing the order under PS\View\Open orders shows the correct contact name.

________________________________________________________________________________

Tracking #:

ACL896

WIT #:

18650

Fixed In:

\840\8.4.4

Description:

ALL items for all users appeared on the customer specific purchase order report, when multiple users were logged in and running this report for different vendors at the same time.

________________________________________________________________________________

Tracking #:

ACU502

WIT #:

28631

Fixed In:

\840\8.4.4

Description:

(Available on Download Image only)
You receive the message: "A valid connection string could not be found in companies.ini for the primary company database. Please verify your primary company setting and provision the database manually after installation is complete." when applying the latest service pack if you had previously set your primary company using Configure Local Services.

________________________________________________________________________________

Tracking #:

1G22ATS

WIT #:

28509

Fixed In:

\840\8.4.4

Description:

The system was crashing because the HP printer OPOS driver was not done shutting down by the time CounterPoint halted.

________________________________________________________________________________

Tracking #:

1G22BTS

WIT #:

28510

Fixed In:

\840\8.4.4

Description:

The cash drawer did not open in the new device framework when the Drawer Activate and Drawer Count functionality was in process.

________________________________________________________________________________

Tracking #:

ACU521, ACU545

WIT #:

28458

Fixed In:

\840\8.4.4

Description:

From the Point of Sale/ Credit Cards/ CPGateway Status window,  there is a button labled "Web Site" which is used to open the CPGateway Status page.   Clicking on this button opens a web browser to an outdated web address.

________________________________________________________________________________

Tracking #:

ACV397

WIT #:

29228

Fixed In:

\840\8.4.4

Description:

You receive the message:Floating point division by zero when attempting to release an order which contains miscellaneous kits.

________________________________________________________________________________

Tracking #:

1H01DTS

WIT #:

29905

Fixed In:

\840\8.4.4

Description:

A security override message was displaying when selling a miscellaneous sales kit. When the clerk clicked OK to escape from the entering an authorization code, the miscellaneous sales kit was added to the sales line but the price was not added to the ticket totals. The miscellaneous sales kit shows as purchased when the ticket was completed even though no money was collected for it.

________________________________________________________________________________

Tracking #:

1G22DTS

WIT #:

28866

Fixed In:

\840\8.4.4

Description:

In previous versions of CounterPointSQL, when a user searched for a Validate Return using the card no field, the Delete key did not clear out the masked credit card number label under the field. (It was cleared when the user used the Backspace key.) This version of CounterPointSQL allows the user to click either the Backspace or Delete key to clear out the masked card number under the card no field.

________________________________________________________________________________

Tracking #:

ACU836, ACV162, ACV451, ACV602, ACW131

WIT #:

28814

Fixed In:

\840\8.4.4

Description:

When provisioning a database, received the error "Table PS_DEV_LD_MSG should have a relationship to table PS_DEV_LD_MSG_SET, but none is defined in the database." .

________________________________________________________________________________

Tracking #:

ACU983, ACV055

WIT #:

28847

Fixed In:

\840\8.4.4

Description:

The Home/Foreign totals in the Trx Amt and Over/Short Amt columns of the Drawer Summary Journal/History report were incorrect when a drawer had been reconciled.

________________________________________________________________________________

Tracking #:

1F14APC

WIT #:

28596

Fixed In:

\840\8.4.4

Description:

Enhanced logging of DXRE DSN commands when activating or updating a Multi-Site database.

Available now for the CounterPoint SQL\Utilities\Multi-Site\Activate or update Database menu selection. Available for new installs beginning with version 8.4.4.

________________________________________________________________________________

Tracking #:

ACU319, ACU564, ACU656, ACU956

WIT #:

28708

Fixed In:

\840\8.4.4

Description:

In ticket entry, you will receive the message "Document Header not on file [DOC_ID = 106354356520]" when saving edits to an order for a customer that has a credit limit assigned.

________________________________________________________________________________

Tracking #:

ACU090, ACU981

WIT #:

25442

Fixed In:

\840\8.4.4

Description:

When a Store credit is tendered on a ticket, the .RDLC form does not print the SC number or remaining balance.

________________________________________________________________________________

Tracking #:

ACR291

WIT #:

25164

Fixed In:

\840\8.4.4

Description:

There are no CDSalesDraft forms in RDLC format for use with the new device framework. This means that Canadian customers will have to either create these standard forms manually or use Crystal receipts.

________________________________________________________________________________

Tracking #:

ACR292, ACV687

WIT #:

25176

Fixed In:

\840\8.4.4

Description:

When configured as a WAN or Offline TE environment using the new device framework, the MSR device must be changed to RSMSR from TerminalServicesRSMSR.  If not, the message 'failure starting device controller for the following device' is returned for the terminal services RSMSR device.

________________________________________________________________________________

Tracking #:

ACT763

WIT #:

25634

Fixed In:

\840\8.4.4

Description:

When printing the Drawer Summary Journal, Sales and Returns in the Merchandise section are printed twice.

________________________________________________________________________________

Tracking #:

ACT330

WIT #:

27402

Fixed In:

\840\8.4.4

Description:

When zooming in on a gridded item while in offline mode, you only see the local inventory and not the quantities for other locations.

________________________________________________________________________________

Tracking #:

ACT033, ACT140

WIT #:

27676

Fixed In:

\840\8.4.4

Description:

(Available on Download Image Only)
Receive the following error if I attempt to add some devices to a Remote store in the New device framework:  "External exception E0434F4D."

________________________________________________________________________________

Tracking #:

ACS928

WIT #:

26980

Fixed In:

\840\8.4.4

Description:

When attempting to view the purchasing adjustment edit list with no user batch defined for that transaction type, a user defined batch for the current user displays as grayed out and uneditable.

________________________________________________________________________________

Tracking #:

ACS876, ACU334

WIT #:

26990

Fixed In:

\840\8.4.4

Description:

When adding the data field for document type on an RDLC form, 'ticket' is displayed on the form for tickets, voids, holds, or quote type documents.

________________________________________________________________________________

Tracking #:

ACV468

WIT #:

27021

Fixed In:

\840\8.4.4

Description:

Currently, UpdatePredefinedData.sql is not setting the conditions correctly for the SalesDraft1.rpt and CDSalesDraft1.rpt form for the following form groups:  CDFAILPMT, PAYINOUT, PAYONACCT, TICKET, VOID, VOID-POI and VOID-POA.

________________________________________________________________________________

Tracking #:

ACT945

WIT #:

28202

Fixed In:

\840\8.4.4

Description:

Validated returns on kit components with price overrides to the parent item are not returning the item at the price allocated by the kit but at the current Price 1 of the item.

________________________________________________________________________________

Tracking #:

1G01ATS

WIT #:

28274

Fixed In:

\840\8.4.4

Description:

Ticket Performance Test Fails on large databases

________________________________________________________________________________

Tracking #:

ACU265

WIT #:

28241

Fixed In:

\840\8.4.4

Description:

Receive the error message "Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information" when printing receipts in TSTE after loading the 8.4.3 SP and using the new device framework.

________________________________________________________________________________

Tracking #:

ACU252, ACV781, ACV840

WIT #:

28243

Fixed In:

\840\8.4.4

Description:

Get the error message "Incorrect Syntax near Q" when attempting to preview the Physical Count Edit list and the following conditions exist.  If the list or grid view are chosen, and you choose to print variances other than 0.

________________________________________________________________________________

Tracking #:

ACU017, ACU415

WIT #:

28033

Fixed In:

\840\8.4.4

Description:

When returning multiple items with configured item prompt codes via Validated Returns, the validated returns dialog displays only once for all returned items and includes all returned items on the ticket.

________________________________________________________________________________

Tracking #:

ACS738, ACV403, ACV095

WIT #:

26752

Fixed In:

\840\8.4.4

Description:

Custom columns created in the EXT tables for 8.3.9 are not created in the EXT tables for 8.4 during the upgrade process.

________________________________________________________________________________

Tracking #:

ACT876

WIT #:

27926

Fixed In:

\840\8.4.4

Description:

When recalling a quote (TfrmPSQuoteRecallSelection) the expiration date shows the field name - !QUOT_EXP_DAT!

________________________________________________________________________________

Tracking #:

ACT671, ACU712, ACV114, ACV178, ACV637

WIT #:

27782

Fixed In:

\840\8.4.4

Description:

The Create CounterPoint Registration File utility gives the error "exception has been thrown by the target of an invocation" when trying to create the registration.ini file for a remote server.

________________________________________________________________________________

Tracking #:

ACT766

WIT #:

27845

Fixed In:

\840\8.4.4

Description:

the Drawer Summary report is showing over/short amounts for credit card paycodes, eventhough credit card paycodes are not configured to be prompted for count/reconcile amounts.

________________________________________________________________________________

Tracking #:

ACU349, ACU753

WIT #:

28372

Fixed In:

\840\8.4.3.2

Description:

Drawer Summary Journal is showing the Merchandise and Non-Merchandise totals as exactly double of what they should be.

Steps To Correct:
1. Open an SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio.
2. Select to Open a file and browse to the CounterPoint\Scripts directory
3. Select the script WIT28372.sql and execute against the Site Server database
4. It's possible bad upgrade data could influence the results, see Tracking # ACT134.  If you experienced the issues reported on Tracking# ACT134, execute the scripts for that Tracking # as well to ensure proper results on this report.

________________________________________________________________________________

Tracking #:

ACP100, ACU197, ACU747

WIT #:

23102

Fixed In:

\840\8.4.3.2

Description:

Drawer reading report produces an "Arithmetic overflow error converting expression to data type int." when a sale is made in an alternate currency which is assigned to the store.

The message "warning: null value is eliminated by an aggregate or other SET operation" is given when trying to view or print a Drawer Summary Journal with a ticket which used a foreign currency.

Steps To Correct:
1. Open a SQL Scripting tool such as the SQL Script Utility or the SQL Server Management Studio
2. Select to Open a file and browse to the CounterPoint\Scripts directory
3. Select the script WIT23102.sql and execute against the Site Server database

________________________________________________________________________________

Tracking #:

1F20ATS

WIT #:

28505

Fixed In:

\840\8.4.3.2

Description:

Counterpoint is crashing while using the new device framework and configured for the HP USB A799 receipt printer and/or A799-1 cash drawer.
The crash occurs when the device framework is shutting down and attempting to release or disable the OPOS device(s).

________________________________________________________________________________

Tracking #:

1F20BTS

WIT #:

28507

Fixed In:

\840\8.4.3.2

Description:

The button to open the cash drawer in the drawer activate and drawer open screens, was not implemented in the new device framework code.

________________________________________________________________________________

Tracking #:

1F20CTS

WIT #:

28562

Fixed In:

\840\8.4.3.2

Description:

(Available on Download image only)
Design change to not turn on aggregation by default for new installations an updates from 8.3.8 or 8.3.9.

________________________________________________________________________________

Tracking #:

ACT503, ACU185

WIT #:

28285

Fixed In:

\840\8.4.3.2

Description:

During the installation on a Windows XP 32-bit machine, received the error " CPSvcsStatus: Problem initializing CP Svcs core layer. See log for details."

________________________________________________________________________________

Tracking #:

ACU247

WIT #:

28215

Fixed In:

\840\8.4.3.1

Description:

We are defaulting logging level on cpsvcs, counterpoint.exe, and other programs to turn off all debugging and set everything to "WARN".   This is causing severe difficulty in troubleshooting errors during installation and upgrades.

________________________________________________________________________________

Tracking #:

1H07APC

WIT #:

28387

Fixed In:

\840\8.4.3.1

Description:

(Avaialble on Download Image Only)
When updating from an earlier version, the old install directory on the server is deleted. Many partners and users have custom files in this directory and they are lost. Changed so that the old install is not longer deleted.

________________________________________________________________________________

Tracking #:

1F06APC

WIT #:

28361

Fixed In:

\840\8.4.3.1

Description:

The Program Group shortcuts are not being created on a workstation unless you also install the Utilities.

Note: Installing the latest service pack\hotfix adds the shortcuts if they do not exist.

________________________________________________________________________________

Tracking #:

ACU336

WIT #:

28328

Fixed In:

\840\8.4.3.1

Description:

The device setup app dd not save the message set tied to the display, leaving the display with nothing to show.

________________________________________________________________________________

Tracking #:

ACU419, ACU451

WIT #:

28338

Fixed In:

\840\8.4.3.1

Description:

When CounterPoint.exe tries to import a CPOnline order for a new customer, CounterPoint.exe rejects the customer record with the cited error:
[[[Either BOF or EOF is True, or the current record has been deleted. Requested operation requires a current record]]]

________________________________________________________________________________

Tracking #:

ACS786, ACT032, ACS842, ACT205, ACT261

WIT #:

27868

Fixed In:

\840\8.4.3

Description:

When auto-reconciling a drawer after counting the drawer multiple times to correct errors in the previous count, incorrect over/short amounts are being reported on the drawer summary journal.

________________________________________________________________________________

Tracking #:

1E20UTS

WIT #:

26711

Fixed In:

\840\8.4.3

Description:

When attempting to edit an order on a station where the default line mode is set to sale, there is a validated line type that appears in red at the bottom of the order that cannot be edited.

________________________________________________________________________________

Tracking #:

ACS734

WIT #:

26730

Fixed In:

\840\8.4.3

Description:

The Multi-Site installation and update processes are now covered in the Installation and Update Guides.

________________________________________________________________________________

Tracking #:

1E20LTS

WIT #:

27690

Fixed In:

\840\8.4.3

Description:

(Available on Download Image Only)
Design change such that the server.htm and client.htm files displayed during installation showing the CPServices port number and other applicable installation information is now saved to the CPLogs directory for reference.

________________________________________________________________________________

Tracking #:

ACT584, ACT799

WIT #:

27731

Fixed In:

\840\8.4.3

Description:

When posting a drawer for a paycode which tracks over/short distributions, two debits and two credits are created for each discrepancy.

________________________________________________________________________________

Tracking #:

1E20KTS

WIT #:

27616

Fixed In:

\840\8.4.3

Description:

(Available on download image only)
When updating from an earlier version of CounterPoint, the server installation sometimes hangs when updating customizations.

________________________________________________________________________________

Tracking #:

ACT431

WIT #:

27666

Fixed In:

\840\8.4.3

Description:

Unable to disable the File Sync feature when the Suppressload flag is set to true in cpsvcs.exe.config.

________________________________________________________________________________

Tracking #:

ACR769, ACS803

WIT #:

25691

Fixed In:

\840\8.4.3

Description:

If you hit the use date/time button when entering a ticket note, you will get error cdsNotes: Dataset is not in edit mode.

________________________________________________________________________________

Tracking #:

1E20HTS

WIT #:

25349

Fixed In:

\840\8.4.3

Description:

(Available on Download Image Only)

When installing a Remote Multi-Site server, you receive an error that CPServices cannot start when registering to the Hub.

________________________________________________________________________________

Tracking #:

ACR172,ACR757

WIT #:

25371

Fixed In:

\840\8.4.3

Description:

If you sell an item that has an alt 3 unit, you receive the error "failed to copy field Alt_3_price_1 in dataset ''cdsImItem: setting property AlternateUnit3.Price2 failed: Setting property Price2 failed: the property path is invalid. ''Price2''", and are unable to ring up any further tickets until you restart CounterPoint SQL.

________________________________________________________________________________

Tracking #:

ACQ449, ACQ506, ACQ851, ACQ889, ACR764

WIT #:

24873

Fixed In:

\840\8.4.3

Description:

During the history conversion process from version 839 to version 842,  the message "The INSERT statement conflicted with the FOREIGN KEY constraint "FK_PS_TKT_HIST_DISC_PS_TKT_HIST_LIN" appears.   The conflict occurred in database "possystems", table "dbo.PS_TKT_HIST_LIN".

________________________________________________________________________________

Tracking #:

1E20STS

WIT #:

25861

Fixed In:

\840\8.4.3

Description:

When installing an Offline workstation, if you choose High-speed connection, you receive a message later in the installation that the registration.ini file cannot be found.

________________________________________________________________________________

Tracking #:

ACR547, ACR868

WIT #:

25891

Fixed In:

\840\8.4.3

Description:

No error is displayed if we have a problem loading a ticket during validated returns processing.

________________________________________________________________________________

Tracking #:

ACR572

WIT #:

25930

Fixed In:

\840\8.4.3

Description:

When using a document discount within the minimum profit percent specified for the store, the cashier is erroneously warned that the price is below the minimum selling price in Ticket Entry.

________________________________________________________________________________

Tracking #:

1E20ITS

WIT #:

25989

Fixed In:

\840\8.4.3

Description:

(Available on Download Image Only)
When updating from an earlier version, the CPOnline files in the company-specific directory are being copied to the company-specific Activity folder in 8.4 instead of the company-specific Activity\CPOnline folder.

________________________________________________________________________________

Tracking #:

ACS123

WIT #:

26006

Fixed In:

\840\8.4.3

Description:

The merge item utility is creating duplicate barcodes for the "to-item #", including barcodes not assigned to either item.

________________________________________________________________________________

Tracking #:

1E20TTS

WIT #:

26252

Fixed In:

\840\8.4.3

Description:

The Hold and Recall functionality is prompting for a manager override, two to three times depending on configuration.  The number of times prompted is not consistent with the configuration.

________________________________________________________________________________

Tracking #:

ACS313

WIT #:

26357

Fixed In:

\840\8.4.3

Description:

The incoming package processor would fail when trying to return too many records from the RCPackageInbound table.  The table got too big because the RadConnect purge process was not functioning, which was a separate issue that has been addressed.

________________________________________________________________________________

Tracking #:

1E20JTS

WIT #:

26611

Fixed In:

\840\8.4.3

Description:

(Available on Download Image Only)
During a Multi-Site Remote server update from a prior version, convert the company alias to match the Hub site for compatibility with CPServices. This will result in the company-specific folder being renamed to match the Hub alias.

________________________________________________________________________________

Tracking #:

ACP052

WIT #:

26669

Fixed In:

\840\8.4.3

Description:

When performing a price override on a miscellaneous kit order, the amount being released is incorrect.

________________________________________________________________________________

Tracking #:

1C02DSR

WIT #:

23220

Fixed In:

\840\8.4.3

Description:

You can not release an order in Order Management that has a negative amount due, and no error is written into the error column.  For this release, we are adding an error message that instructs the user to refund the money to the customer in ticket entry, then release the order.  A future release of Order Management will allow you to release an order with a negative amount due.

________________________________________________________________________________

Tracking #:

ACP184, ACQ770, ACQ914, ACR027

WIT #:

22612

Fixed In:

\840\8.4.3

Description:

You receive a check constraint error when you attempt to return a gridded item.

________________________________________________________________________________

Tracking #:

1C02ASR

WIT #:

22281

Fixed In:

\840\8.4.3

Description:

You will receive an access violation error when you Exit CPSQL while the Order Management form is open.

________________________________________________________________________________

Tracking #:

ACO940, ACP230

WIT #:

22315

Fixed In:

\840\8.4.3

Description:

When upgrading SQL from 2005 to 2008, or installing a demo database on a SQL 2008 platform, you get an error message when logging in stating that the MSSQL2005Conversion.sql script needs to be run.  But, this script doesn't exist.

________________________________________________________________________________

Tracking #:

ACN836

WIT #:

20782

Fixed In:

\840\8.4.3

Description:

Receive the message that "SQL Server is not installed" when installing CounterPoint 8.4.0, if SQL Server 2008 64bit is installed as the default instance.

________________________________________________________________________________

Tracking #:

1E20FTS

WIT #:

21816

Fixed In:

\840\8.4.3

Description:

(Available on Download Image Only)
During Offline Installation, you sometimes receive the error message "\Windows\System32\OLE2.dll is not a valid Windows image".

________________________________________________________________________________

Tracking #:

1E20ATS

WIT #:

19073

Fixed In:

\840\8.4.3

Description:

(Available on Download Image Only)
When installing over an existing install the "Server friendly name" does not default correctly. This is due to the fact that this value is entered during initial installation and stored in the CPServices configuration file, but the first time that CPServices starts it obtains that value from the configuration file, writes it out to the database, and then removes that value from the configuration file.

Design change to no longer prompt for Server friendly name when installing over an existing install.  Changes to Server friendly name should be made for existing installs using the Configure Local Services utility.

________________________________________________________________________________

Tracking #:

ACM367, ACQ145

WIT #:

19130

Fixed In:

\840\8.4.3

Description:

The PS_TRX_LOG table does not capture the document ID when voiding a completed ticket.

________________________________________________________________________________

Tracking #:

ACN733

WIT #:

20628

Fixed In:

\840\8.4.3

Description:

When running the Multi-Site Activate or Update Database utility, you receive the message "The company alias you chose does not match the database.  Please choose the correct database alias."

________________________________________________________________________________

Tracking #:

ACO248

WIT #:

21372

Fixed In:

\840\8.4.3

Description:

When installing CounterPoint on a system with SQL Server 2008 and choosing "This computer" for the SQL Server, you receive the message "You have chosen a local instance of SQL Server but SQL Server is not installed on this computer".

________________________________________________________________________________

Tracking #:

ACO310, ACO772, ACQ929,ACN836, ACR826

WIT #:

21420

Fixed In:

\840\8.4.3

Description:

(Available on Download Image only)
When installing CounterPoint on a system with SQL Server 2008 and choosing "This computer" for the SQL Server, you receive the message "You have chosen a local instance of SQL Server but SQL Server is not installed on this computer".

Workaround: Choose "Other computer" and enter the name of the local SQL Server)

________________________________________________________________________________

Tracking #:

1E20ETS

WIT #:

21453

Fixed In:

\840\8.4.3

Description:

(Available on Download Image Only)
When installing a workstation, you cannot choose later to just install Utilities or Documentation.

________________________________________________________________________________

Tracking #:

1B24BTS

WIT #:

21455

Fixed In:

\840\8.4.3

Description:

(Available on Download Image only)
You receive the message "Make sure port xxxx is open, CounterPoint install successful" when installing a non-offline workstation. Since there are no services are installed the message should not appear.

________________________________________________________________________________

Tracking #:

ACS700

WIT #:

24108

Fixed In:

\840\8.4.3

Description:

There is a typo in the heading of the Preview Payments to A/R documents report.  "Preivew" should be spelled "Preview".

________________________________________________________________________________

Tracking #:

ACQ343

WIT #:

24143

Fixed In:

\840\8.4.3

Description:

If an SVC card is used as tender on a ticket with order lines that are saved, the amount tendered on the SVC card is added back as the order is saved.

________________________________________________________________________________

Tracking #:

1E20NTS

WIT #:

24157

Fixed In:

\840\8.4.3

Description:

In Order Management, when you release an order that also has unfilled backorderd lines, the backorderd lines are also released.

________________________________________________________________________________

Tracking #:

1E20GTS

WIT #:

24214

Fixed In:

\840\8.4.3

Description:

(Available on Download Image Only)

Design change to Remote Server installation to pass the Hub address and CPService port number to the server registration utilkity.

________________________________________________________________________________

Tracking #:

ACP951, ACQ383,ACR746, ACS695

WIT #:

24229

Fixed In:

\840\8.4.3

Description:

TSTE  does not default to the store default customer, when the station is set to begin at customer number.

________________________________________________________________________________

Tracking #:

1C03CSR

WIT #:

24269

Fixed In:

\840\8.4.3

Description:

Add a toolbar button to Order Management for entering tracking numbers so that the action isn't considered an edit.  This will prevent the pick, pick verify, and pack values from being reset.

________________________________________________________________________________

Tracking #:

ACP480; ACQ933

WIT #:

24327

Fixed In:

\840\8.4.3

Description:

When processing credit cards through TSYS, and the country code and currency code are different values, you will receive error 0037 unless you enter a US state. code.

________________________________________________________________________________

Tracking #:

ACQ301, ACR237, ACR025, ACS827

WIT #:

24358

Fixed In:

\840\8.4.3

Description:

Unable to release an Order or Layaway if the configuration under Setup | Point of Sale | Stores | Lines, has Validated return ahead of Layaway in the order.

________________________________________________________________________________

Tracking #:

1E20OTS

WIT #:

24395

Fixed In:

\840\8.4.3

Description:

Updated Biometrice support for new driver.

________________________________________________________________________________

Tracking #:

1E20MTS

WIT #:

23587

Fixed In:

\840\8.4.3

Description:

If multiple filter boxes are visible at once, the pop-up menu options and keyboard shortcuts for them always/only apply to the "first" one. This makes it impossible to customize filters in this context.

________________________________________________________________________________

Tracking #:

ACP219, ACR324, ACR464, ACR511, ACR675, ACR700, ACR939, ACR960, ACS204, ACS220, ACS682, ACS779, ACS793, ACS817, ACS822

WIT #:

22648

Fixed In:

\840\8.4.3

Description:

The Drawer Summary Journal and Drawer History Report only displays activity for the CASH type pay code, even though all pay codes are set to count and reconcile and have been fully counted and reconciled.

________________________________________________________________________________

Tracking #:

ACQ127

WIT #:

23956

Fixed In:

\840\8.4.3

Description:

Per-unit taxes are adding a positive tax amount to return lines/tickets.

________________________________________________________________________________

Tracking #:

ACQ204

WIT #:

23988

Fixed In:

\840\8.4.3

Description:

Request to document that the color option is unavailable in the Column Designer for data in Ticket Entry.

________________________________________________________________________________

Tracking #:

1E19ATS

WIT #:

24724

Fixed In:

\840\8.4.3

Description:

The year is being automatically set to the current year in the "Month to be forecasted" section of the forecast form. This is occurring even in forecasts that have been saved and are reloaded

________________________________________________________________________________

Tracking #:

1C02BSR

WIT #:

24583

Fixed In:

\840\8.4.3

Description:

When you edit an order from OM and add a new line item, the "New line" indicator changes from order to Sale type line so that if you add two line items, the 2nd is entered as a sale line.

________________________________________________________________________________

Tracking #:

1D26ATS

WIT #:

24587

Fixed In:

\840\8.4.3

Description:

The Inventory History Report with Cell Detail will not show exactly which cell was involved in a transaction.  This happens if the report is run in Grid display mode and only one cell was involved in the transaction.

________________________________________________________________________________

Tracking #:

ACQ421, ACR570

WIT #:

24635

Fixed In:

\840\8.4.3

Description:

When installing Offline Ticket Entry, if you copy ClientSetup.exe to the workstation, execute, and then then choose a low speed connection, you receive an error that there is no endpoint listening after entering the server information and clicking Next.

________________________________________________________________________________

Tracking #:

ACR028

WIT #:

24913

Fixed In:

\840\8.4.3

Description:

While using RDLC forms and the new device framework, no receipt prints and an error message appears if you complete an order with a deposit on it.

________________________________________________________________________________

Tracking #:

ACR033, ACR318, ACT250

WIT #:

24940

Fixed In:

\840\8.4.3

Description:

(Available on Download Image Only)
You cannot install CounterPoint if SQL Server is not installed on the same server.

________________________________________________________________________________

Tracking #:

1E20PTS

WIT #:

25016

Fixed In:

\840\8.4.3

Description:

Modified code to support loaded ticket customizations for Stadiums.

________________________________________________________________________________

Tracking #:

ACR123, ACR176, ACR196, ACR182, ACR398, ACR427, ACS067, ACS121, ACS177

WIT #:

25071

Fixed In:

\840\8.4.3

Description:

When attempting to print labels after previewing them, the user received the message:"The connection cannot be used to perform this operation, It is either closed or invalid in this context".

________________________________________________________________________________

Tracking #:

1C03APC

WIT #:

25080

Fixed In:

\840\8.4.3

Description:

(Available on Download Image Only)
When installing a Hub server, the entries made to companies.ini are incorrect. The database alias is being used to define the company rather than the database name.

________________________________________________________________________________

Tracking #:

1E20QTS

WIT #:

25086

Fixed In:

\840\8.4.3

Description:

The Update Multi-Site configuration utility allows you to change the database name for a Hub, and the partner address and site type for Remotes. This should not be allowed. Also, the message at end indicates that it will activate or update the database, which is incorrect.

________________________________________________________________________________

Tracking #:

1C04APC

WIT #:

25116

Fixed In:

\840\8.4.3

Description:

(Available on Download Image only)
During Multi-Site installation, SQL command are exectuted to add database roles, user logins, etc. Error that occur are not necessarily fatal. For example, the login may already be on file or you may be using "sa", which already has full permissions.

Design change such that when executing these commands, write any resulting messages to the SQLCMD.log for informational purposes and remove the messages that display to the screen

________________________________________________________________________________

Tracking #:

1E20RTS

WIT #:

25127

Fixed In:

\840\8.4.3

Description:

Logs named PDActivate.log and PDUpgrade.log are not present on a server's hard drive after pdactivate.exe or pdupgrade.exe is run to activate or upgrade a database.  These logs are a critical part of troubleshooting when the activation/upgrade operation has problems.

________________________________________________________________________________

Tracking #:

ACR275, ACR437, ACR838

WIT #:

25130

Fixed In:

\840\8.4.3

Description:

Getting the message "Cannot insert explicit value for identity column in table 'PS_DEV_LD_MSG_SET' when IDENTITY_INSERT is set to OFF",  when installing v842 and choosing to use a pre-attached database which was originally the starter data from the v842 DVD.

________________________________________________________________________________

Tracking #:

ACR181

WIT #:

25141

Fixed In:

\840\8.4.3

Description:

if a credit card deposit was processed when the order was entered, and then enter validations is entered while in edit mode for that order, the messages 'You must enter a value for - transaction type,transaction status, account type, card type, language, and entry method is returned when you press ok.

________________________________________________________________________________

Tracking #:

ACL525, ACP788, ACQ911

WIT #:

18363

Fixed In:

\840\8.4.3

Description:

If the default font is changed in user preferences from MS Sans 8 to MS Sans 10, some forms such as the Ticket Edit List have a scroll bar overlapping the controls at the top of the form.  Resizing the form does not correct the problem.

________________________________________________________________________________

Tracking #:

ACL797

WIT #:

18583

Fixed In:

\840\8.4.3

Description:

If a validated return line is voided after being recalled from a hold, the line will still show as returned even though it was voided.

________________________________________________________________________________

Tracking #:

ACL828

WIT #:

18618

Fixed In:

\840\8.4.3

Description:

If you have multiple tickets in history with the same ticket number, scanning the barcode on the receipt when doing a validated return will not find the ticket, and you cannot cancel out of the validated return window.

________________________________________________________________________________

Tracking #:

1E20BTS

WIT #:

19575

Fixed In:

\840\8.4.3

Description:

(Available on Download Image Only)
If your browser is already open when you run install a CounterPoint server or workstation, you receive a message at the end of the installation stating that the browser cannot display the webpage.

________________________________________________________________________________

Tracking #:

ACM934

WIT #:

19662

Fixed In:

\840\8.4.3

Description:

In Offline Ticket Entry and Touchscreen,  you will get the message "Company is not set to use store credits"  when attempting to redeem a Gift Certificate (Store Credit Paycode).

________________________________________________________________________________

Tracking #:

ACM936

WIT #:

19665

Fixed In:

\840\8.4.3

Description:

When performing a validated return on an unposted ticket where a service item is included as part of a tag along kit, the extended cost of the service item is being set to the price 1 value of the parent item.

________________________________________________________________________________

Tracking #:

1E20CTS

WIT #:

19678

Fixed In:

\840\8.4.3

Description:

(Available on Download Image Only)
When running CPSQLPrerequisites on a system with MSSQLServer installed, you receive a message that the local instance could not be found.

________________________________________________________________________________

Tracking #:

1E20DTS

WIT #:

19830

Fixed In:

\840\8.4.3

Description:

(Available on Download Image Only)
When installing CPSQLPrequesites.exe on a 64-bit server, you receive the error:

A network error occurred while attempting to read from the file:
C:\Users\ADMINI~1\AppData\Local\Temp\1\SQLXML~1\sqlxml4.msi

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Tracking #:

ACN307

WIT #:

20117

Fixed In:

\840\8.4.3

Description:

The Inventory Status report is looking at the IM_INV record for gridded items and not the IM_INV_CELL.  If you have a particular cell that is below quantity and you run the report for less than zero items, if the net total of all cells is not below 0, then the item does not show on the report.

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Tracking #:

ACN353

WIT #:

20182

Fixed In:

\840\8.4.3

Description:

When prompt for description is enabled for items that are part of tag-along sales kits, no descriptions are prompted for any of the items.  If the items are used in a misc. kit, the parent item is prompted for description if it is enabled for that item, but the components are not.

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Tracking #:

ACL037

WIT #:

17832

Fixed In:

\840\8.4.3

Description:

The customer and sales rep values are cleared from a ticket when a validated return is started, OK is then clicked on, and no document is selected.

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Tracking #:

ACL172

WIT #:

17965

Fixed In:

\840\8.4.3

Description:

With the system configured for vendor minimum and multiple required,  there is no warning that a vendor minimum is required when adding an item line from a lookup for a purchase request.

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Tracking #:

ACL338, ACL346

WIT #:

18125

Fixed In:

\840\8.4.3

Description:

Database size is increasing drastically after aggregating data for the dashboard.  The tables in particular are the market basket tables for the day and month.

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Tracking #:

ACK626,ACL044, ACK938, ACM717, ACO244, ACP034, ACQ136, ACQ753, ACR487, ACL210

WIT #:

17444

Fixed In:

\840\8.4.3

Description:

On a Windows 7 system, getting an error when trying to bring up the "what''s this" help screen for any specific field in v839.

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Tracking #:

ACK844

WIT #:

17665

Fixed In:

\840\8.4.3

Description:

(Available on Download Image Only)
Add support for using a custom MSSQL.SQL script when installing a new Multi-Site Remote.

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Tracking #:

ACH920

WIT #:

17716

Fixed In:

\840\8.4.3

Description:

Data Sync configuration currently groups PO vendor items with the vendor, resulting in very large blocks of data that must be persisted within a single transaction.   Optimized PO vendor configuration to avoid timeouts

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Tracking #:

ACI436

WIT #:

16330

Fixed In:

\840\8.4.3

Description:

You cannot close the validated returns form by pressing the cancel button after an invalid ticket number has been entered in the Find Document control unless you first clear the number from the control.

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Tracking #:

ACI959

WIT #:

16160

Fixed In:

\840\8.4.3

Description:

If a store has a minimum profit percent defined, changing the order in which lines (that have a document discount percent applied) are rang up on a ticket, results in the warning "the price is below the minimum selling price".

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Tracking #:

ACK375; ACK490

WIT #:

17261

Fixed In:

\840\8.4.3

Description:

The RSLD.reg file to allow for using the Radiant Line Display through terminal services does not work if the Terminal Server is running Windows Server 2008R2 and is 64bt.

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Tracking #:

ACH705

WIT #:

14637

Fixed In:

\840\8.4.3

Description:

The Drawer Alarm is not coming across in a Terminal Services environment.

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Tracking #:

ACH849

WIT #:

15534

Fixed In:

\840\8.4.3

Description:

The Inventory Analysis by Item report prints items that do not match the selection criteria: all overstocked items with Qty on Hand that will last 200 weeks.  The report includes items with 200 weeks on hand.

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Tracking #:

ACG954

WIT #:

15200

Fixed In:

\840\8.4.3

Description:

All open Purchase Requests are visible under Purchasing | Purchase Requests | Purchase Request Forms on the Purchase Request tab when performing a lookup with user batches enabled.  This should only show Purchase Requests in the batch that the user is logged into.

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Tracking #:

ACH217, ACN139

WIT #:

15298

Fixed In:

\840\8.4.3

Description:

The behavior in V7 is to warn the user 'Warning! This receiver has already been vouchered' if a purchase adjustment is attempted on a PO that has been vouchered.  We should issue a similiar message and detail about the cost correction account being used if the user proceeds to adjust a vouchered PO in Purchasing/Adjustments/Enter in CPSQL.   In V7, If "OK" is selected, the user can continue and the distributions are created for receivings accrual and B/S inventory using the above test.  The same behavior should occur in V8.

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Tracking #:

ACE320

WIT #:

14418

Fixed In:

\840\8.4.3

Description:

When running the Database Customizations Report against a provisioned or activated database, many differences are found between the database and the xml file. All of the differences are standard columns, defaults, triggers, etc.., in either the provisioned or activated db.

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Tracking #:

ACA303;ACA007; ACA644; ACA004; ACA771;ACB603; ACB897

WIT #:

14423

Fixed In:

\840\8.4.3

Description:

Offline V2 - Drawer Session records and Customer records are being resent from an offline workstation back to the server when there has been no local activity for them. This will cause a Drawer Session to become reactivated after counted and will cause customer records to loop back and forth between the server and workstation continuously. To apply this fix after installing the service pack on the server: 1. On the server, execute RadSyncInstall.exe from the CounterPoint SQL Top-Level>OfflineFiles directory 2. Provision the site server database 3. On each offline workstation browse to the site server's Top-Level>Offline Files directory and execute OfflineInstall.exe 4. From the site server's Management Console, select to rebuild all offline workstations.

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Tracking #:

ACB643, ACE702, ACE010, ACD533,ACF075, ACG085, ACG246, ACJ750, ACM258, ACM637, ACO123

WIT #:

14240

Fixed In:

\840\8.4.3

Description:

DXRE failing when trying to replicate SY_DB.

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Tracking #:

ACD747, ACO504

WIT #:

14215

Fixed In:

\840\8.4.3

Description:

The Ticket Date field on the Validated Returns Ticket Lookup window for the Ticket Search Criteria returns all tickets that meet that date or later, but the field label does not indicate that.

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Tracking #:

ABW208

WIT #:

14058

Fixed In:

\840\8.4.3

Description:

While performing a validated return and using the Find Document function to filter down to a specific ticket, the OK button is not enabled.

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Tracking #:

ABO640

WIT #:

14093

Fixed In:

\840\8.4.3

Description:

If you customize the advanced search filter when finding a document for validated returns, the filter is being ignored when you enter fields on the Ticket Search Criteria tab.

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Tracking #:

ACF371, ACH372, ACR642

WIT #:

14130

Fixed In:

\840\8.4.3

Description:

When entering a PO with multiple lines for the same item, the extended cost is not being displayed properly on screen or on the Purchase Requests Journal Report.  The PO Form and Receiver do show the proper extended cost value.

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Tracking #:

ABS411, ABV757, ABV719, ABV564

WIT #:

14162

Fixed In:

\840\8.4.3

Description:

With the Mult-Site configuration, when you attempt to manage replication subscriptions through the Management Console, you sometimes receive the error message: "Error: Cannot initialize PDNapi object. Exiting."

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Tracking #:

ACF222

WIT #:

14175

Fixed In:

\840\8.4.3

Description:

Users receive errors if they attempt to install Prerequisites on the Server when SSE SQL SP2 has not been installed, but not a clear message.   Modified CPSQLPrerequisites to test the version of SQL Server 2005.  If less than SP2 and running Express, issue a warning message that SQL Server will be updated to the latest version automatically and force installation.  We also give them the option of cancelling the installation and updating SQL Server manually.  If they are running full SQL, you can't update them to Express, so we give them the messsage to update manually, and then exit the installation.

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Tracking #:

ACR512; ACQ704

WIT #:

26458

Fixed In:

\840\8.4.2.3

Description:

The Verifone 1000se pinpad did not function within the new device framework.

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Tracking #:

1B24ATS, ACP184, ACQ770, ACQ914, ACR027

WIT #:

24818

Fixed In:

\840\8.4.2.1

Description:

Receive a check constraint error when attempting to return a gridded item.

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